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Raphael Mwangi - PeerSpot reviewer
Chief Executive Officer at Smoothtel & Data Solutions Ltd
Reseller
Top 10
Oct 23, 2025
Has consistently supported audiovisual needs and continues to deliver strong networking performance
Pros and Cons
  • "RealPresence works effectively."
  • "We find that Cisco has been left behind by the other vendors. The other vendors have adopted new technology, and we find Cisco lagging behind."

What is our primary use case?

The product from Poly that we are currently working with mainly is video conferencing and headsets. We sell their hardware to facilitate meetings, such as the X72.

What is most valuable?

The product that we are mainly working with intensely is AV, audio visual, and that is where the Poly headsets and Poly presence solutions come in.

What needs improvement?

We find that Cisco has been left behind by the other vendors. The other vendors have adopted new technology, and we find Cisco lagging behind.

Which other solutions did I evaluate?

We are still selling Cisco networking, mostly networking products.

Buyer's Guide
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What other advice do I have?

We still work with Poly, which is now called Poly rather than Polycom.

We used to sell X70, but we have stopped.

Today, we have sold an X72 with a TC10.

RealPresence works effectively.

I rate this solution a 9 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Cisco Nexus 9000 Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Cisco Nexus 9000 Series Report and get advice and tips from experienced pros sharing their opinions.