We performed a comparison between Genpact Cora SeQuence and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The new reporting and the new dashboard features are really good."
"It is very stable. There is no downtime."
"The most valuable aspect of the solution is the various workflows."
"The solution is able to support the size and scale required."
"Fast prototyping."
"The product helps you to build faster."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The solution offers excellent workflows."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"UI needs improvement."
"Business specific functionality is needed."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
Earn 20 points
Genpact Cora SeQuence is ranked 39th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Genpact Cora SeQuence is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Genpact Cora SeQuence writes "It is a very stable and scalable product without downtime". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Genpact Cora SeQuence is most compared with Appian, Tungsten TotalAgility and Hubble, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Genpact Cora SeQuence vs. Pega BPM report.
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