Aternity AppInternals [EOL] vs Dynatrace vs Oracle Real User Experience Insight comparison

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90% willing to recommend
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45,838 views|27,551 comparisons
95% willing to recommend
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431 views|308 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Aternity AppInternals [EOL], Dynatrace, and Oracle Real User Experience Insight based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
769,479 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc.""As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues.""We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument.""The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise.""Synthetic transactions, WMI and SNMP query capability.""Clicks to root cause - fast & easy to diagnose and deep-dive""Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.""The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."

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"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system.""Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly.""It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product.""You don't have to configure it. It just needs to be installed.""​Overall, it has provided improved stability to our system both within prod and non-prod environments.​""Global overview of all app layers, including web servers.""We started monitoring our VMware hypervisors and that gave us valuable system specific metrics into our virtual environments.""We obtained a better insight into our environment and consolidated a lot of our old apps into one app."

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"ORUEI lets you create a dashboard that shows you insight into the user experience.""The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30.""The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful.""The most valuable feature is the ability to Drill down to webpage actions."

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Cons
"The admin dashboard could be easier as it takes a little bit of time to get used to it.""Support for PHP, DB and other applications need to be supported.""The technical support is not very good and should be improved.""They should find a way for report generation from TTW to run quicker.""I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now.""Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update.""We'd like to be able to find out performance problems on application class and methods.""We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."

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"It would be nice to have a simplified monitoring feature for non-Java applications.""We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment.""In the next release, I'd like to see more portables included regarding the screens.""​Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time.""Cloud monitoring is insufficient. We would prefer Dynatrace to make more partnerships with major cloud applications like Salesforce, C4C, etc.""Needs a clearer view for Smartscape.""The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good.""I would like to see the ability to pull more user-friendly reports."

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"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well.""The application resource usage has increased due to using RUEI.""There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.""Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

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Pricing and Cost Advice
  • "The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
  • "The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
  • More Aternity AppInternals [EOL] Pricing and Cost Advice →

  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

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    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into… more »
    Top Answer:There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing… more »
    Ranking
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Views
    45,838
    Comparisons
    27,551
    Reviews
    13
    Average Words per Review
    502
    Rating
    8.4
    Views
    431
    Comparisons
    308
    Reviews
    1
    Average Words per Review
    566
    Rating
    10.0
    Comparisons
    Also Known As
    SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
    Oracle Real User Experience Insight, Oracle RUEI
    Learn More
    Overview

    Simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

    Sample Customers
    National Instruments, Allianz
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Healthcare Company14%
    Government14%
    Media Company14%
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Government11%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise20%
    Large Enterprise70%
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise5%
    Large Enterprise65%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    769,479 professionals have used our research since 2012.