Atlassian Confluence vs Backbase vs HCL Digital Experience comparison

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Atlassian Logo
1,568 views|728 comparisons
90% willing to recommend
Backbase Logo
768 views|472 comparisons
HCLTech Logo
277 views|195 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence, Backbase, and HCL Digital Experience based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: March 2024).
769,236 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence… more »
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is… more »
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    Ranking
    Views
    1,568
    Comparisons
    728
    Reviews
    41
    Average Words per Review
    440
    Rating
    8.2
    Views
    768
    Comparisons
    472
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    277
    Comparisons
    195
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Confluence
    Portal Suite
    IBM Digital Experience Manager, IBM WebSphere Portal
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    People expect flawless digital journeys - provide that, or your customers will just leave. But with the Backbase platform, your bank can surpass expectations and become a beloved part of people’s daily lives.

    HCL Digital Experience software empowers you to create, manage and deliver engaging omni-channel digital experiences to virtually all audiences. Offer an engaging customer experience with responsive content, targeted offers and consistent branding across channels (web, mobile web, and hybrid mobile/web applications). Provide outstanding service to your channel partners with integrated applications. Bring in powerful, flexible tools that allow business users to easily manage and create better content - and free IT staff to focus on other projects. Key features includes: Boost engagement with a streamlined digital experience, Offer a flexible and responsive design, Easily craft and manage your content, Leverage the power of Watson technology, Build your brand with an integrated DX platform and Embed social capabilities to help you connect.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    ABN AMRO, Barclays, CheBanca!, Sberbank, Fidelity, Hiscox, Legal & General, Bank Hapoalim, PZU, Postfinance and Al Rajhi Bank
    Skypicker, Inventive, Factor-y S.r.l., Meander Medical Center, Intesa S.p.A., Deutsche Lufthansa AG, CinePostproduction, UnipolSai Assicurazioni S.p.A, Jyske Bank, Swiss Export Risk Insurance
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company18%
    Comms Service Provider10%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm13%
    Retailer11%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise23%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise74%
    Buyer's Guide
    Corporate Portals (Enterprise Information Portals)
    March 2024
    Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
    769,236 professionals have used our research since 2012.