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Cisco Enterprise Routers Room for Improvement

SB
Principal Engineer IoT Network Architecture at Vodafone Idea Limited

Over time things have changed where Cisco has not invested in improving the orchestration and simplifying it for people who do not want to get into the details. Cisco has not gone into that focus. Technologies such as MPLS and VPN, have become very difficult to use for many service providers. This is where you have the admission of software-defined networks which brought in a lot of simplicity when it comes to routing and functionality.

What Cisco Routers needs to do to improve is what they have already done with the SD-WAN solution. It is a very, elegant solution, but even though it is a pretty comprehensive solution, one of the problems with the Cisco solution is many customers do not use all the features. They must have a category of customer premises equipment, specifically for the managed service providers and enterprise networks that can be much more cost-effective from an IT perspective. The configuration can be simplified at the GUI level. It should be easier because any telecommunication provider only has an enterprise network nowadays. 

When I am running an SD-WAN as an enterprise, I have features that are capable of finding an alternate path when there is latency. I have yet to find a solution to integrate them. For example, if I am a managed services provider for an SD-WAN customer, how do I make sure that this feature is automatically taken care of by the service provider side by monitoring its own option. This managing from the service provider side in the SD-WAN solution does not exist, it is all only static provisioning right now. When you are doing the original provisioning it happens, but dynamically when the network changes due to quirks in the network, how does it actually handle it. If there was this kind of features it would help Cisco to become the best in the process. You need to have a more solution-specific understanding.

The parts management teams have to come up with features that will benefit the service provider and the enterprises if they want to be the best.

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AB
Head Of Information Technology at Zambia National Building Society

It only breaks if you're not using an up-to-date version of the iOS or are not doing upgrades. Also you are not refreshing your hardware. With Cisco, when you buy it, you know that for about five to ten years, you will not have issues. These assets, you refresh them and every five to ten years, you should be getting new equipment that is supported.

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DM
Sr. Network Engineer at a tech vendor with 11-50 employees

We don't really see any places where Cisco is lacking. They are quite reliable.

A specific client may have specific needs. There may be features they need that Cisco may not have. Each organization is unique in that sense.

It would be nice if Cisco had the capability for packet capture.

Depending on the customer, the initial setup could be complex.

Technical support could be slightly more responsive.

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Buyer's Guide
Cisco Enterprise Routers
August 2022
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
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Malith Chandrasekara - PeerSpot reviewer
Head of Enterprise Business at VSIS

There are no new features required. Cisco has a huge amount of configurations and features built in, however, we use less than 10% of those features. The 4000 series that I am using does not have routing and cloud connectivity, but it is my understanding that this is now included in the 8000 series.

Cisco has acquired other companies, and due to this, there are many API-based integrations. There should be one platform that will enable a smooth integration. For example, Cisco acquired ThousandEyes, AppDynamics and Viptela. These are ideal solutions for big companies in terms of WAN connectivity. Cisco needs to ensure that there is a smooth integration mechanism in order to ease this process or point of integration.

Cisco should also ensure it remains on par with the world technology roadmap as it has been to this point.

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GA
Deputy Director at a sports company with 201-500 employees

It's not really about how Cisco can be improved, but the utilities around it. For example, Fortinet has a good firewall and useful auditing tools with it. It also allows establishing centralize infrastructure, just by installing a Fortinet client software, VPN software, at the client end. However, we know that Cisco is also providing such a product in the name of AnyConnect. It is a concern over the cost aspect because of the budget we have available, Fortinet is much cheaper than the Cisco product, including the functionalities it provides. Cisco routers are an expensive product. Regarding Cisco usage in the future, it depends upon the increase in the immigration checkpoints. If our government decided to open 10 more immigration checkpoints, and other sites related to those, it would require more procuring of hardware, including the number of routers to support this. 


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Debendra Chaudhary - PeerSpot reviewer
Network Administrator at OM Networks Pvt Ltd

I want to get some advanced features. I want to use advanced features such as SD-WAN or Viptela and vManage or vBond. However, these are not available in Nepal just yet. The supports could be better in Nepal. 

The automation capabilities need improvement. Right now, everything is too manual. We'd like to really see much more automation availability.

The scalability could be better.

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Handell Watson - PeerSpot reviewer
CEO at Watronix Information Technology Ltd

The security could improve for Cisco Enterprise Routers. I understand there's a security appliance that is separate, but in terms of the router, there can be improvements made to prevent unwanted users from accessing the router or trying to manipulate the traffic that is passing through it.

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KS
IT Consultant at a marketing services firm with 11-50 employees

I haven't really delved deeply into the configuration, so from the router's point of view, I can't provide much of an opinion. From the switches perspective, I feel there isn't much that can be done because again, I have delved into the configuration. 

When we set up a LAN and we use Cisco, it makes life easy. If instead, we buy it from the distributor, it comes provisioned with the licenses. We just plug it in, and the network goes up, except when we need to do a VLAN.

The only other thing we struggled with from time to time is when we were configuring access points through a controller. The challenge we had was because our client used a firewall and they used a proxy, which gave us many challenges in relation to the configuration. But other than that, it went well.

The price should be reduced.

Our clients are mainly government and they want to implement CCAT6A and they come up with extremely stringent conditions. It made it difficult for us to even bid because they want gold certified partners. It became a bit tricky for us to submit the bids.

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MN
Owner at it logic

With Cisco Linksys, we need better pricing. Cisco is an expensive product, much more so that other products, such as those by HP.

The Cisco Switches and Routers price should be reduced.

We need better pricing and support.

For Cisco Routers, we need better pricing, better implementation, and support.

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Edgar Eduardo Ramirez Orjuela - PeerSpot reviewer
Electronic Engineer at SkyNet Colombia

It can be very expensive, sometimes, to do the jump to the next router for your needs. It will be great if you can buy a variable router and then upgrade or enable features as you grow. Otherwise, it can become very expensive to have robust equipment.

In the next release, I would like to see more free SD-WAN features and vertical solutions.

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FV
Network telecommunications administrator at Comtel Technologies

Sometimes, it can take a while to get used to a new version or additions which are made and this involves us going to the note and doing a lot of reading. There are many changes of which we are not aware. The technology should be addressed, the new protocols that are incorporated in a new version. A new way for registering the equipment might be needed. It can be hard for us to deploy a new version, as we lack the knowledge for its use. 

The installation process should be simplified, since it is quite complex in a new version.

There are simply too many changes taking place. While we are still in the process of learning how to use a new version, another is sent. 

French language capabilities should be added. It is hard for us to adequately express ourselves in English. 

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GS
Information Security and Compliance Manager at RSwitch

Cisco Enterprise Routers could improve by making their solution more user-friendly. Currently, users need to have extensive knowledge of networking to use them because there is only a command-line interface for the configuration. They should add a graphical interface to allow junior users guidance and more flexibility when doing the configuration.

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JG
Field service manager at reduno.com

The initial setup can be a little bit difficult. They should try to make it easier to set up for new users.

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KumarSain - PeerSpot reviewer
Senior Network Security Engineer at Rackspace Technology

Some of the features could be more secure. For example, firewall features could have better security. There are some routers that come with this feature. It can be implemented with ACL, but there is only one destination source with IP based filtering.

If it is possible then it would be content-based. It is available in the new routers. If we were to purchase the new Data Centre Series router, it would include this feature.

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MR
Senior Solution Architect at a tech services company with 51-200 employees

If Cisco can give you one license and allow you to use all the features, that would be the best thing. We are using it only as a voice gateway, and there are other options available, but we need to procure licenses to use those options. We can use it as a security device, or we can use it for connecting the LAN side, but for that, we need all those licenses. They can provide one license and allow you to use all the features. This is my recommendation for Cisco.

It is quite costly. It would be great if they can reduce its price.

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Riasat Ali - PeerSpot reviewer
Group Head of IT at a maritime company with 501-1,000 employees

Prices could be better.

I would like to see better reporting and also integration with other products.

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SameerBali - PeerSpot reviewer
Network Architect at Syriatel Mobile Telecom

The price could be lowered.

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KR
SW Engineer at a healthcare company with 51-200 employees

I would like it if Cisco Routers had a longer lifecycle. That's what we need. We don't want to renew or implement a new model. One model should be available for at least five years. This seems impossible nowadays.

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PI
System Engineer at a manufacturing company with 10,001+ employees

The solution could be more stable and secure. 

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AO
Projects Manager at a tech services company with 11-50 employees

Performance is one area that could be improved. The stability of the devices is great, but performance-wise we find that upgrading the memory or changing the device entirely is sometimes necessary. 

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MR
Network Security Engineer at a tech services company with 201-500 employees

The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive. 

In the next release, it would be helpful if they put some features like antivirus inside the router.

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Ali Liaqat - PeerSpot reviewer
Executive at FFC

It would be better if Cisco Enterprise Routers were more secure.

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Sumanth Myneni - PeerSpot reviewer
Architect at PepsiCo

The overall price of Cisco Enterprise Routers should be reduced, it is expensive.

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Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant&Trainer(CCIE#29761, CCSI#31865) at IT Expert

Cisco Enterprise Router's price could improve, they are expensive.

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GG
Network Consultant at a comms service provider with 10,001+ employees

The solution could improve by having multiple features inclusive of the router, such as a free firewall and VPN. Additionally, it should be a generic box that can act as a router, firewall, and switch.

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Khairul  Bashar - PeerSpot reviewer
Manager at Beximco

The DNS system, which is very important, has not yet been implemented. All new Cisco switches are Power over Ethernet (PoE) switches that are DNL supported.

The price could be improved.

In Bangladesh, we do not have any expert-level support. We are having many issues implementing the DNS system.

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Alkesh Sharma - PeerSpot reviewer
System Engineer at Rythmos Ind Pvt Ltd.

They take too much time to reboot or restart. Whenever we hard reset them, they take time. Cisco should resolve this issue.

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Rajkumar Gottiparthi - PeerSpot reviewer
Vice President at Vodafone Idea Ltd.

While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems.

The improvements will improve our company management and our system compatibility.

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FH
Assistant PSSE Manager at a tech services company with 201-500 employees

I would like to see support for software-defined networking.

The routers could be more secure.

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JH
Chief Information and Communication Technology at a government with 10,001+ employees

Compared to equipment by other vendors, such as Check Point, the physical size of the units is bigger. A smaller footprint would be an improvement. 

We sometimes experience delays when a router is processing that requires us to reboot it.

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IV
Senior Network Engineer at a computer software company with 5,001-10,000 employees

Cisco has a lot of problems with the graphical interfaces used for management. 

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RK
ATM Systems Expert at a aerospace/defense firm with 5,001-10,000 employees

While scalability is available, it must be paid for. The licensing and price could be improved as the equipment purchased may come with very basic commands that require the consumer to pay for a more expensive license for a greater array of functions. The licensing policy can sometimes be very complicated. 

All other aspects of the solution are fine, as in the past it was only possible to use certain commands to configure the solution, but now there is also the option of using a graphical interface. 

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ER
Network Engineer at WEAVE

It would be better if Cisco had a User Interface (UI) that we could configure from a web browser. Right now, we only have a Graphical User Interface (GUI). I would like to see a new UI with a dashboard for configuration in the next release.

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Igor Pigariev - PeerSpot reviewer
Cyber Security Consultant at Ukroboronprom

I think that it would be better if they can create menus and instructions in the Ukrainian language.

The dashboards and control system are in need of improvement.

I would like to have functionality added for cybersecurity.

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Muhammed Eslami - PeerSpot reviewer
Solution Architect at a tech services company with 11-50 employees

These routers are not easy to use for non-professional users, so simplification is something that would improve this product. Having a well-designed graphical user interface would make this product easier to use.

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NS
Network Engineer at IRPC PCL

I would like to see more boundaries and better performance.

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AS
General Manager at a energy/utilities company with 10,001+ employees

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

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WW
DevOps System Engineer at Monash University

The price could be better. 

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Dhanushka Chaitanya - PeerSpot reviewer
Assistant Manager -Enterprise Networking Solutions at VSIS

Cisco could improve by reducing the delays in receiving physical devices.

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Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC

Cisco could provide more information about their routers to allow customers a better understanding of their solutions. 

Cisco Enterprise Routers could improve by having some more advanced features.

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AA
IT Support Team Leader at a tech services company with 201-500 employees

I would like the routers to have the same support and duration of support as the switches.

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JULIO DURAN - PeerSpot reviewer
Consultor en Redes y Seguridad at a computer software company with 5,001-10,000 employees

It would be good if Cisco Enterprise Routers could improve their integration with other vendors. For example the AGLP protocol is supported by Cisco and not by any other vendors.

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LS
Senior System Engineer at a tech services company with 11-50 employees

The solution is not easy to manage for people that do not have the experience.

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RA
Network Administrator

An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

The solution could be priced better because sometimes it is expensive.

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MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at Tata Communications Transformation Services

There have been multiple issues when updating iOS to Cisco routers. 

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Kuldeep_Singh - PeerSpot reviewer
District Manager at RailTel Corporation of India Ltd

The solution could be more secure.

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IL
Senior Consultant at a tech services company with 51-200 employees

An area for improvement would be the power supply unit. This product also tends to have a short life cycle, which could be better.

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Buyer's Guide
Cisco Enterprise Routers
August 2022
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,703 professionals have used our research since 2012.