We performed a comparison between Dell Encryption Enterprise [EOL], McAfee Complete Data Protection, and Sophos SafeGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Sophos, Check Point Software Technologies and others in Endpoint Encryption."We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"The technical support provided by Dell EMC comes with proactive technical support."
"Technical support is very helpful."
"The solution has a good interface."
"The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud."
"It provides encryption, data protection, and DLP, all under one roof. The deployment, scalability, and reporting is too good. My clients are satisfied with the stability of the product. The solution is highly scalable. The technical support's response time and turnaround time as the solution provider are excellent. The availability of great back-end support and process support makes the product great. The initial setup is straightforward, with simple configurations. I recommend the solution."
"The most valuable feature is security."
"With this solution, the device control is more reliable and more stable."
"Reporting and encryption are its most valuable features."
"The new feature for online protection does a good job of identifying traits."
"The malware protection and the scanning features are most valuable in this solution."
"The most valuable features of the solution are the fact that they are able to encrypt the hard disk and to encrypt USB sticks."
"It's a straightforward solution."
"It's the best solution on the market."
"It's quite easy to integrate Safeguard with BitLocker"
"The intrusion detection system."
"The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks."
"Security-wise, it's one of the best."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"Some customers have less security in the solution regarding their data."
"The product must improve endpoint encryption."
"They could be better in terms of Complete Data Protection."
"There are compatibility issues with the Chrome browser."
"The solution needs to reduce the number of false positives. There are too many of them."
"As a new technology, it does need to grow."
"The solution should be more user-friendly."
"Though there may be some ransomware detection modules now in McAfee Complete Data Protection, it's a field that McAfee should focus on, particularly having integration with some EDR or other add-ons. This is so McAfee Complete Data Protection would have more accuracy in detecting new ransomware in the market. What I'd like to see in the next release of the solution is for its pricing to be more cost-effective because some competitors have cheaper pricing, so McAfee Complete Data Protection can't compete. Sometimes, some new vendors offer other solutions rather than McAfee Complete Data Protection, to win customers over, and this is a loss for McAfee."
"Initial setup was complex."
"Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems."
"The Office 360 integration could be improved."
"In the next release, I would like to see more automation with the endpoint logging, but it's a special feature that is quite complicated to explain."
"There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future."
"Having a DLP integrated with the encryption engine would be very good."
"The lack of need for the patch for an extra password is a shortcoming. It will be a great improvement if the patch requires an extra password so that they can find out how to synchronize your Windows password with the same password for Sophos SafeGuard."
"The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better."
"Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market."
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