We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
"We can quickly integrate the catalogs with proper documentation."
"The most valuable feature of this solution is its ability to extract content from documents. It is able to identify specific fields and special characters."
"The most valuable feature is the ability to capture data from documents with different formats."
"The UI is user-friendly and ABBYY Vantage supports over 100 languages."
"The solution responds well to automatic document classifications with a 90% success rate."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"The advantage for ABBYY Vantage is in the visual tools to parameterize and set documents."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The solution offers many features that are beneficial for customers."
"The standout feature of this intelligent product is its remarkable capability."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"It reduces human error and saves time."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It is the best solution for scanning purposes."
"The integration with UiPath is not good. I would like to see more documentation and guides to help gain more in-depth knowledge of how to use ABBYY FlexiCapture."
"There is an area of improvement. For example, when we read the data from the OCR, the accuracy is not good."
"The is a long time between application updates."
"One major area that requires improvement in ABBYY Vantage is its current JSON output format."
"I would like to see a machine learning model to make the solution more intelligent."
"Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten."
"Could be simplified, particularly the UI."
"Quite complex, particularly for those who are not tech savvy."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"I would like to see integration of Watson AI technology into Datacap."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"I give the scalability of the solution a six out of ten."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"The interface can be more intuitive."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"I would like better ease of use and more support options."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, HyperScience, Microsoft Power Automate and Tungsten RPA, whereas IBM Datacap is most compared with Microsoft Power Automate, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and UiPath. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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