We performed a comparison between ACI Worldwide Global Payments Hub and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"We have found the pricing to be very reasonable."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"Fortra's Automate is not as reliable as I would like it to be."
"The interface could be more user-friendly and easier to navigate."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
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ACI Worldwide Global Payments Hub is ranked 26th in Process Automation with 1 review while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while Fortra's Automate is rated 8.2. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". ACI Worldwide Global Payments Hub is most compared with , whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA).
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