We performed a comparison between Alibaba Cloud and Virtustream xStream based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"It is a scalable product. So, scaling up or scaling down is possible."
"ECS is the most valuable feature of the solution."
"We use the product for storage and as a VPN."
"It's easy to use, cheaper than other solutions, and more secure."
"I rate Alibaba Cloud's scalability an eight out of ten."
"It is easy to set up."
"The solution has encryption which we did not have before."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution needs to improve its graphical user interface."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"It is not robust."
"The user experience must be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"Our account representative was inexperienced, they could improve on how they are managing accounts."
Earn 20 points
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Virtustream xStream is ranked 20th in Infrastructure as a Service Clouds (IaaS). Alibaba Cloud is rated 7.2, while Virtustream xStream is rated 9.0. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Virtustream xStream writes "Improves efficiencies, has encryption, and great mission-critical customer support". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Google Firebase, whereas Virtustream xStream is most compared with Microsoft Azure and Amazon AWS.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.