We performed a comparison between Cisco Web Security Appliance and NetScaler Secure Web Gateway [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It's a scalable product."
"The setup was very easy and straightforward."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"This appliance gives me good visibility in the userbase and their activities."
"From my point of view, this solution is stable and we haven't had any real issues."
"It is absolutely stable."
"The most valuable feature of this solution is dual authentication, which is good from a security perspective."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The reporting needs improvement."
"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"WSA is lacking firewall features."
"The tool needs to improve cloud-based decryption."
"We would like to see a security service head, where we can combine all the security into one solution."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"In terms of improvement, it should be easier to manage. We have a small team and don't have much expertise, we need things that are easy to manage."
"I would like to see more monitoring, and there could always be deeper information to find out where issues are."
"It would be helpful if this solution would collect information about people who are connecting from external devices so that we can rate their user experience in using the virtual desktops."
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Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while NetScaler Secure Web Gateway [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). Cisco Web Security Appliance is rated 7.8, while NetScaler Secure Web Gateway [EOL] is rated 7.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of NetScaler Secure Web Gateway [EOL] writes "A stable web access solution and reverse proxy that is secured with dual authentication". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas NetScaler Secure Web Gateway [EOL] is most compared with .
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