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Sr. Security Network Engineer at Children's Cancer Hospital - Egypt 57357
Real User
A Stable Access Point Solution with Smart Rate Ports
Pros and Cons
  • "The most valuable feature is the Aruba Smart Rate Port."
  • "The templates to automate our switches need improvement."

What is our primary use case?

We use four Aruba Switches, in one stack, for 802.1X.

We use Aruba Switches mainly as access points.

What is most valuable?

The most valuable feature is the Aruba Smart Rate Port.

What needs improvement?

The templates to automate our switches need improvement.

We apply a template using Bison or ANSI C to automate our tasks daily.

We are using Bison and ANSI C programming language to automate our work for shutting down ports, and if the support has locked our shutdown with port security.

Cisco has Nexus Switches for the Data Center solutions. These switches are very powerful. In my research, I haven't found anything that is comparable.

In the next release or the near future, I would like similar Data Cente switches included.

For how long have I used the solution?

I have been using this solution for one year.
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What do I think about the stability of the solution?

Aruba Switches are very stable when you are using the full solution. 

Aruba Switches are still in the testing phase.

What do I think about the scalability of the solution?

We haven't tested the scalability for this solution yet, but there is another building that we are expanding to and we expect it to scale there.

We have approximately one thousand users.

How are customer service and support?

We have not had any issues with this solution so we have not opened any tickets with technical support.

Which solution did I use previously and why did I switch?

We were using other switches by Aruba prior to these. We stayed with Aruba to maintain compatibility.

How was the initial setup?

The initial setup of this solution is very simple.

What about the implementation team?

When we implemented the solution, we called a vendor to support us.

We have an in house assistant who configured the solution, but we had a vendor here to support us if we needed it.

We configured all of our switches to gain the experience.

Which other solutions did I evaluate?

I have also used Cisco switches and they are harder to set up.

What other advice do I have?

I received training on this solution from HP, here in Egypt.

I strongly recommend Aruba Switches with Aruba products for compatibility. If you use Cisco or other solutions, it may cause some issues with the stability of the environment.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1033941 - PeerSpot reviewer
CTO at a healthcare company with 10,001+ employees
Real User
Integrates well with ClearPass, is stable and has excellent technical support
Pros and Cons
  • "The solution's stability is really great. We found it very solid."
  • "The written documentation, all the available documentation, is often a little bit hard to find. The solution lacks documentation, especially on recent features. We have access directly to Aruba, Germany, so they are always helpful, but if you start, for instance, with something a little bit more complex like zero-touch provisioning, that would require a more comprehensive written piece."

What is our primary use case?

We primarily use the solution for extra switches on campuses and consecutive exchange of existing access switches. 

How has it helped my organization?

The zero-touch provisioning made it possible for electricians to install and wire the switches that allows for the continuation with the zero touch provisioning mechanism afterward. It has really helped us to save our manpower within the network support group.

What is most valuable?

The solution's most valuable aspect is that it integrates with ClearPass, which allows us to use the same management for wireless LAN and wired LAN. 

What needs improvement?

The written documentation, all the available documentation, is often a little bit hard to find. The solution lacks documentation of recent features. We have access directly to Aruba, Germany, so they are always helpful, but if you start, for instance, with something a little bit more complex like zero-touch provisioning, that would require a more comprehensive written piece. 

The available REST API is invaluable for elegant integration with the core and distribution network.  

There are some new multicast features coming up, but they are just in the process of preparation by IEEE, and I would like to see them as soon as possible.

For how long have I used the solution?

I've been using the solution for a few months.

What do I think about the stability of the solution?

The solution's stability is really great. We found it very solid. 

What do I think about the scalability of the solution?

The scalability of the solution is good. With the management of ClearPass, it's great. We've been using the feature of building stacks with it, and its really, really easy to handle a large scale environment.

How are customer service and technical support?

Technical support has been great. Together with the consultant, we set up a regular phone call with Aruba to discuss the issues surrounding setting up the whole system. They always came up with quick solutions, called us back and they've been really, really helpful overall.

Which solution did I use previously and why did I switch?

We previously used Brocade. The switches portion of the organization was bought by Extreme Networks. The company broke down, which is why we had to switch. The hardware of Brocade was brilliant, but at some point, the development and the stability of firmware lacked, since developers may have moved on before the company broke down.

How was the initial setup?

The setup is mostly straightforward. Deployment, together with the WiFi, took about a month. We had three people on our side assisting with the implementation and have three people currently handling maintenance.

What about the implementation team?

We did the initial set up with the help of a service provider of Aruba. We wrote templates and did the first template with the service provider, who was experienced and was really helpful.

With their assistance, the experience was optimal. We had been really late with our decision to purchase Aruba and we, with the help of the consultants, have since been able to bring up the whole system in time so that the existing schedule for opening the hospital was never endangered. 

What's my experience with pricing, setup cost, and licensing?

We just had all the licenses for five years included in the bidding process. Since the competitive nature of the resulting contract, our actual costs might not reflect the standard market prices. Due to the visibilityof our project, Aruba has been generous with the included amount of licenses, which will serve us for years to come.

Which other solutions did I evaluate?

As a public hospital we are obliged to implement a public bidding process. We had been in discussions with many companies, including, for example, Cisco. 

In the end, it came down to financial issues. Once you have your requirements fixed, every Vendor has the chance to give you a proper offer through ist sales channel. With all the requirements, including for example common management of wired and wireless access, WLAN integrated Bluetooth capabilities  Cisco failed to meet the offer of Aruba.

What other advice do I have?

We've been implementing, with the help of Aruba, with zero-touch provisioning in a newly opened hospital. Roughly 450 switches have been put into operation using zero-touch provisioning (ZTP). It was challenging;  even Aruba probably hadn't done such a large scale project before using ZTP.

In terms of advice, I'd say if you are entering the next stage of switch hardware, of network hardware, just have a look at Aruba. It's really, really helpful having an open API to use Python or other script languages to modify configurations and to automate exchange of state changes with neighbouring structures.

We try to keep as close as possible to standards. There are some areas where standards aren't available, for instance stacking of network Access switches, whre no vendor-independent standards is existing yet. So look at the whole package including the switch hardware, the licenses, the license for management and bear in mind the transceivers. 

When using Aruba switches, stick with the automation tools, don't let yourself be seduced into going back to manual configuration.

I'd rate the solution nine out of ten. They would be perfect, but there's a noise once they are on under heavy load in a warm environment. It might be the case that they are not usable for installations where the loudness damping between the installation room and office is not sufficient.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Network Specialist at Al Ghurair Investments
Real User
Top 20
Centralized Management that need improvements in the Visibility and Control
Pros and Cons
  • "There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly."
  • "I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface."

What is our primary use case?

The primary use case of this solution is for Network connection and centralized monitoring and troubleshooting.

What is most valuable?

The switching configuration is very simple and not as complicated as Cisco. It's easy to do and the deployment is very quick.

When it comes to RMA, the replacement of Aruba parts is very good, and they are very prompt.

There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly. As an example, if I call in the morning, by tomorrow I will receive a box with the replacement.

What needs improvement?

Visibility and controls need to be improved. When I compare the Aruba switch with Meraki, Meraki has more visibility and more controls.

HPE Aruba has not done any development and research on the SD LAN. They may have another solution for the SD LAN.

Aruba should have SD LAN features to provide more visibility on the network and to be able to control things like the traffic shifting or for voice or data. Currently, Aruba does not have this capability.

It may be there, but it's tedious.

In the next release or the very near future, I think that it is very important to simplify the dashboard and features similar to Meraki. Meraki has a good dashboard and the way they are presenting the information is very useful.

I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface. Other solutions also have better control and visibility.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is quite stable. To date, we have not had any complaints.

We have our HP IMC (Intelligence Management Center), which is a centralized management control center where I can monitor all of the switches. I can monitor the health of the network appliances, and the CPUs main process. Everything.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

We have not had to contact technical support. We handle the issues with our in-house resources.

Which solution did I use previously and why did I switch?

I have experience with Cisco Meraki switches.

How was the initial setup?

The initial setup is very easy.

The implementation and configuration are not that difficult.

If you have ten to fifteen switches it can take a day. You have to stack it, then put them all together, complete the configuration, the hardening, and the testing, that is a complete full day, eight hours.

What other advice do I have?

I would recommend this product.

I would rate this product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Systems and support engineer at Lan to Wan
Real User
Top 5
Great monitoring and notification capabilities with useful reliability
Pros and Cons
  • "It can scale well."
  • "We've had issues with availability."

What is our primary use case?

We primarily use the solution for networking. 

What is most valuable?

The cloud management is very good. 

Overall, it's a good solution. It is pretty robust.

The monitoring and notifications on offer are very helpful.

It can scale well.

It's stable. 

What needs improvement?

We've had issues with availability. We cannot source switches right now. They are hard to get. 

There are no missing features. 

The pricing could be lowered. 

Technical support could be improved in terms of dealing with time changes. 

For how long have I used the solution?

I've been using the solution for three years. I've used it for a while now. 

What do I think about the stability of the solution?

The solution has been very stable. I'd rate it ten out of ten. It doesn't crash or freeze. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

The solution has been scaleable. I'd rate it ten out of ten.

How are customer service and support?

Technical support is helpful or responsive. However, they could always improve their services. The time difference when dealing with support can cause answers get delayed. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use HP switches. However, we have the same issue in that we are having trouble with availability.

We wanted to move to Aruba based on the simplicity of integration. We can manage all access points with the same interface using Aruba. The monitoring and notifications are also good. 

How was the initial setup?

There only needs to be one engineer involved in the deployment and maintenance. 

What was our ROI?

We have seen an ROI in terms of stability and the simplicity of monitoring and management. 

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. It's gone up in price. For 24 ports, we are looking at a cost of $600 annually. I'd rate the affordability of the solution seven out of ten.

What other advice do I have?

I'd recommend the solution to others. 

I would rate it ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2106399 - PeerSpot reviewer
Network Engineer at a insurance company with 11-50 employees
Real User
Licensing costs are competitive and the solution is very stable
Pros and Cons
  • "Licensing costs are competitive with other solutions on the market."
  • "Aruba's switches are older so I'd like to see more upgrades. The newer ones may have that built-in. The product could be more user-friendly."

What is our primary use case?

We're a government entity and use Switches for LAN and for pushing up to a router or a firewall. From an infrastructure perspective, we're a medium-sized organization but only have 100 employees. We are customers of Aruba and I'm a network engineer.

What is most valuable?

Black time warranty is a valuable feature.

What needs improvement?

Aruba's switches are older so I'd like to see more upgrades. The newer ones may have that built-in. The product could be more user-friendly. 

For how long have I used the solution?

I've been using this solution for 12 years. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We scaled up easily and added a couple of blades to it.

How are customer service and support?

I haven't used the tech support with HP but they were helpful when it came to replacing switches.

How was the initial setup?

The initial setup was pretty straightforward; I did everything through the CLI and I'd had previous experience with the process. Aside from the firmware, there's almost no maintenance required. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are competitive with other solutions on the market. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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CEO at Radax Software Solutions
Real User
Excellent technical support, enjoy the working environment, and reasonable budget pricing
Pros and Cons
  • "I find the most valuable feature is it is part of the Aruba family."
  • "I would like to see easier learning and configuration from previous switch deployments."

What is most valuable?

I find the most valuable feature is it is part of the Aruba family.

What needs improvement?

I would like to see easier learning and configuration from previous switch deployments.

For how long have I used the solution?

I have been using Aruba Switches for the past two years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We do see scalability.

How are customer service and support?

Technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We have used a consultant team and it has taken two years to deploy because of the size of the project.

What's my experience with pricing, setup cost, and licensing?

We pay for the clear pass and the controller.

What other advice do I have?

I would rate Aruba Switches an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant at IT Expert
Real User
Top 5
Secure, helpful support, and quick installation
Pros and Cons
  • "The most valuable feature of Aruba Switches is security."
  • "Aruba Switches' price could improve, if they were less expensive it would be beneficial."

What is our primary use case?

Aruba Switches can be used for enterprise networks and local networks.

What is most valuable?

The most valuable feature of Aruba Switches is security.

What needs improvement?

Aruba Switches' price could improve, if they were less expensive it would be beneficial.

For how long have I used the solution?

I have been using Aruba Switches for approximately five years.

What do I think about the stability of the solution?

Aruba Switches are stable.

How are customer service and support?

The support for Aruba Switches is very good. They helped us with any problems we had.

How was the initial setup?

The initial setup of Aruba Switches is easy and only took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is a license required if you want to use wireless controls for micro-segmentation. However, for Aruba Switches there is no license required. 

The price of the solution is good and they provide discounts depending on the projects. The price could still be reduced.

What other advice do I have?

I recommend this solution to others.

I rate Aruba Switches an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chandana Weerasinghe - PeerSpot reviewer
Director / General Manager - Infrastructure Software and Networking at DMS Electronics (Pvt) Ltd
Real User
Cost-effective with quick turnaround on delivery
Pros and Cons
  • "a value-for-money product and comparatively a very reasonable price compared to competitors like SAP or IBM."
  • "The migration from older to newer products could be improved."

What needs improvement?

The migration from older to newer products could be improved.

For how long have I used the solution?

I've been using Aruba Switches for ten years.

What do I think about the stability of the solution?

Aruba Switches are quite stable.

What do I think about the scalability of the solution?

Aruba Switches are scalable.

How are customer service and support?

Aruba's technical support is good.

How was the initial setup?

The initial setup was quite straightforward.

What's my experience with pricing, setup cost, and licensing?

Aruba Switches are quite cost-effective.

What other advice do I have?

Aruba has an advantage over their competitors because they specialize in delivery, which means they don't have the long delivery times that Cisco and others quote. I'd rate Aruba Switches eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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