Cloudflare Web Application Firewall Reviews and Pricing

reviewer2321538

CTO at a tech services company with 51-200 employees

Dec 18, 2023

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A highly scalable solution that has good caching feature

Pros and Cons

"Caching is the most valuable feature of Cloudflare Web Application Firewall."

"Cloudflare Web Application Firewall should improve visibility for a customer."

What is most valuable?

Caching is the most valuable feature of Cloudflare Web Application Firewall.

What needs improvement?

Cloudflare Web Application Firewall should improve visibility for a customer.

For how long have I used the solution?

I have been using Cloudflare Web Application Firewall for five years.

What do I think about the scalability of the solution?

Cloudflare Web Application Firewall is a scalable solution. More than 10,000 retail solutions and more than 50,000 online customers are using the solution in our company.

Buyer's Guide

Cloudflare Web Application Firewall

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How are customer service and support?

The solution's customer support is really bad. When you have some issue, you will never get an answer from customer support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously worked with F5 on-premises.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing option needs to be more transparent for enterprise clients.

What other advice do I have?

I am using the latest version of Cloudflare Web Application Firewall. Cloudflare Web Application Firewall is deployed on the cloud in our organization.

Overall, I rate Cloudflare Web Application Firewall a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.