Collibra Platform Reviews

Previously, I was in high-tech, now I'm in healthcare. In both instances, we used this solution to increase data literacy and business literacy. In short, we were building out business glossaries, coming to an agreement on term definitions, understanding what reports mean, what the metrics and calculations mean — essentially getting it all documented in an enterprise-facing view. That was the bulk of the focus in my prior company — along with some reference data. At my current company, we are focused heavily on bringing in data dictionaries, including schema tables and columns, and understanding what data is in which database. We also look at what data is flowing from database to database and how it's used in Tableau reports or in a business or archive.

Currently, we're on-premises, but we're planning on moving to the cloud later this year.

Over the last 12 months, we've had 643 unique new users. Most of our users tend to be what I would call "data geeks". They are the ones that understand the value of and/or the aspect of leadership to catalog their metadata for their data dictionaries, etc. The business users have not had as much adoption at my current company because that's not the particular strategy at this time. At my prior company, that was the singular strategy — to increase business literacy.

In regard to my previous company, for eight years, our primary customers were business users, not technical users. They just wanted to come in and say, "What does it mean? Who do I talk to if I have questions? Where do I go for more information? How does this relate to that, and how do those things affect me in my business world?" That was a fantastic use case at my prior company. In my current company, we're utilizing the tool specifically to support our data management strategy. Our technology risk office is very much supporting us in the effort to do the cataloging of all of the metadata for all of the systems that we're utilizing, cross-functionally.

Maintenance must be defined. As with any software product that exists, there are regular maintenance upgrades that occur that the company pushes out. If you're on-prem, you can choose to do it sooner versus later. In the Cloud, they push it to you unless you state that you wish to wait. From a maintenance perspective, I have talked to other customers who are in a cloud environment. They say that the maintenance has basically dropped to nil. For on-prem customers, it does require a little more maintenance because obviously, you've got to make sure that the servers are up and running, etc. In my prior role at my previous company, I was responsible for the business IT side of it, which meant I kind of managed the platform. I just didn't manage the server.

I took care of the customers, etc. I'm not even a technical person at all, but still, it was not difficult for me. From a maintenance perspective, I don't feel that it is difficult.

If you have custom integrations that have been created, then it will require a little bit more maintenance because those integrations need to be monitored. Some customers require a lot of integration, and some customers don't. It really depends upon the use case. Custom integration is really where it gets more challenging. Depending on whether it's a one-way integration or a two-way data feed, it can get pretty complex. Two-way data feeds are always custom. But that's something that will be on the customer anyway, not Collibra.

We've only just relaunched this solution within the last 15 months. Currently, we only have about 240,000 assets in the tool, but we have a roadmap and plan to onboard a number of our customers. We'll probably double or triple our users over the next 12 months. 

This solution has brought our very diverse cross-functional business teams to one enterprise-facing view, where they can see business glossaries that have been compiled by other teams. From here, they can leverage and understand what reports have been created. If the report exists already, why recreate it? 

Our data management strategy is to start cataloging our data dictionaries and our business glossaries to ensure that we have a common platform across the company. This is helpful when a database is being retired or being converted over to another one. A lot of work goes into documenting what that data attribute means, or what that field name means in regard to a particular report, or in a particular database.

I'm always putting in enhancement requests because we want everything to be perfect for us. We understand that there are thousands of companies that use the tool and many of them use it in different ways. They should allow the customer to have some additional flexibility.

Take Microsoft for example. Sometimes companies do something cool because their software programmer thinks it's cool, but for the user experience, it stinks. Something as simple as "Why did you decrease the font size from 12, down to nine on every page? Now eyes over 40, can't read it". As it relates to this specific software, I think that getting more feedback from users on changes to the software before implementing it would increased value for them. Overall, they're really great. We meet with our Collibra rep every other week. We talk about what's working, and what's not working. They're a fantastic company to collaborate with. Still, when they just go ahead and implement new things, a bunch of new tickets open, wanting it to go back to the way it used to be. 

As far as the functionality of the tool is concerned, it's pretty slick. It's very comprehensive. Still, sometimes they create an interface or an integration without thinking about how the business is going to use it. Virtually all software companies do this. Oracle does it, Informatica does it — every tool does it. They make changes and then they're like, "Oh, I didn't know you were going to use it like that". Why? nine-tenths of their customers use it like that. I think it's a common business challenge that any company has. They're just trying to appeal to a vast audience of customers.

They should consider that what makes a financial institution happy will not necessarily make a healthcare institution happy, which will not necessarily make a high-tech vertical happy either.

There's a lot of things available in their Data Intelligence Cloud that are not available on-premise. For me, if they could boost the search functionality so that if somebody types in a word, it automatically will pull up similar terms first — that would be nice. For business users, instead of what is just the most common volume of content in your tool, now they have a very cool faceted search. It would be very similar to Amazon. You can refine your search down to a fly's eyelash if you'd like. I see a lot of people in the community commenting that this would be a big help.

I have used this solution every day for the last eight years.

It's a pretty stable tool. In the last year, we've only had one time where there was a significant issue. We found out that it was simply because during an upgrade it required more server memory than the prior version did. Overall, that was a minor hiccup and it was quickly resolved.

Collibra has roughly half a dozen different products with which you can buy additional licenses for that will do amazing things. If you're interested in GDPR, you can buy that software — a module. If you're interested in what I would call a significant data lineage, you can buy that product, get a catalog, and it's available for data ingestions automatically. In today's world, this is pretty much essential. There's a lot of capabilities as far as scalability and expanding usage across the business.

It's easy to do that if the business users are being encouraged by their management to use it. I think you might agree that no matter what company you work for, nobody's going to use the tool unless their leadership tells them to — they're comfortable in their own box. It's like, "I'm busy. Don't bother me unless I have to do something." That's the case for what we have done both at the company I'm at now and my prior company. It's that leadership gained, cross-functionally that we have as one enterprise united under one tool. That's a pretty powerful thing to encourage people to do. The implementation of a tool like Collibra is far more effective if you have leadership executive sponsorship. I think that's hands-down, one of the most important things to ensure the healthy adoption of a solution.

Sure, you can use it without embracing it, but the teams that have embraced it are the ones that have leadership that says, "I understand the value of it, let's do this and get creative with it." These are the teams that are the most robust at using it; they have really learned how to use the tool and are constantly pushing the limits of it. From a scalability standpoint, the workloads come out of the box, but a lot of the workflows are made for the most common use case. As such, most customers customize the workflows. From that standpoint, it's very scalable.

I always recommend to anyone who is considering going with Collibra, to ensure that they have someone that will be trained on building the customized workflows — you're going to need them. Sure, you can pay Collibra to do that; you can pay the professional services to do that and they'll do a fantastic job, but it's expensive. It's a lot cheaper to invest in somebody in your own company to get some training. You can really scale quickly if you have somebody in-house that can create customized workflows and manage them.

The technical support is very good. 

As with any vendor, you can get out-of-the-box support, or you can buy additional support. Both at my prior company and at my current company, we have engaged with professional services and we meet with them once a month just to say, "Hey, I've got this weird thing I'm trying to do and I ran into this problem." Although it's not required, if you really want to accelerate the usage of the tool and the adoption of it, I always advise other people to talk with users at other companies and to consider paying for some coaching services or professional services. Even if it's just one call a month for an hour, it's still worth it, especially when you're trying to do very creative things, as most customers want. You gave me Mickey Mouse and I want to make it Donald Duck — a lot of companies do that.

The Collibra Professional Services guides are great — they're fantastic actually. I've never had a bad experience in the eight years I've been using this solution. I've never had a bad experience with their support staff, both on the technical side and on the business side.

The initial setup is not that difficult. I cannot speak to moving to the cloud because we have not done that yet, but I hear that it's not very difficult. It's been a couple of years since I have set up the platform, but as far as upgrading to a major new version, it's actually pretty straightforward. Collibra has actually done a fantastic job over the last few years to make this whole experience a lot easier. Years ago it was not as easy as it is now.

It's matured a tremendous amount over the last few years. absolutely tremendously. The company has been around for over 12 years now. When they first launched, it was a completely different animal. Now, it's a very robust metadata management and data governance tool.

One and a half, full-time employees are required for maintenance. 

I am not sure how long deployment took at our current company. I have heard from other customers who use the platform that it can take anywhere from one to three months, depending upon the complexity and how much testing they want to do. It also depends on the amount of customization they want to do. That's one of the great things about this tool — you can customize the heck out of it. If you go with everything out of the box, it's pretty straightforward and doesn't take very long. I would say deployment takes less than a month.

It's more of a soft benefit versus a hard benefit. What is the value of saving someone time? I did a cost analysis at my previous company. Our CFO used some vocabulary and some acronyms that I had never heard of — and I'd been with the company for 13 years. It took me 20 minutes — and I'm really good at sleuthing — to figure out what those things meant. I added those into our Collibra instance so that other users could quickly find out what those things meant. If you look at it from that standpoint, right after an "all-hands", our usage of our Collibra solution always spiked.

Everybody was like, "What did he mean when he said that? If it took me 20 minutes to find out what X, Y, Z meant, and it took me two minutes to get it into Collibra, then if a hundred people saved time because it took them only two minutes to find out, too — can you put a value on that? Yes. You can say, X dollars per hour, FTE, and how much time that saves. I did that very briefly just for one use case and my boss said, "Nevermind, they get it." 

I think that's the biggest value — how do you save employees time? Because everybody's too busy to waste time.

I think all software is expensive, but that's just me. Still, I would say it's probably in line with what other vendors charge for licensing. I would just say it's probably comparable. I have not done a side-by-side comparison in about three years, so I can't speak as to what's going on currently.

There's a baseline product called Data Governance Center. That is what I would consider their baseline product. You can choose to purchase other licenses, whether it's the data catalog, their privacy module for GDPR, or their Data Lineage modules — there are plenty of different licensing options. Some of them are user-based, and as with any company, the more you buy, the more of a discount you get.

You can buy as little or as much as you want. It just depends upon what your budget is. I've talked to some financial institutions that have just thrown so much money at the tool. It just makes my jaw drop to the floor — it's insane. We're doing almost what they're doing at a third of the cost. It really just depends upon your strategy.

The question is how do you help new users understand and leverage this solution to get people to come in, start using it, and understand what they're doing? Well, we've got three people that help onboard our business users.

Every use case is different because every business team wants to use the tool in a different way. It's all about business consultation, but Collibra doesn't have anything to do with that. I used to run a users meetup group for Collibra in the Bay Area. I've talked to many customers who have used Collibra, and all of them experience the same challenges — how do I get my business users? Even technical users that are on the business side want to know how to get them to onboard and adopt.

That's the piece that will really make or break in your implementation. So, make sure you have some type of stewardship team in place, whether it's on the business side or the technical side, just to help onboard new users. This is absolutely critical because as with any tool, it takes some adoption and some communication and collaboration.

When you first buy the software, you could just buy it and figure it out yourself, or you could buy their Coaching Services and their Quick Start packages. I would strongly recommend investing upfront. There is a Quick Start package, which is basically paying Collibra to help you, whether it's standing it up, whether it's your initial implementation, etc. I think it takes 10 days. I highly encourage taking this route. It will really accelerate your installation and decrease frustration. Make sure you've got leadership or executive support regarding what you're trying to do for your strategy.

The biggest lesson I've learned is that you can never assume what somebody means when they use a word. I've got 35 years of business experience under my belt. I've come to coin the phrase "What's your operational definition of that word?" You can be 45 minutes into a meeting with 10 people using the same word and find out halfway through the meeting that you're talking about four different things or two different things and everybody's frustrated and walks away.

You need to understand the meaning of the vocabulary, whether it's data vocabulary or business vocabulary. Doing so will absolutely accelerate your business and save people so much time. That's one of the things I really like about the Collibra platform. From talking to other companies, other people, and friends of mine, I know that other companies that use tools similar to Collibra — even they say the same thing. You need a data catalog, that will allow your business to quickly find what they're looking for and help you understand what that means in the context of the conversation they're having.

Overall, on a scale from one to ten, I would give Collibra Governance a rating of eight.

The primary use case for the solution is the governance of data dictionaries. It is useful for managing and classifying data on a large scale.

The product has significantly improved data governance by providing a centralized platform for managing data assets and ensuring consistent definitions. It has led to better data quality and more efficient compliance with regulatory requirements.

The product's most valuable features are cataloging and classification. 

They could simplify the platform's setup and design process. It requires significant IT involvement and expertise, which can be a barrier for smaller organizations.

We have been using Collibra Governance for approximately five years.

The product is stable and reliable. I rate the stability an eight.

The product is scalable, but the extent to which it scales effectively depends on how well it is designed and implemented. 

I rate the scalability an eight. 

The product's pricing is high, which its comprehensive features and capabilities may justify. However, the cost can be a consideration for smaller organizations or those with limited budgets.

As a data governance advisor, I evaluate various solutions based on their fit for the client's requirements. While I recommend this solution when it meets the organization's needs, there are more than one-size-fits-all solutions.

Integration with it can vary based on the client's IT landscape. For some organizations, integration is straightforward, while for others, it can be quite complex.

Its user interface is generally user-friendly, but it could benefit from some enhancements to improve ease of navigation and customization. While functional, a more intuitive design could help users operate the platform more efficiently.

Its performance can vary depending on how well it is configured and the scale at which it is deployed.

It has strong data privacy and security features, including robust encryption and access controls. It is designed to comply with various data protection regulations, crucial for maintaining data security.

It offers extensive customization, allowing tailored configurations to meet specific organizational needs. However, achieving this level of customization often requires considerable time and technical expertise.

It has strong user adoption and satisfaction due to its comprehensive features and capabilities. However, user experiences can vary based on the organization's specific needs and the solution's implementation.

I rate it a seven out of ten. 

We mostly use Collibra Governance for governance-related tasks like building business glossaries and creating policies.

Collibra Governance comes with a lot of features, and we have used it in one of our projects for metadata management and data lineage. I have used the solution to create governance rules and a centralized repository for business glossaries.

The solution's metadata management is pretty novice and could be improved.

I have been using Collibra Governance for around one year.

I rate Collibra Governance a nine out of ten for stability.

Collibra Governance is more suitable for medium-level and enterprise businesses.

I rate Collibra Governance a nine out of ten for scalability.

The solution's technical support was good, but there was a delay in their response time, possibly because of the time zones.

Positive

The solution’s initial setup is simple.

The solution's deployment will not take more than a week and can be done in five working days.

The solution's pricing is moderate and not very expensive.

Informatica is coming up with some level of data governance. erwin Data Modeler is quickly emerging as a competitor for Collibra in the coming days.

Collibra Governance is deployed on the cloud in our organization.

Overall, I rate Collibra Governance an eight out of ten.

In my company, we use Collibra Governance for data catalog.

Pricing policy of the product is an area with certain shortcomings that needs improvement. I would like to see better pricing in future releases of the product. Collibra Governance needs to develop some new technology, like Atlan, that has been incorporating AI in the automation area of its products.

I have been using Collibra Governance for five years. I have ensured that one of my company's customers uses the solution's latest version. My company has a partnership with Collibra.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Around 30 people in my organization use the solution.

The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.

Positive

I have probably worked with most of the products in the market related to data governance and data catalog, including products like Informatica Axon. I still do work with Informatica Axon at times.

The product's deployment phase was straightforward.

The solution is deployed on an AWS Cloud, which is a private cloud.

The deployment process is carried out by Collibra Governance's technical team.

There is definitely a return on investment from using the product, especially if you associate it with a data catalog tool. The return on investments is in terms of optimizing the process of development, data quality improvement, and having a single repository source of information for the metadata of the entire organization.

I don't know the licensing costs of the product since it is a SaaS solution.

I rate the pricing a three on a scale of one to ten, where one is expensive, and ten is cheap.

The maintenance is something that is carried out automatically by Collibra Governance.

I rate the overall solution an eight out of ten.

Collibra is generally used as a data governance tool, maintaining all metadata repositories. For each and every data that has been cataloged in Collibra, there'll be an owner assigned to it, whether it's a subject matter expert, a data streamer, data owner, etc. All the data is catalogued into Collibra. It has a single source of truth for data. I'm a senior Collibra consultant and we are customers of the company. 

We have data that people want to access and that's where Collibra fits in. They provide the SSO authentication so that anyone in the organization using the login can find what they want. 

Collibra is evolving their connectivity towards all programs across the IT landscape. The solution has good workflows and they now offer nine dimensions of data quality and provide a lot of features. The solution is based on AIML, Artificial Intelligence Machine Learning so that even if you don't know SQL, you can operate Collibra Data Quality. Collibra Workflows, Collibra Data Quality, are two good aspects that I would highlight from Collibra. Governance provides a user access mechanism, where you have all the data assets cataloged in Collibra. Not everyone can access all the data which is where the governance process comes in. They are constantly coming up with new features, and provide a monthly release.

The Collibra interface is not very user-friendly because it has a lot of features that business users find difficult to navigate. Anyone using the device needs some knowledge about how to use the tool and it takes a while to access and get used to the interface. I'd like to see them build a simple interface with only four dropdowns in order to get access to the request. If you're using it for the first time, it's difficult.

There are widgets in the dashboard and if they could make it more like a webpage instead of a Word document, that would be helpful. They have alternatives, but it takes a lot of work and even Collibra developers don't necessarily know how it works. Some changes are needed. 

I've been using this solution for three years. 

The stability is good, I've never felt any performance issues. 

It is highly scalable, we have around 4,500 users.

When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with them. In addition, they have a support portal. If you raise a ticket with them, they'll respond. 

Collibra provides support to anyone deploying the cloud version and implementation generally only takes a couple of hours. They are also responsible for maintenance.

There is a standard license for Collibra Governance and an additional cost for Collibra Lineage and for Collibra Data Quality. Author licenses have a set maximum limit; if you want extra there's an additional cost. That's their marketing strategy. 

I recommend going to the Collibra University web portal where you can register and log in. They provide a lot of basic information and the functionalities they provide. For anyone wanting to get into governance you can easily get certified as a Collibra consultant. Collibra has its own product roadmap. They have an ideation platform, where you can suggest ideas and if they get a sufficient number of responses in a particular area, they will add it to their roadmap and work on it. Collibra provides a lot to their customers as well as continually improving the product.

Anyone wanting data analytics uses Collibra. I rate this solution seven out of 10. 

Our major use case for Collibra Governance involves maintaining lineage, as well as linking business terms and technical terms together. Then, our use revolves around linking policies with actual data, such that we can create data sharing policies within the tool, storing data and quality results.

I am currently working on about 10-12 projects with Collibra Governance using the latest cloud version. It is available on both cloud and on-premises, but currently all our solutions are moving to the cloud.

Workflows is the most valuable feature of Collibra because we will typically use an interface for it and we can customize it as per our needs.

It is also a very user-friendly tool which is easy to navigate and understand right from the start.

Many other tools like Collibra Governance give you the option to actually see the data in the tool, which is not an option in Collibra. If you compare it with Alation, which has the compose data option, you can see the data right there.

Perhaps this is a feature they could include in the future, although I'm not sure if it is in their roadmap or not, because it is just a governance tool for storing metadata, and not for connecting actual data. If they could include some type of data viewing functionality, however, I would appreciate it.

I've been using Collibra Governance for around six years.

It has been a stable tool since I started using it, which was around 2015. We have used their cloud version since about 2019 or so, making that two years of stable cloud use, while the on-premises version has also been stable. I believe it has been in the market from about 2008 and they have made many enhancements over time with regard to stability.

Since our version of Collibra is on the cloud and we essentially only use it as a metadata tool, the best way it can be extended is to increase the cloud database. This is all done by the Collibra team, however.

At the moment, I am working on between 10 and 12 projects with it, so in this sense I can call it scalable.

The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect that you are struggling with. Usually, you will get a response from a team member who has knowledge of the sort of routine you are asking about, and you will be talking with someone who has good knowledge of the tool. Of course, it may happen that the support team member is new to the job, but they will at least help guide you in the right direction.

There is also a support portal where you can browse and search for articles that explain what you need to know. If you can't find the information you're looking for, then you can just raise a ticket with their support. It is very easy.

Positive

It's a very user-friendly tool and easy to navigate right from the beginning.

We didn't actually need to install anything with the cloud version because the Collibra team maintains the installation and everything related to it. They simply give us a direct URL to access it and the admin team then manages all the other considerations. Usually, the customers buy one, two, or three instances at a time, including instances for QA and development, but the deployment process really depends on the size of the company.

Deployment in general is very easy because they have a built-in migration feature with which we can easily migrate data from one system to another in a direct manner. We can also simply make a complete backup of the environment and then just upload it to another system using the backup option.

Collibra provides you with a license based on the subscription model that you purchase.

I highly recommend this tool to users who want to see the lineage of their data, including technical lineage and business lineage. It is very easy to create lineage views with it, and it supports many technical lineages out of the box.

I would rate Collibra Governance an eight out of ten.

We used Collibra Lineage mainly for end-to-end lineage. Additionally, we wanted to use it for business velocity data cataloging and data quality.

The most valuable features of Collibra Lineage are the multiple options for automation. Additionally, if you have a scenario where automation does not work, you have the option to manually create the lineage. The solution does not force you to always go through an automated way where you have broken lineage and you are stuck without a lineage.

Collibra Lineage could improve connectively. If they can offer more out-of-the-box connectors, which come as in a package compared to you having to go and buy a lot in the marketplace for certain specific connectors.

I have been using Collibra Lineage for approximately two years.

We have no major issues with the stability of Collibra Lineage.

The scalability of Collibra Lineage has been good. We have not seen any problems.

We have four clients that are using Collibra Lineage and a total of 25 users.

The technical support is good. There was not a lead time in terms of their response. They were quite responsive.

The initial setup of Collibra Lineage is straightforward. It is not complex.

We had a partnership with Collibra to do the implementation and we participated in the configuration.

There are different licenses available for Collibra Lineage based on what kind of access you want. If you want, for example, a read-only license they have different ones to pick from.

I would recommend this solution to others.

I rate Collibra Lineage an eight out of ten.

We use it for compliance and data quality.

It shows how the data was transformed on the way and how the solutions were derived. This is the essence of the tool and why it is so powerful.

Any stakeholder in the company can see a very detailed visualization of the path of the data from the row to the report or the dataset to which machine learning was applied, for example.

Better integration with quality would be good.

Before you can use this solution, you have to make a lot of changes to how you measure your information in your organization, the data governance and policies, and the organizational structures that use them. Many companies believe that if they purchase the licenses for the tool that they have done the job, but this is far from the case with this tool.

It would be great to enhance the recovery feature with some AI. Adding automatic data discovery and classification based on AI algorithms would be good because it is really complex. You need a lot of storage, and it would be helpful if the burden could be diminished by summation.

It is stable, and I've never had any issues with it.

We had no problem at all with tens of thousands of concurrent users.

It's expensive, especially for small companies.

This solution is too expensive for a small company, and it also really needs quite a complex organizational structure. However, for medium top layer and large enterprises, it would be a good fit.

On a scale from one to ten, I would rate this solution at eight.