Commvault Cloud vs Exterro comparison

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Commvault Cloud

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Executive Summary

We performed a comparison between Commvault Cloud and Exterro based on real PeerSpot user reviews.

Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Commvault Cloud vs. Exterro Report (Updated: August 2026).

Commvault Cloud vs. Exterro

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.

Sentiment score

4.4

Exterro reduces costs and fraud, automates processes, aids certification preparation, but ROI measurement and immediate benefits vary.

Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

Students who train on Exterro FTK tend to be better prepared for industry certifications.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

Costs were reduced by being able to identify the fraud that occurred and thus take the decision to dismiss the person and provide the legal department with the necessary evidence for a dispute or litigation between the company and the former employee.

For more quotes and insights, download the Exterro report

Owner at INCOVER Risk and Impact

Customer Service

Sentiment score

7.2

Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.

Sentiment score

5.8

Exterro's support is praised for effectiveness and responsiveness, with AI assistance suggested for new users despite infrequent issues.

The number of people who know Commvault Cloud is lesser compared to Veeam.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

For more quotes and insights, download the Commvault Cloud report

They are good at technical support for the products.

Owner at INCOVER Risk and Impact

I have reached out to customer support a few times, and they do offer resources, documentation, and they're really helpful for common issues.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

I have seen positive feedback.

For more quotes and insights, download the Exterro report

Student at The Assam Royal Global University

Scalability Issues

Sentiment score

7.4

Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.

Sentiment score

5.3

Exterro's scalability is effective for large data but may face challenges with hardware and licensing constraints for some users.

No quotes available

For more quotes and insights, download the Commvault Cloud report

I can use it to process and search substantial volumes of data quite efficiently.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

Exterro can handle larger projects.

For more quotes and insights, download the Exterro report

Student at The Assam Royal Global University

Stability Issues

Sentiment score

7.7

Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.

Sentiment score

7.4

Exterro is generally stable but may crash with large disk images or limited RAM, appreciated in scalable environments.

I have not faced any downtimes with Commvault Cloud.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

Commvault Cloud is highly stable, and I would rate it a ten out of ten.

For more quotes and insights, download the Commvault Cloud report

CEO at a computer software company with 51-200 employees

Stability can actually be an issue when processing very large disk images or actually running on machines with limited RAM and processing power.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

I have had some difficulty with Exterro's stability during use.

For more quotes and insights, download the Exterro report

Owner at INCOVER Risk and Impact

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.

Exterro needs better data processing, logging, and cost solutions to improve efficiency and accessibility in forensic investigations.

I would like to see AI capabilities in Commvault Cloud.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.

For more quotes and insights, download the Commvault Cloud report

CEO at a computer software company with 51-200 employees

Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

I want this to expand beyond just digital evidence to include chain of custody and everything related to it across multiple categories of forensics.

For more quotes and insights, download the Exterro report

Student at The Assam Royal Global University

Sometimes the kickoff setup is very tricky and confusing.

Jordino Jordino

Cto at None

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.

Exterro's pricing challenges educational and international users, while FTK Imager's free version is valued, but commercial licenses are costly.

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

For more quotes and insights, download the Commvault Cloud report

CEO at a computer software company with 51-200 employees

The full FTK license comes at a significant cost, which sometimes can be prohibitive for smaller institutions or individual students looking to practice outside of class.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

It was a good investment.

For more quotes and insights, download the Exterro report

Student at The Assam Royal Global University

My experience with pricing, setup cost, and licensing is zero cost and no licensing, which seems to be enough.

Jordino Jordino

Cto at None

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.

Exterro enhances forensic investigations with tools for data processing, reporting, and analysis, benefiting both professionals and students.

We can back up unlimited TBs due to our per node license.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.

For more quotes and insights, download the Commvault Cloud report

CEO at a computer software company with 51-200 employees

The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

The keyword search and indexing capability is very impressive in the sense that I'm able to quickly show or demonstrate, or have my students carve through large volumes of data to find relevant artifacts as well as deleted files.

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

The reporting makes it easier for me to find information, and the filter system is much easier to incorporate what I have prepared.

Student at The Assam Royal Global University

Exterro has had a positive impact on my organization by bringing many conveniences and delivering quick answers so that the board can make the best decision between terminating someone or even finding out if the person under investigation is or is not guilty in that incident.

For more quotes and insights, download the Exterro report

Owner at INCOVER Risk and Impact

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Exterro

Ranking in eDiscovery

4th

Average Rating

8.2

Reviews Sentiment

5.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.7%, up from 2.9% compared to the previous year. The mindshare of Exterro is 2.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	4.7%
Exterro	2.9%
Other	92.4%

eDiscovery

Featured Reviews

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

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Hands-on forensic training has bridged academic learning and real-world investigation practice

Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees

Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

University

10%

Outsourcing Company

10%

Construction Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

What is your experience regarding pricing and costs for Exterro?

The pricing for me is acceptable, though not comfortable considering I live in Brazil. The exchange questions for the dollar make it quite difficult.

What needs improvement with Exterro?

I am not frustrated with Exterro; I appreciate the changes, but I think it could enhance by continuing to evolve. The perfect score does not exist, but giving it a nine reflects that it is not perf...

What is your primary use case for Exterro?

My main use case for Exterro is to conduct forensics about fraud in payments and identify fraud in transactions while supporting federal policies in Brazil regarding fraudsters. It helps me identif...

Rubrik vs Commvault Cloud

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Product Reports

Commvault Cloud

Download Commvault Cloud product report

Download Exterro product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Exterro Fusion

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Exterro drives efficiency in legal and compliance operations by offering comprehensive e-discovery and data privacy management features that meet the demands of a digital-first world.

Exterro provides a robust set of tools designed to streamline legal processes, mitigate risks, and ensure regulatory compliance. Its powerful capabilities include e-discovery, data mapping, and incident response planning, making it suitable for industries dealing with sensitive data. With Exterro, organizations can automate workflow, reduce legal spend, and improve data governance, thereby enhancing decision-making processes in complex cases.

What are the key features of Exterro?

e-Discovery: Streamlines document review and provides advanced search functionalities.
Data Privacy: Offers tools to manage consent, assess compliance, and handle data subject rights requests.
Legal Holds: Simplifies creation and management of legal holds to preserve critical information.
Risk Management: Identifies and mitigates risks through automated assessments and monitoring.
Workflow Automation: Enhances efficiency by automating complex legal processes and task management.

What benefits can users expect?

Cost Efficiency: Reduces time and expenses associated with manual legal processes.
Compliance Assurance: Ensures adherence to data protection regulations across regions.
Improved Decision-Making: Provides actionable insights that drive informed business decisions.
Scalability: Adapts to growing data volumes and evolving legal challenges.

Exterro is trusted across industries such as finance, healthcare, and government for its ability to integrate seamlessly with existing IT infrastructure. Companies leverage it to manage litigation quickly and comply with ever-changing regulations, ensuring data integrity and security in complex environments.

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express

Commvault Cloud vs. Exterro