CyberArk Enterprise Password Vault vs JumpCloud comparison

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CyberArk Logo
7,745 views|4,796 comparisons
100% willing to recommend
JumpCloud Logo
101 views|54 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Enterprise Password Vault and JumpCloud based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Enterprise Password Vault vs. JumpCloud Report (Updated: March 2024).
769,065 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I love how easily we could operate within Password Vault and get things done. It was almost effortless.""The logs and reporting features are impressive.""Thus far I can say technical support is excellent. We haven't had any issues or difficulties.""Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now.""It's a highly flexible solution that can adapt to each customer's needs.""The solution is stable and reliable.""The interface is very simple to use.""If properly set up, CyberArk Enterprise Password Vault has good stability, and is a very solid tool. It can run by itself. Its most valuable features are auto password recycling and PSM."

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"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.""Ability to integrate all applications.""Scalability-wise, I rate the solution a ten out of ten.""JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely.""The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable.""The usual authentication and authorization, which were all controlled into one portal, are very convenient.""Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily.""The product enables device management."

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Cons
"CyberArk Enterprise Password Vault's GUI has certain shortcomings that need improvement.""I would prefer that this is a fully-managed service, rather than have to manage the software ourselves and keep it up to date.""CyberArk's license is too expensive. I rate it seven out of 10 for affordability.""I would like to see a simplification of the product.""The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper.""It is complicated to deploy for Windows servers compared to other vendors.""The license is expensive.""The only problem involves granting access to people who are authorized to view it."

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"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android.""There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment.""The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better.""A nice feature called patch management with different kinds of licensing is not included in JumpCloud.""JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces.""Support is not good enough.""JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be.""JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

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Pricing and Cost Advice
  • "This solution is expensive."
  • "The price of this solution is expensive."
  • "This product is very expensive."
  • "CyberArk is very expensive and there are additional fees for add-ons."
  • "It's per-company, license-based."
  • "It's an affordable platform."
  • "Licensing fees are paid on a yearly basis."
  • "Quite expensive"
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  • "We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
  • "Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
  • "The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
  • "The cost was around $5 per user per month."
  • "JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
  • "I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
  • "JumpCloud's monthly license costs around $25 for the complete solution."
  • "The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
  • More JumpCloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Previously, we used to share passwords for service and normal admin accounts among team members. However, since we started managing it through the product, we've transitioned to individual admin… more »
    Top Answer:The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure… more »
    Top Answer:The product enables device management.
    Top Answer:The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
    Top Answer:We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
    Ranking
    Views
    7,745
    Comparisons
    4,796
    Reviews
    14
    Average Words per Review
    545
    Rating
    8.4
    Views
    101
    Comparisons
    54
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    11
    Average Words per Review
    827
    Rating
    8.5
    Comparisons
    Learn More
    CyberArk
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    Overview

    CyberArk Enterprise Password Vault, a vital component of the CyberArk Privileged Access Manager Solution (PAM), is designed to create, secure, rotate, and control access to privileged accounts and credentials used to access systems throughout an enterprise IT ecosystem. CyberArk Enterprise Password Vault enables enterprise organizations to better understand the scope of their privileged account risks and put controls in place to prevent malicious or inappropriate account or credential access.

    CyberArk Enterprise Password Vault uses a Central Policy Manager protocol (CPM) to perform the basic password management functions.

    • Verify Password Task - The CPM will pull the password from the vault and use it to log into the application or device to verify that the password is indeed correct and satisfies all the password safety protocols.
    • Change Password Task - The CPM will pull the password from the vault and create a new password that meets all preset protocols. It will send it to the device or application and then begin the process of changing it, using the same method that might be performed manually. The CPM will then update the password in the vault.
    • Reconcile Password Task - This task is utilized when there is a failure in either the Verify Password Task or the Change Password Task. Using a pre-established reconcile account from the vault, the CPM will use the reconcile account credentials to reset or fix problematic password issues due to changed passwords not being updated properly, new accounts being established, or any other failure with the above tasks.

    Enterprise organizations can utilize the easily adaptable policies and protocols to enforce granular privileged access controls, automate workflows, and rotate passwords at prescribed regular intervals without requiring any manual IT effort. Additionally, to satisfy compliance regulations, organizations can easily generate reports to prove that passwords are being changed regularly according to guidelines, meet strict password safety protocols, and report on which users accessed what privileged accounts, when, why, and what device they were using. Enterprise organizations can know at all times that data has remained secure at all times. CyberArk Password Vault will have enterprise organizations audit-ready at all times, keeping them safe and secure from risks while maximizing productivity and profitability.

    Reviews from Real Users

    Irma S., a program manager at a HR/Recruiting firm, said, "I love how easily we could operate within Password Vault and get things done. It was almost effortless."

    Another user, who is a security delivery analyst at a computer software company, relates that CyberArk Password Vault offers, “Good policy configuration and tech support.”



    JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication. 

    With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools. 

    JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

    Sample Customers
    AstraZeneca, Time, DBS, Novartis, Motorola, BT, pwc, Braun, Deloitte, Williams, Revlon, Belgacom, Barclays
    Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company19%
    Comms Service Provider14%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company11%
    Insurance Company7%
    Government7%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Wellness & Fitness Company9%
    Program Development Consultancy9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government7%
    Financial Services Firm7%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business76%
    Midsize Enterprise12%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise41%
    Buyer's Guide
    CyberArk Enterprise Password Vault vs. JumpCloud
    March 2024
    Find out what your peers are saying about CyberArk Enterprise Password Vault vs. JumpCloud and other solutions. Updated: March 2024.
    769,065 professionals have used our research since 2012.

    CyberArk Enterprise Password Vault is ranked 4th in Enterprise Password Managers with 48 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. CyberArk Enterprise Password Vault is rated 8.4, while JumpCloud is rated 8.6. The top reviewer of CyberArk Enterprise Password Vault writes "Helps to store system accounts ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". CyberArk Enterprise Password Vault is most compared with Azure Key Vault, HashiCorp Vault, AWS Secrets Manager, Delinea Secret Server and BeyondTrust Password Safe, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our CyberArk Enterprise Password Vault vs. JumpCloud report.

    See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.

    We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.