We performed a comparison between CyberArk Enterprise Password Vault and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love how easily we could operate within Password Vault and get things done. It was almost effortless."
"The logs and reporting features are impressive."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now."
"It's a highly flexible solution that can adapt to each customer's needs."
"The solution is stable and reliable."
"The interface is very simple to use."
"If properly set up, CyberArk Enterprise Password Vault has good stability, and is a very solid tool. It can run by itself. Its most valuable features are auto password recycling and PSM."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Ability to integrate all applications."
"Scalability-wise, I rate the solution a ten out of ten."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The product enables device management."
"CyberArk Enterprise Password Vault's GUI has certain shortcomings that need improvement."
"I would prefer that this is a fully-managed service, rather than have to manage the software ourselves and keep it up to date."
"CyberArk's license is too expensive. I rate it seven out of 10 for affordability."
"I would like to see a simplification of the product."
"The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper."
"It is complicated to deploy for Windows servers compared to other vendors."
"The license is expensive."
"The only problem involves granting access to people who are authorized to view it."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"Support is not good enough."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
More CyberArk Enterprise Password Vault Pricing and Cost Advice →
CyberArk Enterprise Password Vault is ranked 4th in Enterprise Password Managers with 48 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. CyberArk Enterprise Password Vault is rated 8.4, while JumpCloud is rated 8.6. The top reviewer of CyberArk Enterprise Password Vault writes "Helps to store system accounts ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". CyberArk Enterprise Password Vault is most compared with Azure Key Vault, HashiCorp Vault, AWS Secrets Manager, Delinea Secret Server and BeyondTrust Password Safe, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our CyberArk Enterprise Password Vault vs. JumpCloud report.
See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.
We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.