What is our primary use case?
The primary use case for the Quantum Spark Security Appliance 1570 in our organization is unified threat management, firewall protection, intrusion prevention, anti-virus, and anti-malware defenses to secure our network against external threats. We use its remote access solution, to secure remote access through VPN capabilities and mobile device support, ensuring our employees can connect safely from anywhere. Additionally, the appliance features content filtering, application control, and bandwidth management to optimize network performance and enforce usage policies.
How has it helped my organization?
It enhanced our organization's security posture compared to our previous solution. It offers superior protection with advanced threat management capabilities, including robust firewall defenses, intrusion prevention, and real-time anti-virus and anti-malware protection.
This has markedly reduced our vulnerability to cyber threats. Additionally, the appliance's content filtering and application control features have enabled us to manage bandwidth more efficiently, prioritizing critical business applications and preventing unnecessary traffic. This optimization has not only improved network performance but also reduced operational costs by eliminating bandwidth wastage.
What is most valuable?
The WatchTower feature is particularly valuable, providing real-time monitoring of incidents, which enhances our ability to promptly address and mitigate security threats, ultimately leading to reduced overheads and improved overall efficiency.
The WatchTower app is accessible from mobile devices, providing administrators with the flexibility to monitor and manage security on the go. This mobility ensures that security management is not confined to the office, allowing for rapid response even when off-site.
What needs improvement?
They should improve integration with third-party security tools and software for a more unified security ecosystem.
They should enhance compatibility with various network environments and cloud platforms can be valuable. Offer more comprehensive support options, including extended hours and more accessible resources.
They should provide more extensive training materials and documentation to help users maximize the appliance's capabilities. Integrate user awareness and training modules within the appliance to educate employees on security best practices.
For how long have I used the solution?
We have been using it for more than two years.
What do I think about the stability of the solution?
Stability is exceptionally positive. Since its implementation, the appliance has demonstrated remarkable reliability and uptime, consistently maintaining our network's security without disruptions
What do I think about the scalability of the solution?
It provides a robust and scalable solution that meets both our current requirements and future growth plans.
How are customer service and support?
Customer service is overall good, but we would like it to be more enchnaced.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used a different security solution but we switched it because of a phishing attack. Though we had a solution, it had not done its job perfectly.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
We implemented it through a vendor. I would rate it an eight out of ten.
What was our ROI?
It helped us reduce operational costs associated with network security. By optimizing bandwidth management, preventing security breaches, and streamlining administration tasks, we've minimized wastage and improved resource utilization.
What's my experience with pricing, setup cost, and licensing?
Setup cost is not much, hence pricing and licensing need to be considered. If pricing gets lower that would be great.
Which other solutions did I evaluate?
We previously used a different security solution but switched to the Quantum Spark Security Appliance 1570 due to several issues with the old system. Our previous solution lacked advanced threat management features like real-time anti-virus and anti-malware protection, and had ineffective bandwidth management leading to network performance bottlenecks.
What other advice do I have?
This is a best solution for us so far and we recommend this to anyone.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.