We performed a comparison between IBM App Connect, Jitterbit Harmony , and Zapier based on real PeerSpot user reviews.
Find out what your peers are saying about Amazon Web Services (AWS), MuleSoft, Matillion and others in Cloud Data Integration."I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's likely an adapter for that."
"The most valuable feature is the security."
"It can handle API conversions with mapping and transformation rules, simplifying the development process."
"Provides good security features."
"Technical support is good."
"When using IBM stacks, IBM App Connect is suitable and integrates well with other IBM products like WebSphere."
"The most valuable feature is the user-friendliness of the application."
"It has different type of interfaces that can integrate with companies."
"It is very easy to build integrations and processes to pull and push data."
"It is a scalable solution."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"The Cloud Console for monitoring and troubleshooting data operations."
"Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features."
"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"It runs like an appliance and has tremendous throughput."
"Easy integration with Salesforce"
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"Zapier luckily has a wide range of integrations, I would say."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Webhooks are the most valuable feature of Zapier."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"When we do a version upgrade of the system, the platform is kind of complicated."
"Plugins for the repositories are difficult to find."
"IBM App Connect should improve security features."
"The user interface of IBM App Connect can be a little bit more user-friendly, I would say because the first-time developer is onboarded while using IBM App Connect, he or she may get a little intimidated or daunted looking at all the options available or the pipelines, et cetera."
"The interface could be better."
"The addition of string functionality would be a benefit, particularly in the ESQL space that IBM already uses internally."
"Updates are constantly delayed."
"More connectors could be available for the product as some of the third-party software doesn't have default connectors."
"The initial setup can be a little bit difficult."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"You need to have some development skills or hire a Jitterbit engineer to make changes."
"Sometimes additional connectors are needed."
"Sometimes we experience disconnections and I have to close all Jitterbit programs."
"Its API management capabilities need improvement."
"I would like the ability to offer a dedicated cloud version for security."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
