We performed a comparison between ConnectWise ScreenConnect and Webex Meetings with AT&T based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"I've noted an ROI while using the solution."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"The ConnectWise ScreenConnect tool is very good for remote access."
"It's very low maintenance."
"Unattended access is the most important feature."
"Installation was straightforward."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"The solution should add the ability to video chat with the user on the other end."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"There needs to be a way to run the agent without installing, like GoToAssist."
"The solution is a little bit complicated when you want to implement it."
"They could provide a toolbox for the plan I'm on."
"There could be improvement to the remote command line tools."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It could be more secure."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"It would be nice if there were more integrations available."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Webex Meetings with AT&T is ranked 12th in Virtual Meetings with 5 reviews. ConnectWise ScreenConnect is rated 8.4, while Webex Meetings with AT&T is rated 7.8. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Webex Meetings with AT&T writes "It integrates well with our learning management system, but the break-out rooms are a little rough around the edges". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Webex Meetings with AT&T is most compared with . See our ConnectWise ScreenConnect vs. Webex Meetings with AT&T report.
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