We performed a comparison between Aptean Consona CRM [EOL] and Salesforce Service Cloud based on real PeerSpot user reviews.
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Aptean Consona CRM [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers while Salesforce Service Cloud is ranked 2nd in CRM Customer Engagement Centers with 39 reviews. Aptean Consona CRM [EOL] is rated 0.0, while Salesforce Service Cloud is rated 8.6. On the other hand, the top reviewer of Salesforce Service Cloud writes "High scalability with good plugins and excellent customer visibility". Aptean Consona CRM [EOL] is most compared with , whereas Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Management, Vlocity and BSI.
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