We performed a comparison between ForgeRock and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The support is good and prompt."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the way it is handling authentication and authorization."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"Enables IT department to force very complex passwords for certain users."
"Available for Windows platforms and also Mac OS and Linux systems."
"The generator of complex passwords keeps me safe from being hacked."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach."
"The installation and its use are very simple."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"The solution could improve by adding more advertising and marketing."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"They should improve the solution by include reporting."
"The solution's deployment should be made easier."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's documentation is not very good, and they do not give more details."
"The technical support has no experience."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"The stability of the solution can be improved."
"Rearranging folders via drag/drop functionality would be very helpful."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The user experience and the mobile app could be improved."
"Keeper does not provide password management for mobile apps."
ForgeRock is ranked 4th in Access Management with 27 reviews while Keeper is ranked 11th in Enterprise Password Managers with 32 reviews. ForgeRock is rated 8.0, while Keeper is rated 9.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, LastPass and Delinea Secret Server.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
