We performed a comparison between Cisco Web Security Appliance and Trustwave Secure Web Gateway [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The tool has good Umbrella DNS security."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
"This appliance gives me good visibility in the userbase and their activities."
"The tool has good Umbrella DNS security."
"The product is stable."
"Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of AV plug-in, Secure Web Gateway is a better product."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The tool needs to provide logs. They need to improve firewall threat defense."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"They need a better graphical interface, and they need a better ISE mechanism."
"The solution is priced high."
"Sometimes reporting is a little bit short."
"The solution needs to be more user-friendly and easier to navigate."
"This solution could be more secure."
"The default size for database logging should be improved."
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Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Trustwave Secure Web Gateway [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). Cisco Web Security Appliance is rated 7.8, while Trustwave Secure Web Gateway [EOL] is rated 0.0. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Trustwave Secure Web Gateway [EOL] writes "Enables policies on threats from downloads, social networks, and AV plug-ins". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Trustwave Secure Web Gateway [EOL] is most compared with .
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