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it_user242529 - PeerSpot reviewer
Network Consultant at a tech services company with 51-200 employees
Consultant
SourceFIRE has improved the IPS functionality, however, it could use better troubleshooting capabilities.

What is most valuable?

With the ASA there are multiple products depending on your needs based on the two generations of the ASA. Roughly split-up there are 4 products.

  1. 5500 Series basic/standard firewall - This I would rate as 7/10 due to the fact that it's easy to use, manage and deploy. Its scalable SSL, and IPSec VPN options, and is lacking throughput
  2. 5500-X Series basic/standard firewall - This I would rate as 8/10 due to the fact that it's easy to use, manage and deploy. Its scalable SSL, and IPSec VPN options, and it has high throughput
  3. ASA5500 Series with firewall and CX - This I would rate as 5/10 due to fact that even though the firewall and VPN part is easy to manage and deploy, the CX is lacking in stability, and features. Also, it is rather complex to deploy. Add to this the CX lowers the throughput even further
  4. 5500-X Series with firewall and Sourcefire - This I would rate as 9/10 because it's easy to use, manage and deploy the firewall, VPN, and also the SourceFIRE. SourceFIRE works rather well and is by far the most advanced IPS system available. But it decreases the throughput more than you´d like

In general, I like both the SSL VPN and SourceFIRE. Firstly, for the VPN, both the client and client-less versions are very scalable, flexible, and dynamic in configuration and probably the best SSL VPN solution available in the marked. Secondly, SourceFIRE has improved the IPS functionality and stability of the ASA to a point where you can begin to enjoy the fruits of your solution and root out the bad seed in you network.

How has it helped my organization?

For many of my customers, the SourceFIRE solution has been an eye opener of exactly what their users are generating of traffic. Some customers, after reviewing the traffic application usage reports are astounded by the amount of traffic used, for example by Facebook and YouTube. My customers like the visibility into their network usage, and not necessarily wanting to block it, but just to know that they can control the network traffic and utilization if needed.

What needs improvement?

Definitely the throughput could use an upgrade when running the SourceFIRE/AMP with the ASA. Also, it could use better troubleshooting capabilities. You are, most of the time, bound to have access to TAC for troubleshooting advanced problems.

For how long have I used the solution?

Customers where I have deployed these solutions have had them for three plus years, and most of them have, at the present moment have first generation solutions, or are planning an upgrade to the second generation ones (NGFW or NGIPS),

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What was my experience with deployment of the solution?

There are always issues when implementing key equipment like firewalls, especially if you are converting from an unfamiliar platform, activating SourceFIRE, or doing a general maintenance rule clear-up. If you don’t follow best practice, you can seriously impact network performance or unintentionally shut-down services.

What do I think about the stability of the solution?

In general the ASA has a great software stability reputation, and even though SourceFIRE for ASA is still young, the stability seems to be rather good. Of course you can’t avoid all issues, and you might have to reinstall the SourceFIRE software on the modules. If you're upgrading the ASA from pre code 8.3, you will need to redo the NAT and access rules of the ASA.

What do I think about the scalability of the solution?

License scalability for SourceFIRE is really not good if you have an ASA in HA as you need two licenses of everything, which is really bad as you wont get double SourceFIRE other than that you need to remember to buy your ASA based on the SourceFIRE's throughput and not the inspection throughput.

How are customer service and support?

Customer Service:

If you have a service contract with Cisco you can have TAC assistance, software upgrades and next-business-day RMA (or faster) otherwise you are left to yourself or your Cisco partner. Basically without a Cisco service contract, you can't get any help or software from Cisco.

Technical Support:

Should you have a Cisco service contract, you get access to TAC that will provide you technical assistance towards solving your issue. The TAC experience can vary a lot. In general I would rate it as very good, 4/5.

Which solution did I use previously and why did I switch?

Mainly customers switch from other vendor because of VPN features, ease-of-management, and good consultant/partner relationship.

How was the initial setup?

The initial setup is fairly easy and there are wizards for almost all the basic needs, including the initial setup and all types of VPN technologies that the ASA supports.

What about the implementation team?

I am the vendor, and I am an expert with ASA.

What other advice do I have?

Make sure you get the right product/license to do the job you need done. If you are in doubt ask a consultant or a Cisco Partner. I have seen cases where a firewall wasn't the right hardware for the job and you can't just switch off the firewall/inspector for some interfaces or networks.

Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Gold Partner
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Network Security Administrator at a tech company with 5,001-10,000 employees
Vendor
There were some issues with the ASDM client during deployment but high availability is a valuable feature.

What is most valuable?

  • Modular scalability
  • High availability
  • VPN services

How has it helped my organization?

It provided more secure access to the resources of my organization and created a more stable environment for the business activities between us and our partners.

What needs improvement?

Security through integrated cloud and software based services.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

There were a few problems with the interaction between the ASDM client and ASA device.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I previously used a Fortinet solution. I switched to Cisco because Fortinet lacked
stability and robust troubleshooting features.

How was the initial setup?

It was complex because I had to put the ASA directly into the production environment.

What about the implementation team?

I implemented the solution in-house.

Which other solutions did I evaluate?

I also evaluated Juniper and CheckPoint solutions.

What other advice do I have?

You should try it without restraints, and it is worth every penny.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user241755 - PeerSpot reviewer
Senior Network and Security Engineer at a tech services company with 51-200 employees
Real User
It has very good stability, but it took too much time to create ASA CX.

What is most valuable?

It was a valuable firewall some years ago but then Palo Alto created the next generation firewall and Cisco needed too much time to create ASA CX. At the moment it has, basically, the same features. In my opinion the most valuable features now are the layer seven capabilities and the new FirePOWER.

For how long have I used the solution?

I've used the devices for over 10 years.

What was my experience with deployment of the solution?

I have never had an issue with my deployments.

What do I think about the stability of the solution?

One of the best things about ASA's is that they are very stable.

What do I think about the scalability of the solution?

With ASA, you can scale to the largest deplyments. As an example, I have installed an ASA in an environment with 80.000 users.

How are customer service and technical support?

Customer Service:

Cisco Support is very good, you don't have problems using it.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

I have migrated customers from Cisco's competitors to ASA's.

How was the initial setup?

Once you have the knowledge it is not complex to install an ASA, but it does depend on the network of the customer.

Which other solutions did I evaluate?

Our customers also evaluate PaloAlto.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
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it_user241749 - PeerSpot reviewer
Security Engineer at a tech services company with 501-1,000 employees
Consultant
FirePOWER mobile is good, but they should make the device accesible from the web.

Valuable Features

  • Firewall
  • VPN
  • FirePOWER mobile

Room for Improvement

They should make the ASA accessible via the web instead of ASDM. Also, a big improvement is needed on the transparent mode.

Use of Solution

I've used it for over six months.

Deployment Issues

There were some issues.

Stability Issues

There have been some issues with Java.

Scalability Issues

There were some issues.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

8/10.

Initial Setup

It was straightforward.

Other Advice

Make sure to plan your network carefully.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user241743 - PeerSpot reviewer
Network System Engineer with 51-200 employees
Vendor
The filter with NAT mode is valuable but the security options needs to be improved.

What is most valuable?

The filter with NAT mode is valuable.

How has it helped my organization?

Not really, as we are a subcontractor we install and configure it for other companies.

What needs improvement?

Speed of execution and security options needs to be improved.

For how long have I used the solution?

I've used the devices for, more or less, one year.

What was my experience with deployment of the solution?

No issues so far.

What do I think about the stability of the solution?

No issues so far.

What do I think about the scalability of the solution?

No issues so far.

How are customer service and technical support?

Customer Service:

3.5/5.

Technical Support:

3/5.

Which solution did I use previously and why did I switch?

Yes we did, but we switched due to Ciscos ASA's ability to support big data stream in some networks.

How was the initial setup?

It's not too complex, but it depends on the customers' network architecture.

What about the implementation team?

As a vendor, we find IT experts with CCIE certifications.

Which other solutions did I evaluate?

I haven't, and my first experience working with ASA, was a project with the specifications already defined

What other advice do I have?

You must specify your needs and choose the right options depending on the network requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: Vendor.
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it_user240570 - PeerSpot reviewer
Network, Unix and Security Engineer at a tech services company with 501-1,000 employees
Consultant
It's easy to deploy, but the routing needs to be improved.

What is most valuable?

  • NAT
  • IPSec
  • ACL

How has it helped my organization?

It solved an IPSec issue we had with a customer. We have moved from Linux IPSec to Cisco.

What needs improvement?

  • Routing
  • It needs GRE supports
  • Application visibility
  • Context

For how long have I used the solution?

I have used Cisco ASA products since 2010.

What was my experience with deployment of the solution?

No, it's very easy to deploy.

What do I think about the stability of the solution?

With versions 8.4.4 and version 8.4.6, they had a lot of bugs. Also, after I moved to 8.4.5, route lookup changed to NAT divert and that kicked me.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

No service.

Technical Support:

No service.

Which solution did I use previously and why did I switch?

Yes we previously used Linux and we moved because Cisco is great.

How was the initial setup?

It was straightforward as Cisco Asia integrated it into OSPF, another router on the stack, and for NAT IPSec.

What about the implementation team?

I implemented it by myself.

What was our ROI?

It's good.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It's a great product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network and System Administrator at a pharma/biotech company with 501-1,000 employees
Real User
One of the features that should be improved is the URL filtering engine, but the stability of this product is one of the key functionalities in our deployment.

What is most valuable?

The ability to intercept unwanted traffic, and prevent attacks without interrupting everyday work, and the stability of this product are the key functionalities in our deployment.

How has it helped my organization?

This product, and our implementation, are not directly correlated with the core business of our company. It is designed to protect our company from outside threats and reduce impact on other network elements, such as the backend firewall, DMZ zone and VPN concentrators.

What needs improvement?

Cisco ASA lacks some functionalities, when compared with other vendors’ products. Cisco need to implement some more functionalities, like client-less VPN (HTML5), but I expect that Cisco will continue to add, and improve, features of the product. One of the features that should be improved is the URL filtering engine, as currently it has limited functionality. For full functionality, you will need an external URL filtering server, like Websense.

For how long have I used the solution?

We have used it for more than five years, and have implemented it for perimeter network protection. It is designed for basic network protection for our corporate environment.

What was my experience with deployment of the solution?

No issues during the deployment, as we had good planning.

What do I think about the stability of the solution?

No issues with stability. The device is designed for hard work 24/7. I never have a lack of resources like RAM or CPU. The only reason I need to restart the device is during a software upgrade.

What do I think about the scalability of the solution?

In our deployment, we did not have a scalability issue.

How are customer service and technical support?

Customer Service:

It is very high.

Technical Support:

We did not have any technical problems with this product, so we have not had need of technical support

Which solution did I use previously and why did I switch?

We implemented ASA after a complete redesign of our network, and we believe that Cisco ASA is the right solution for our needs.

How was the initial setup?

The initial setup is straightforward, as there is a lot of documentation available on the Cisco site, and other sites, which makes planning and deployment pass without any problems. However, the ASA is a complex device, with a lot of features and further tuning is complex and you must have the right knowledge to do it. Configuration can be done through a Java based application called ASDM or through the CLI interface. Using ASDM is much more simple and easy, but ASDM is not compatible with the newer Java version, so before implementation you must read the compatibility notes. Also, keep in mind that when upgrading ASA software, you must also upgrade the ASDM package.

What about the implementation team?

Initial implementation was through a vendor. I would rate their experience and expertise as 9/10.

What was our ROI?

Calculating the ROI for network security or IT security is complex and dependent on many factors, like the implementation, role, expectation etc. IT security cannot be compromised, but on the other hand, we must ask how much is enough. In our case, we do not have a defined ROI for this product.

What's my experience with pricing, setup cost, and licensing?

The cost of the setup was only the product price, local vendor support for the implementation, and employee training. This product is set it and forget it, so we do not have day to day costs.

Which other solutions did I evaluate?

We did not evaluate other products. One reason was that we believe that the ASA is a reliable product and fits our needs. Another reason, was the lack of local support for other solutions.

What other advice do I have?

Unfortunately, the ASA 5500 is EoS and EoL, and I hope that Cisco’s NGF 5500-X series will be a worthy successor. This does not mean that Cisco will stop software support and will continue to release new software versions with new and improved features for the ASA 5500 series.

As with any other product, the main things for a successful implementation are to decide what you want to achieve, and what your main goal is, and then, you need good planning, not only for your current needs, but you also need to keep in mind further grow and needs. Good planning is, at least, 80% of successful implementation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user240063 - PeerSpot reviewer
Network Security Engineer at a manufacturing company with 10,001+ employees
Real User
It is very scalable, but they need to improve the pricing.

What is most valuable?

It has very advanced security features including FirePOWER threat management, which is the most valuable, but also URL filtering, FireSIGHT, and advanced malware protection.

What needs improvement?

The cost of this product should be reconsidered.

For how long have I used the solution?

I've used it for almost a year.

What was my experience with deployment of the solution?

So far, I have found this model very smooth.

What do I think about the stability of the solution?

We had a slight issue with IPS, as the signature update was, sometimes, getting stuck.

What do I think about the scalability of the solution?

I believe this product is very scalable with our current needs and requirements.

Which solution did I use previously and why did I switch?

Yes, I used a normal model of Cisco ASA and found it a  very successful experience. Therefore we have it to a more advanced ASA box for improved, and more advanced, security management.

How was the initial setup?

Cisco implementations are always very straightforward.

Which other solutions did I evaluate?

Evaluation is mandatory in IT, and we have found this device has better features and reliability when compared to other products.

What other advice do I have?

I would suggest implementing this product ascand has advanced security features.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are platinum partners
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Updated: June 2025
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