We performed a comparison between Barracuda Web Security and Filtering and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The support is fantastic."
"It is straightforward to deploy and manage."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The solution is very simple to use and implement."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The solution is scalable."
"It's a stable solution."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The product is very good, and the URL filtering database is great."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"It doesn't allow adding DNS filtering for off-site clients."
"The solution’s customer support should be improved."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"The price could be better."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"Barracuda products are cheap."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"The solution could improve by having better documentation."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The deployment is quite difficult."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"Improvements in log availability would greatly enhance its overall effectiveness."
"Technical support is an area that requires some improvement."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Barracuda Web Security and Filtering is rated 7.6, while Symantec Proxy is rated 7.2. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway, SonicWall CFS and TitanHQ WebTitan, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access and McAfee Web Gateway Cloud Service. See our Barracuda Web Security and Filtering vs. Symantec Proxy report.
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