We performed a comparison between Commvault Cloud and Exterro based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"The solution has the fastest backup and better licensing."
"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."
"The ability to manage everything from a single pane of glass is another major advantage."
"We like the reporting functionality. It just seems very clean."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"The solution is expensive in comparison to similar solutions."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
Earn 20 points
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while Exterro is ranked 13th in eDiscovery. Commvault Cloud is rated 8.6, while Exterro is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Exterro writes "Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI) ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas Exterro is most compared with Microsoft Purview eDiscovery and kCura Relativity.
See our list of best eDiscovery vendors.
We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
