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Ayman Said - PeerSpot reviewer
Infrastructure System's Manager at ICAPP (Americana Group)
Real User
Top 5Leaderboard
Reliable, easy to set up, and cost-effective
Pros and Cons
  • "It's a reliable product that you can depend on."
  • "We don't have visibility in Aruba Switches and we are thinking of switching to Fortiswitch because it has visibility."

What is our primary use case?

The primary use case of this solution is as the edge and the core switches for our company network.

We are working on an ERP system, domain controller, warehouse management, Salesforce automation, and many other applications.

What is most valuable?

It's a reliable product that you can depend on. 

You can use it for a long time without any issues.

What needs improvement?

Visibility needs improvement. We don't have visibility in Aruba Switches and we are thinking of switching to FortiSwitch because it has visibility. 

Currently, we have visibility and compatibility with the firewall. Through the firewall, we can see the entire network.

They are not very active with this solution. There is no followup with the vendors and resellers, they do not contact us to inform us of new technologies as they do with Cisco and Fortinet. Other vendors are more active in the community.

In the next release, I would like to see visibility included, as well as better integration with other platforms. 

For how long have I used the solution?

I have been working wit Aruba Switches for approximately 11 years.

We are working with the 251 and 190 series.

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What do I think about the stability of the solution?

Aruba switches are stable, but we have a few that are hanging.

What do I think about the scalability of the solution?

Aruba Switches are scalable.

We have more than 1,000 users in our company. We have 15 administrators and four people to maintain the network. 

How are customer service and support?

Technical support is moderate, not excellent. We have been waiting for more than two months for our switches that are hanging to be replaced.

Maintenance and after-sales service are not good.

Which solution did I use previously and why did I switch?

We started with Aruba a long time ago when they were originally 3Com Switches.

How was the initial setup?

The initial setup is straightforward, not complex.

Cisco is more complex than Aruba is.

What about the implementation team?

We have many resellers and system integrators in our country, including Cisco and Fortinet.

What's my experience with pricing, setup cost, and licensing?

There are no licenses, you just purchase the switch. 

Comparing with Cisco, and some other solutions, it's a cheap product.

Which other solutions did I evaluate?

We are considering migrating from Aruba to possibly Cisco, or to Fortinet FortiSwitch.

We are comparing and conducting studies in order to move forward.

What other advice do I have?

We have experience working in networking products, high-security products like firewalls, switches, and all data center products.

We would happy to use Aruba Switches in the future if there are new technologies that meet our requirements, and our needs regarding visibility. Having visibility in the entire network and to see all of the parts of the network is something that is important to us.

In general, I recommend Aruba Switches.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
George Ferns - PeerSpot reviewer
George FernsSolution Architect - Networking and IoT at a wholesaler/distributor with 10,001+ employees
Reseller

Visibility is not an issue on Aruba switches. Aruba do end to end cloud based management with Aruba Central that has detailed visibility into wifi, switches and sdwan gateways...The 1900 and 2510 switches are very very old switches and have been EoL for many years..

System Engineer at Neogenesis technical solutions
MSP
Easy to scale and setup
Pros and Cons
  • "Aruba's SameNet platform allows for a seamless transition from the data center to access switches, unlike Cisco, which has different operating systems for each."
  • "There is room for improvement in the customer service and support team."

What is our primary use case?

We use it mostly for data center switches such as the CX Series 6405 and 6300 as a distribution or TurboRock. We also use it for access switches like the 2000 and 6000 series.

What is most valuable?

Aruba's SameNet platform allows for a seamless transition from the data center to access switches, unlike Cisco, which has different operating systems for each. Additionally, Aruba offers zero licensing fees for Layer 3 features, and their solution is known for its stability.

What needs improvement?

There is room for improvement in the customer service and support team. 

For how long have I used the solution?

I have worked with Aruba Switches since 2013. But once I convert to the sales sections, I'm not using it anymore.

I have had a great experience with it. I'm currently working with a partner platinum partner with Aruba.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

How are customer service and support?

I've had experience with Aruba technical support. In some cases, we have opened robust support tickets for critical customers, and the first layer of engineers took a long time to solve the issue. They didn't know how to proceed, so we had to escalate, which also took time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I like Aruba switches. There's no specific reason for the switch, but I prefer the configurations on Aruba switches over HPE.

How was the initial setup?

It's very easy, not complex at all. Moreover, it offers seamless integration. It has good third-party integration. It's very good in this case. It is easy to customize. For example, with the CX series, we can use Python scripting and API.

What about the implementation team?

For the deployment process, I usually place the order and communicate with the vendor about the delivery time. Moreover, maintenance is not difficult. 

What's my experience with pricing, setup cost, and licensing?

It's not cheap or very expensive, but I think the price has increased recently.

What other advice do I have?

Mainly, customers need to consider whether they need switches for data centers or access networks. Also, they should consider the name ID. Overall, I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Operations Manager at Cybernaptics
Reseller
Good central cloud management capabilities, responsive support, and has a limited lifetime warranty
Pros and Cons
  • "The initial setup is quite easy."
  • "We have had problems with the cooling fans on these switches."

What is our primary use case?

We use these switches as part of our network infrastructure. Part of what we do is implement and manage networks for our clients.

Our clients are typically in the manufacturing sector, although we have some in warehouse process management, railway stations, and airports.

What is most valuable?

The most valuable feature is that we can manage everything centrally using Aruba Cloud Central. This allows us to check the network heartbeat, logs, alerts, finances, and more.

What needs improvement?

We have had problems with the cooling fans on these switches. They are sometimes erratic and this creates alerts. Otherwise, these devices work fine.

For how long have I used the solution?

We have been a partner with Aruba Switches and dealing with their products for approximately ten years.

What do I think about the stability of the solution?

These switches are stable.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and support?

The technical support staff is very good. We have a local repair center here in Mauritius and as soon as we request a ticket, we get a call from them.

We have a long business relationship with Aruba and we get VIP service.

Which solution did I use previously and why did I switch?

We were working with an older version of HPE Switches, and have since moved to Aruba. Currently, we have a mix of older version HPE, current version HPE, and Aruba Switches.

We also work with the Aruba Access Points. We completed a nice job in a huge warehouse, where we covered the entire warehouse with a minimum number of devices.

I also have experience with Cisco switches, which are similarly easy to set up.

How was the initial setup?

The initial setup is quite easy. The setup is somewhat similar to Cisco in this regard.

What about the implementation team?

With respect to the team required for implementation, deployment, and maintenance, I keep it to a minimum of five people because we have quite a lot of users. Our presence is needed in more than four locations, which is why we need a minimum of five engineers. We always have an additional one as a buffer.

What was our ROI?

The initial investment is quite large. However, the limited lifetime warranty that you get with Aruba is important. Over the years, if you experience an issue, as long as it falls within the scope of the limited warranty, you will get a replacement the next working day. This makes life easier.

What's my experience with pricing, setup cost, and licensing?

Our customers may want better pricing but we are a reseller and a partner, and the pricing that we get is good.

What other advice do I have?

My advice for anybody looking into implementing this product is to first go through the certification process. Get yourself certified and attend all of the webinars that Aruba provides. Also, stay in touch with the product and know it well.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Marcio Dalvi - PeerSpot reviewer
Solution Architect at ISH Tecnologia
Reseller
Easy configuration, fast technical support, with simple scalability
Pros and Cons
  • "The most valuable features are the access point, fire control for clients, majority control, platform control in SSIGF, WiFi networking, and area monitoring."
  • "I would like to see them integrate a monitoring solution."

What is our primary use case?

The primary use is for client access and corporate use.

What is most valuable?

The most valuable features are the access point, fire control for clients, majority control, platform control in SSIGF, WiFi networking, and area monitoring.

What needs improvement?

I would like to see them integrate a monitoring solution. In addition, continue to develop features for easy configuration.

For how long have I used the solution?

I have been using Aruba Switches for years.

What do I think about the stability of the solution?

Aruba Switches have good stability.

What do I think about the scalability of the solution?

Aruba Switches is scalable.

How are customer service and support?

I have found that technical support is easy and fast for troubleshooting.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was straightforward and the configuration was not hard.

What other advice do I have?

I would rate Aruba Switches a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamad Hasan - PeerSpot reviewer
Infrastructure Staff at pmbs
Real User
We are satisfied with these devices, and they are stable and scalable
Pros and Cons
  • "It is a very good device for our company. It is stable and very scalable."
  • "Aruba's website should be localized to support the Indonesian language. The content of their website and the help desk should be in the Indonesian language."

What is most valuable?

It is a very good device for our company. It is stable and very scalable.

I use Aruba for access points, and they are our top devices here. They are helpful for our wireless connection.

What needs improvement?

Aruba's website should be localized to support the Indonesian language. The content of their website and the help desk should be in the Indonesian language.

Its price can be improved. It is a little bit expensive.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

I have not directly contacted their support. I can directly get information from the web. If I have any questions, I ask them on the Aruba forum. 

What's my experience with pricing, setup cost, and licensing?

It is a little bit expensive. It can be cheaper.

What other advice do I have?

I would rate it a nine out of ten. Our employees and our customers enjoy it and are satisfied with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1798230 - PeerSpot reviewer
Network Systems Engineer at a financial services firm with 201-500 employees
Real User
Great support, intuitive CLI, and configurable through a Bluetooth connection
Pros and Cons
  • "There is a feature where you can use Bluetooth. You can set up a Bluetooth pairing connection and do the configuration through your phone."
  • "There is an issue with Border Gateway Protocol (BGP), but it is escaping me. We aren't using this feature yet, but it is something we are considering."

What is our primary use case?

We are using these switches for our office network and site-to-site connectivity.

What is most valuable?

Their technical support is great. I have used Cisco products, and as compared to Cisco, Aruba's command-line syntax is not as complex. The command-line interface of Aruba switches is quite intuitive. It also has a graphical user interface. With Cisco, using the graphical user interface for configuration can be complex, whereas Aruba simplifies it, and you can easily use the graphical user interface. The configuration is secured. Their graphical user interface is quite robust.

There is a feature where you can use Bluetooth. You can set up a Bluetooth pairing connection and do the configuration through your phone.

What needs improvement?

There is an issue with Border Gateway Protocol (BGP), but it is escaping me. We aren't using this feature yet, but it is something we are considering.

For how long have I used the solution?

It has been a little over a year.

What do I think about the stability of the solution?

It is very stable. One time, I had a VSF problem, but that was in the hardware, and they replaced it. We have so many devices, and that was the only one with which we had an issue.

How are customer service and support?

Their technical support is great.

What about the implementation team?

There are just two of us for its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, you get some good savings as compared to Cisco. 

What other advice do I have?

Aruba switches are pretty good. They are robust, and they do pretty much everything that Cisco is doing. 

I would rate these switches a nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer956109 - PeerSpot reviewer
System Administrator at a energy/utilities company with 51-200 employees
Real User
Reliable, reasonably priced, and easy to implement solution for network connectivity
Pros and Cons
  • "Scalable and reliable solution for your network connectivity needs, with a straightforward setup."
  • "This product could be improved with additional security features."

What is most valuable?

What's most valuable about this product is its basic bread-and-butter feature, e.g. network connectivity. We just needed something that's reliable, something that works, and we found those in Aruba Switches.

What needs improvement?

What I'd like to see in Aruba Switches in the next release would be more security features. 

For how long have I used the solution?

We've been using Aruba Switches for almost one year.

What do I think about the scalability of the solution?

My impression of Aruba Switches in terms of scalability is that it's a scalable product.

Which solution did I use previously and why did I switch?

We switched from Cisco to Aruba because of pricing. Cisco was a more expensive product, and we didn't see the value in paying additional for something that's very basic. There was nothing specifically in the Cisco product that we needed, which wasn't in Aruba Switches.

How was the initial setup?

The initial setup for Aruba Switches was easy, and it only took between 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

Pricing for this product is reasonable.

Which other solutions did I evaluate?

We evaluated Cisco Ethernet Switches.

What other advice do I have?

We have some Aruba Switches and access points, but I can't recall which version we're using.

I'm just an end user of this product, e.g. not a partner or reseller. 

Deployment of this product is on-premises, but the management of Aruba Switches is on public cloud. This product is installed and used on-premises.

This product is something that we set and forget, and we didn't have difficulties from the time we set these Aruba Switches up, to present. I can't think of any area for improvement.

We have 15 people using Aruba Switches in our company.

I don't have any advice for people who want to implement Aruba Switches. This product is reliable and easy to implement. There won't be a lot of difficulty with implementing it. It's a good product and has a straightforward implementation.

I'm rating Aruba Switches eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Team Lead at ElSewedy Education
Consultant
A trusted solution that's reliable and has a user-friendly GUI
Pros and Cons
  • "The Aruba care support and the lifetime warranty are very valuable aspects."
  • "The log viewer should be improved."

What is our primary use case?

We have more than 105 switches with different models including 2930, 5412, and 8300 with 3-tier topology.

How has it helped my organization?

The Aruba switching solution is stable. Its credibility is great and the GUI is user-friendly.

What is most valuable?

The Aruba care support and the lifetime warranty are very valuable aspects. 

What needs improvement?

The log viewer should be improved. All required features already exist.

For how long have I used the solution?

I've used the solution for about 2 years and 4 months and I am still using it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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