We performed a comparison between Code42 Incydr and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It has quite a bit of flexibility in configuring backup sets."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"It required very little ongoing maintenance once setup."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Risk factors can be adjusted for all intricate details."
"Code42 Next-Gen DLP is scalable."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We find the solution to be a bit expensive."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"You can't always filter out data that you'd like to."
"Reporting could use an overhaul. It is very limited."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"There doesn't seem to be any feature that is lacking."
"I think one we can improve is the compression."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The reports in the endpoint area of Elevate can be improved."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews. Code42 Incydr is rated 9.0, while Fidelis Elevate is rated 8.4. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and Backup and Restore for SharePoint & Microsoft Office 365, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS). See our Code42 Incydr vs. Fidelis Elevate report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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