ExtraHop Reveal(x) for IT Operations vs Rapid7 InsightOps comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and Rapid7 InsightOps based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics.
To learn more, read our detailed IT Operations Analytics Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many valuable features in this product, but probably the biggest is the customization capability it has.""Wire data analytics.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""The most valuable features are security detections, perimeter detection, dashboards, and alerts.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

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"It has the ability to alert and track logs from different sources.""We can save logs as plain text.""The most valuable feature of Rapid7 InsightOps is the search functionality.""Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.""The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."

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Cons
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""This solution would be improved if it had the ability to retain data longer.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""Network visibility is something that needs to be improved.""They either have to go broad or decide what their bread and butter is and get really good at that.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

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"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything.""Improvement is needed in the dashboard of InsightOps, especially for less technical users.""There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution.""Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time.""The solution takes a little bit of time when we load the website for the first time."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Top Answer:Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
    Top Answer:Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited… more »
    Top Answer:Our clients use InsightOps for real-time monitoring of their IT environments.
    Ranking
    7th
    Views
    386
    Comparisons
    190
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    35th
    out of 95 in Log Management
    Views
    794
    Comparisons
    749
    Reviews
    4
    Average Words per Review
    386
    Rating
    9.0
    Comparisons
    Also Known As
    InsightOps, Logentries
    Learn More
    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

    As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

    To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Trimble Navigation Limited
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Energy/Utilities Company8%
    Real Estate/Law Firm6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    IT Operations Analytics
    April 2024
    Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews while Rapid7 InsightOps is ranked 35th in Log Management with 9 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, New Relic, Splunk Enterprise Security and Dynatrace.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.