We performed a comparison between Dameware Remote Support and SysAid based on real PeerSpot user reviews.
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Dameware Remote Support is ranked 27th in Remote Access while SysAid is ranked 20th in Help Desk Software with 10 reviews. Dameware Remote Support is rated 8.6, while SysAid is rated 8.4. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of SysAid writes "Email rules allow us to route tickets directly to a given area without intervention, saving us time". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and LogMeIn Pro, whereas SysAid is most compared with ServiceNow, Spiceworks and JIRA Service Management.
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