We performed a comparison between Aternity AppInternals [EOL] and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"I like it that one can match IPs with the application name."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"The most valuable features of the solution are alert management, alert generation, and event management."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The Event Management is outstanding; still is the most interesting part of the product."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"We can verify uptimes as another source of keeping devices in compliance."
"The initial setup of BMC TrueSight Operations Management was easy."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It would be great if the solution could offer fixed bundles and more features."
"They should find a way for report generation from TTW to run quicker."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The technical support is not very good and should be improved."
"We'd like to be able to find out performance problems on application class and methods."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The recording mechanism for synthetic transactions could be improved as well."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The product must provide application or service monitoring features."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
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Earn 20 points
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 48 reviews. Aternity AppInternals [EOL] is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic.
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