We performed a comparison between Heimdal Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Since we have started using the solution, there have been fewer compromises."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The basic features are okay and I'm satisfied with the Defender."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Does a thorough job of examining email and URLs for malicious content."
"It is stable and reliable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The UI needs to be more user-friendly."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The company should focus on adding threats that the solution is currently unable to detect."
"The solution could be less expensive."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
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Heimdal Email Security is ranked 29th in Email Security with 1 review while Trend Micro ScanMail is ranked 28th in Anti-Malware Tools with 5 reviews. Heimdal Email Security is rated 9.0, while Trend Micro ScanMail is rated 6.6. The top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Heimdal Email Security is most compared with , whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, Fortinet FortiMail and CrowdStrike Falcon.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.