We performed a comparison between Alert Logic and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The installation and configuration were slick."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"We use the solution to automate our SIEM tools and incidents."
"Its agility and scalability are valuable."
"The most valuable feature is automation."
"I have found the solution very useful, it integrates well with other platforms."
"The most valuable features are simplicity and ease of integration."
"It is quite scalable. I would rate it a ten out of ten."
"It is a scalable solution. I would rate scalability a ten out of ten."
"The solution is easy to deploy."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"Could be more of an endpoint protector."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"The documentation, especially with the initial setup, needs improvement."
"The setup process was complex."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"The integration could be better. Cortex, for example, does not work with iPhone."
"We need a little hands-on experience to install the solution."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"The configuration of the solution could improve it is difficult."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"The dashboard performance could be improved."
"The solution is very expensive."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
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Alert Logic is ranked 4th in SOC as a Service with 11 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Alert Logic is rated 8.0, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Swimlane. See our Alert Logic vs. Palo Alto Networks Cortex XSOAR report.
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