Manager ITS at RTA
Real User
Top 20
It's an affordable, high-quality product that has never failed us
Pros and Cons
  • "It's an excellent product. They're high-quality switches, and nothing has failed in the time that we've had them."
  • "Aruba's management suite has some room for improvement."

What is our primary use case?

We use a suite of core, edge, and top-of-rack switches, and all of them do their jobs. We don't have servers anymore, so the top-of-rack switches don't do much, but the core and edge switches are excellent.

What is most valuable?

It's an excellent product. They're high-quality switches, and nothing has failed in the time that we've had them. 

What needs improvement?

Aruba's management suite has some room for improvement.

For how long have I used the solution?

We've been using Aruba Switches for nearly two years. I'm the IT manager. I organize people to install and support solutions. I didn't do it myself, but I was responsible for procuring the switches. 

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What do I think about the stability of the solution?

Aruba switches are high-quality products. They're well made and never go wrong. They work 100 percent 365 days a year, 24 hours a day, nonstop, with no failures at all — not even a broken fan. What else could I want from a product? 

What do I think about the scalability of the solution?

Scalability is not really relevant to us because we only have 250 users. We used to have 250 users on four floors, so we had eight switches. We're on one floor in one building now, but we still use eight switches to spread the users out. 

How are customer service and support?

Nothing has ever failed, so I've never used their technical support.

How was the initial setup?

A vendor installed the switches for us, and it was straightforward. It didn't take long to install the first time, and it was done well the second time when we moved buildings. 

We have a managed service contract for maintenance. One vendor handles all of our network and desktop support, but I know they only have one network specialist. We had one person perform the installation, and one person provided the support.

What's my experience with pricing, setup cost, and licensing?

Aruba's switches are priced significantly better than Cisco's. They're well placed in the market.

What other advice do I have?

I rate Aruba Switches eight out of 10. I never give any solution a 10. I'm sure they could improve a little bit, but they've been flawless from our point of view. 

Aruba is significantly cheaper than Cisco, we've had no issues. Everything about them has been excellent for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joshy Varghese - PeerSpot reviewer
Managing Director at Evenor Info Solutions Pvt Ltd
Real User
Top 10
Easy to deploy, stable, and scalable
Pros and Cons
  • "The most valuable feature is the lifetime warranty."
  • "Aruba does not have local support in our region of Kerala."

What is our primary use case?

We use the solution for our network switches and access points.

What is most valuable?

The most valuable feature is the lifetime warranty.

The bandwidth is good.

The throughput is high.

What needs improvement?

Aruba does not have local support in our region of Kerala. The support is from Bangalore and support can be delayed.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco Switches and switched to Aruba because of the speed.

How was the initial setup?

The initial setup is straightforward. The deployment was easy to configure. I give the deployment a nine out of ten. The configuration can be completed within half an hour.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

I believe in the next year we will see a return on investment with Aruba Switches.

What's my experience with pricing, setup cost, and licensing?

Aruba Switches are less expensive than Cisco. 

What other advice do I have?

I give the solution a nine out of ten.

We have around 1,000 users.

We have two administrators for the solution.

I recommend Aruba Switches to others. The cost is lower, the performance is higher, and the solution has higher throughput.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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April 2024
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Marius Celliers - PeerSpot reviewer
Managing Director Technology at Quantum Design and Engineering
Real User
Top 20
Reliable and stable switch that is easy to use with a good interface and added warranty
Pros and Cons
  • "This solution is really easy to use. It is much easier to use than Cisco. It's got a nice web interface for stepping up and an added warranty."
  • "This solution could be improved if it offered long term support on a specific model or product."

What is our primary use case?

We use industrial switches called Moxa switches for our Edge devices and our Edge networks. For the backbone, we use Aruba switches because of the throughputs.It's much cheaper to put in an Aruba Switch than putting in a Moxa switch. We use it for CCTV cameras and we have about 150 to 200 cameras on the system. 

For each of our clients who use this switch, we assign one of our engineers for maintenance. Our service level agreements determine the type of support they receive and how many of our engineers are needed. One of our engineers handles about four or five clients.

What is most valuable?

This solution is really easy to use. It is much easier to use than Cisco. It's got a nice web interface for stepping up and an added warranty. We need this limited lifetime warranty on the switches because we also have service level agreements with our clients and I want to make sure we provide them with the best product.

What needs improvement?

This solution could be improved if it offered long term support on a specific model or product. What we find in the market is that companies bring out too many new models, and if you still have an older model on your project, you do not get support. 

In a future release, we would like to see MQTT protocols added as well as OPC. We have this functionality on other industrial switches and some of our clients like that feature. Using those two protocols, we can provide cloud based monitoring of their systems.

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the stability of the solution?

This is a stable solution. I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

This is a scalable solution but we have experienced challenges with availability of certain versions of the solution that allow it to be used at scale. 

I would rate it a five out of five for scalability. 

How are customer service and support?

I've dealt with them once or twice but most issues have been sorted out by our distributor. It it is a bigger query, I submit it to HP for resolution. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the initial setup a four out of five. We had some issues with high-level protocols that you use for redundancy. You have to set it up via a console, like MST and RSDP. If your network is not complex, it's very easy to set up.

We have two engineers or two technicians who usually complete the installation and this takes one week. 

What was our ROI?

I wouldn't say we have experienced ROI but I would say that we have saved money on our service level agreements. Because of the stability, we do not need to do any replacements.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Reffy Mahesya - PeerSpot reviewer
IT Infrastructure & Security at a university with 201-500 employees
Real User
Top 10
Great lifetime warranty; great config using when using the menu
Pros and Cons
  • "The most valuable Aruba switch feature is the lifetime warranty. It is a plus point in the budget."
  • "In my opinion, Aruba's new features, like the new firmware, need to be improved."

What is most valuable?

The most valuable Aruba switch feature is the lifetime warranty. It is a plus point in the budget. Aruba some switches have a menu, so we can configure them without CLI. In addition, configuring is easier when using the menu.

What needs improvement?

In my opinion, Aruba's new features, like the new firmware, the Operating System CX, some of the security profiles and the security protocol, need to be improved. When we want to gather some information from the switches, we should be able to use Aruba. We need more options in the outsourcing and open source environments. We often struggle to connect with Aruba.

In the next release, I'd like to see more security protocols.

For how long have I used the solution?

I have been working with Aruba Switches for around two years.

What do I think about the stability of the solution?

I would rate the stability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. Sometimes my switches get struck by lightning through the electricity and this is where the lifetime warranty comes in and helps fix and replace them.

What do I think about the scalability of the solution?

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. There are around 70 or 80 users of this solution in our company right now.

How are customer service and support?

I would rate their technical support an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

How was the initial setup?

My impression was that the initial setup was quite simple.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.

What other advice do I have?

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BenjaminRafrafi - PeerSpot reviewer
System and Network Administrator at a educational organization with 201-500 employees
Real User
Top 5
User-friendly, highly scalable, and priced well
Pros and Cons
  • "The most valuable features of Aruba Switches are the use of use and user-friendliness."
  • "The main issue we had with the Aruba Switches was that they would heat up easily when placed outside. We have two locations with no cover in the corridor and it's a historical building. We experienced outages on the first batch of Aruba Switches we received, which we never had with the Dell Switches, for example, even though Dell Switches are not as well-known. However, the Dell Switches had been outside for a few years and we never had any issues with them. In contrast, we encountered an issue with the Aruba Switch after only one week of being outside when it shut down in security mode."

What is our primary use case?

We are using Aruba Switches as a distribution switch everywhere in our business for Wi-Fi.

We only have access points connected to the Aruba switches. Aruba Switches are connected to our main infrastructure, but everything else is still on the old infrastructure.

What is most valuable?

The most valuable features of Aruba Switches are the use of use and user-friendliness.

What needs improvement?

The main issue we had with the Aruba Switches was that they would heat up easily when placed outside. We have two locations with no cover in the corridor and it's a historical building. We experienced outages on the first batch of Aruba Switches we received, which we never had with the Dell Switches, for example, even though Dell Switches are not as well-known. However, the Dell Switches had been outside for a few years and we never had any issues with them. In contrast, we encountered an issue with the Aruba Switch after only one week of being outside when it shut down in security mode.

The Aruba Switches would heat up too much and shut down. The CPU temperature would reach a certain point and then it would just shut down. As far as I know, the temperature threshold on the Aruba Switches was lower than on other brands. It could also be related to the specific series we ordered, as I am not sure if they have higher-grade switches that can handle higher temperatures. We are in Singapore, so if the switches are placed in a corridor without air conditioning, the temperature inside can get very warm, even hotter than outside. The temperature can rise quickly in these conditions.

For how long have I used the solution?

I have been using Aruba Switches for approximately six months.

What do I think about the stability of the solution?

There are some stability issues with Aruba Switches.

I rate Aruba Switches an eight out of ten.

What do I think about the scalability of the solution?

The solution is highly scalable.

I rate the scalability of Aruba Switches a ten out of ten.

Which solution did I use previously and why did I switch?

When Cisco Meraki was presented, it seemed to be a strong solution and appeared to be superior to the Aruba Switch solution, particularly with regard to the console. It was more user-friendly. However, in the end, the Aruba Switch console proved to be user-friendly. Ultimately, Cisco Meraki would be the better choice, but it's not surprising as Cisco is known for being the number one choice.

How was the initial setup?

The initial setup of Aruba Switches was simple. The process is the same if you were to install other similar solutions from other vendors, such as Cisco.

Aruba Switches are similar to HP.

What about the implementation team?

We utilized the services of a company that both resells and provides consulting. They sent a consultant to assist with bringing the system in-house. They handle the installation and our role is to ensure everything is running smoothly and verify the configurations.

What's my experience with pricing, setup cost, and licensing?

The pricing was still affordable compared to Cisco, which is usually less affordable for most companies. We are using the solution in a school, we need the price to be affordable.

I rate the price of Aruba Switches an eight out of ten.

What other advice do I have?

I would recommend this solution to others.

I rate Aruba Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Adeline Mah - PeerSpot reviewer
Assistant Manager, Infrastructure And Helpdesk at American Water Works Association
Real User
6000 series switches are stable and reasonably scalable
Pros and Cons
  • "It's stable."
  • "I'm not sure if they have the core switch series as well."

What is our primary use case?

We are using the 6000 and 2005 series.

What needs improvement?

I'm not sure if they have the core switch series as well.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

The scalability is reasonable. 

What other advice do I have?

I would rate this solution 8 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Team Lead at ElSewedy Education
Consultant
A trusted solution that's reliable and has a user-friendly GUI
Pros and Cons
  • "The Aruba care support and the lifetime warranty are very valuable aspects."
  • "The log viewer should be improved."

What is our primary use case?

We have more than 105 switches with different models including 2930, 5412, and 8300 with 3-tier topology.

How has it helped my organization?

The Aruba switching solution is stable. Its credibility is great and the GUI is user-friendly.

What is most valuable?

The Aruba care support and the lifetime warranty are very valuable aspects. 

What needs improvement?

The log viewer should be improved. All required features already exist.

For how long have I used the solution?

I've used the solution for about 2 years and 4 months and I am still using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Production Operator at Al Ghurair Investments
Real User
Top 10
Centralized Management that need improvements in the Visibility and Control
Pros and Cons
  • "There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly."
  • "I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface."

What is our primary use case?

The primary use case of this solution is for Network connection and centralized monitoring and troubleshooting.

What is most valuable?

The switching configuration is very simple and not as complicated as Cisco. It's easy to do and the deployment is very quick.

When it comes to RMA, the replacement of Aruba parts is very good, and they are very prompt.

There is a limited lifetime warranty with the switches, so if we have any problems, the switch is replaced very quickly. As an example, if I call in the morning, by tomorrow I will receive a box with the replacement.

What needs improvement?

Visibility and controls need to be improved. When I compare the Aruba switch with Meraki, Meraki has more visibility and more controls.

HPE Aruba has not done any development and research on the SD LAN. They may have another solution for the SD LAN.

Aruba should have SD LAN features to provide more visibility on the network and to be able to control things like the traffic shifting or for voice or data. Currently, Aruba does not have this capability.

It may be there, but it's tedious.

In the next release or the very near future, I think that it is very important to simplify the dashboard and features similar to Meraki. Meraki has a good dashboard and the way they are presenting the information is very useful.

I am forced to consider changing products because other solutions have a better dashboard and a user-friendly interface. Other solutions also have better control and visibility.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is quite stable. To date, we have not had any complaints.

We have our HP IMC (Intelligence Management Center), which is a centralized management control center where I can monitor all of the switches. I can monitor the health of the network appliances, and the CPUs main process. Everything.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

We have not had to contact technical support. We handle the issues with our in-house resources.

Which solution did I use previously and why did I switch?

I have experience with Cisco Meraki switches.

How was the initial setup?

The initial setup is very easy.

The implementation and configuration are not that difficult.

If you have ten to fifteen switches it can take a day. You have to stack it, then put them all together, complete the configuration, the hardening, and the testing, that is a complete full day, eight hours.

What other advice do I have?

I would recommend this product.

I would rate this product a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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