We performed a comparison between ConnectWise ScreenConnect and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Better than TeamViewer and useful for fixing problems remotely."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"Our customers have never complained about the stability"
"Stickiness is the most valuable feature of the product."
"This is a product that is easy to install and integrate, and it is simple to use."
"The tool is reliable and easy to configure."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"F5 BIG-IP APM is relatively easy to use."
"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"They could provide a toolbox for the plan I'm on."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"I really didn't care for the onboarding process and it is something that should be improved."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"We do not have knowledgeable support teams locally."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"The technical support’s response time must be improved."
"The solution is quite costly."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"Cloud services are something that F5 Access Policy Manager could do better"
"The operational deployment is not great."
"The price of this product can be improved."
More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →
ConnectWise ScreenConnect is ranked 9th in Remote Access with 37 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews. ConnectWise ScreenConnect is rated 8.4, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure, Cisco ISE (Identity Services Engine) and Microsoft Remote Desktop Services. See our ConnectWise ScreenConnect vs. F5 BIG-IP Access Policy Manager (APM) report.
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