AppDynamics Server Monitoring vs ControlUp comparison

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AppDynamics Logo
1,167 views|955 comparisons
100% willing to recommend
ControlUp Logo
1,951 views|1,262 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics Server Monitoring and ControlUp based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Server Monitoring vs. ControlUp Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool.""The solution offers great visibility that allows you to track where errors originated.""The platform is reliable in identifying the core system issues.""Setting up the monitoring agents was straightforward.""What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding.""The product provides a nice end-user experience.""We can view the server activities, including issues in the process, with a single click.""The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."

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"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""It has a great career time monitoring tool.""The script-based actions have allowed us to extend the core reporting capabilities.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""ControlUp has an easy installation process.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

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Cons
"The solution has performance issues after we deploy the agent.""I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation.""The tool should provide information like the number of connections and processes utilized in real time.""The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.""The solution could be more mobile friendly.""In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.""If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily.""AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."

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"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""It can be improved by including script-based scheduling.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""The graphical user interface needs to be improved from version to version.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

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Pricing and Cost Advice
  • "My understanding is that the price of this solution is quite high, compared to other products."
  • "The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
  • "The solution has a high cost."
  • "AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
  • "The tool is expensive."
  • More AppDynamics Server Monitoring Pricing and Cost Advice →

  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform is reliable in identifying the core system issues.
    Top Answer:It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent… more »
    Top Answer:If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a… more »
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Ranking
    Views
    1,167
    Comparisons
    955
    Reviews
    10
    Average Words per Review
    524
    Rating
    8.2
    Views
    1,951
    Comparisons
    1,262
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Comparisons
    Learn More
    AppDynamics
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    Overview

    Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Retailer18%
    Transportation Company9%
    Hospitality Company9%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Computer Software Company18%
    Media Company6%
    Government5%
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise16%
    Large Enterprise71%
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    AppDynamics Server Monitoring vs. ControlUp
    March 2024
    Find out what your peers are saying about AppDynamics Server Monitoring vs. ControlUp and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews. AppDynamics Server Monitoring is rated 8.2, while ControlUp is rated 8.8. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, ITRS Geneos, Nutanix Prism and PRTG Network Monitor, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our AppDynamics Server Monitoring vs. ControlUp report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.