We performed a comparison between DX Performance Management and PagerDuty Operations Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps."The ability to quickly do drag and drop customized reports for dashboards."
"Great dashboards and good integration with other solutions."
"One feature I like about CA Performance Management is the certification of the devices."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"One of the most valuable features is the ease of use."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"It has scaled well for us."
"PagerDuty's best features are the dedicated application that allows me to reach my engineers immediately and the ability to directly assign specific tasks to individuals and have them report back."
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
"The SMS pages and the mobile application are pretty much the top two features."
"The solution's most valuable features are that it adds each alert as a service, has good scheduling capabilities, and includes the ability to write logic based on texts."
"PagerDuty is very stable and very reliable."
"The product easily integrates with other solutions."
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
"The solution does not code all alerts correctly so sometimes you get false positives or multiple alerts for the same issue."
"It is a very non-customizable product, so you cannot add things like root cause analysis or the classification of incidents based on the area where you are getting more incidents. For example, if you're getting a lot of database issues, that may be an are you want to probe."
"PagerDuty can improve the integration with Terraform."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"The On-Call Teams feature could be better in terms of levels of conditions related to which team or member should get the responsibility of handling a matter or incident."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"The user interface could be more intuitive."
DX Performance Management is ranked 2nd in DX NetOps with 31 reviews while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. DX Performance Management is rated 8.2, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Splunk On-Call and Everbridge IT Alerting.
We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
