Arbor DDoS Reviews

We use the product for DDoS settings to prevent malware attacks.

The product allows us to check real-time progress, including latency and network activities.

The product could have end-to-end platform visibility, including connectivity and bandwidth, similar to Cisco.

We have been using Arbor DDoS for seven or eight years. At present, we use the latest version.

The product is very stable.

It is a scalable product. Its scalability depends on the bandwidth. It manages around 50,000 internet banking customers.

The technical support services are excellent.

The initial setup is easy. It involves configuring network connectivity, including public IP addresses and firewall/router configurations. It requires setting up security rules or access controls on Arbor to control which traffic is allowed through. It's important to ensure that traffic from the Internet has a few diversions before reaching the firewall. It takes approximately six hours to complete. The system needs to take a downtime for maintenance. It requires around 13 minutes to complete.

The product’s availability and support services are good. I rate it a ten out of ten.

The solution is used for protection and to review any potential attack.

The solution is flexible, easy to implement and has an efficient technical support team.

The implementation should be made easier. 

I have been using the solution for more than five years.

It is a stable solution. It could be more stable depending on the upgrade of the software. I rate the stability an eight out of ten.

It is a scalable solution.For the cloud version the scalability is ten out of ten but for the on-premises, it depends on the sizing of the file. The solution is best for medium sized enterprises. All our clients are medium -sized enterprises.

The technical support is good.

The initial setup is easy. It takes two days to be deployed. One or two engineers are required for the deployment depending on the use cases.

I see a Return on Investment.

The pricing of the solution is cheap.

I rate the overall solution an eight out of ten.

Arbor DDoS is not used for enterprise companies but by some other companies, including NIDC, a government entity.

Analytics and its attack mitigation capabilities are valuable features of the solution.

It is an expensive product, so there is room for improvement in terms of pricing.

I work for the sales department. So, I've been using Arbor DDoS for three to four years. My company has a partnership with Arbor.

The product is stable. I rate its stability a ten out of ten.

The product is scalable. I rate its stability a ten out of ten.

It is an expensive product. I use this product for its different features.

I rate the overall product a ten out of ten.

Our company uses the solution to protect applications such as web DNS and file servers from DDoS attacks coming through the Internet's application layer. 

We also protect our devices and components such as firewalls, IPSS, and WAFs. 

The stateless device format means that the box is very strong for preventing DDoS attacks.

The solution is user friendly and the graphical user interface can be used for everything without logging into the CLI.

The box includes embedded bypass modules so bypasses can be performed without outages.

Hardware modules do not need to be changed when upgrading licenses for additional capacity.

A behavioral traffic analyzer and SSL inspection tool need to be added. 

The solution needs to enhance its features to compete with other tools. Lately, Arbor has made some improvements but they are not ones that are expected or ones that would better align the solution with competitors. 

For example, the solution announced it was releasing SSL inspection in 2020. After a while, they realized the feature was failing so they stopped mentioning it and instead provided another solution which required purchase of a different box. This created a complex topology that is not cost efficient. I have to set aside extra budget so this is not an improvement or a solution for me. Competitors handle the same feature within their own single box.

I have been using the solution for five years.

The solution is really stable. It is the most stable device in our topology. 

Technical support is very good and responds quickly. If I get any box faults, one phone call gets me to an engineer for troubleshooting. 

I rate support an eight out of ten. 

Positive

I did not use other solutions. 

The setup not complex and a simple configuration takes about one hour. 

An advanced configuration takes up to twenty days because I run simulations and check results. It is not constant work but provides useful results. 

Our team of one system architect and three system engineers implemented the solution in-house. 

The solution's pricing is based on a licensing model that is expensive when compared to other tools. 

The first option is a DDoS or throughput license that never expires after purchase. You can use the box until its end of life. 

The second option is a subscription license that is purchased for one, three, or five years. It includes some additional features and services that are optional. 

Product or technical support is a separate license that must be renewed every one or three years. 

I have evaluated other solutions in a demo environment. 

Radware is the leading DDoS solution right now and a strong competitor. I found that its graphical interface is complex and hard to handle. It takes time to configure properly, is hard to read, and is poor for reporting. 

I recommend the solution and rate it a seven out of ten.

If the solution adds a behavioral traffic analyzer and SSL inspection tool, then I rate it a nine out of ten. 

Arbor DDoS is used for network protection if you have a DDoS attack, it keeps the session or information moving.

Arbor DDoS is a combination of a physical appliance and the cloud, and it's combined in their subscription.

Arbor DDoS could improve out-of-the-box reporting, it could be better.

I have used Arbor DDoS within the last 12 months.

Arbor DDoS is highly stable.

Arbor DDoS is able to increase your bandwidth. You can scale less than 50 percent, but if you are scaling above 100 percent it will not be flexible. You have to get a bigger appliance, which will be at a discount rate. It is scalability in the technical and commercial sense.

The technical support of Arbor DDoS is good.

The initial setup of Arbor DDoS is straightforward, and it took approximately five days to implement.

The price of Arbor DDoS depends on many parameters. It depends on the physical capacity of the environment, and it is not a straight-line price. It's fairly competitive in the market on the price.

I would recommend this solution to others.

I rate Arbor DDoS a nine out of ten.

We use Arbor DDoS for network security defense.

The solution has blocked many attacks on our customer's systems that would have disrupted their operations.

Arbor DDoS is easy to use, provides effective blocking of DDoS attacks, and can be used for DNS, web, and main servers. Additionally, this solution is far easier to operate than others solutions, such as Fortinet DDoS.

I have been using Arbor DDoS for approximately four years.

The solution is very stable. In the time we have been using the solution we have not had any incidents.

We have not needed to scale the solution.

The regional support here in African could improve, such as marketing and account managers.

I have previously used Fortinet DDoS.

The solution is easy to deploy and takes approximately two days. It is easier to deploy than other solutions.

The price of this solution is a little high in the African market, it should be lower.

I rate Arbor DDoS an eight out of ten.

We receive work orders and implement them for the client. This we do in respects of MMSP solutions. 

We do not help to integrate Arbor in other companies.

An issue which needs to be addressed concerns information I received of attacks on the radar and Arbor, allegedly, not taking any action. I wish to compare this with Fortinet DDoS, with which I am more familiar. This solution places more of an emphasis on the behavior of the traffic and provides a response in respects of the volume. But, it also learns the traffic behavior of the customer as concerns its response to other attacks.

I would like to see a feature concerning the response or one which addresses the need for behavior learning of the customer's traffic. I am sure Arbor is working on it. 

We've been using Arbor DDoS for three years.

The stability is okay and we have not encountered problems with the solution. 

As I mentioned, we only provide support in the role of technical operators, so the question about plans for increased usage should be directed towards the operator. He is in a position to say whether he has plans to sell more equipment to his customers. While the desire to desire to sell is not at issue, the willingness of people in this country to pay for the security is. 

We received from the customer, who is an operator, all of the technical knowledge needed to support NETSCOUT.

The initial setup was okay and did not take long. 

The licensing of a complete Arbor solution, including fire-walling and unified site management, can get expensive. This is a cost-benefit scenario in which the risk of losing everything must be weighed against the increased expense of the solution. This decision lies with the end customer and it depends on his protection policy. Apparently, taking protective measures is not prevalent in our culture, as people have a tendency to think that they will not be the target of an attack, even though this may be the ultimate result. 

I believe we have 10 or 15 users who are working with the solution. 

I rate Arbor DDoS as a ten out of ten. 

We use Arbor DDoS in the Asia Pacific region for a couple of government clients and Financial sector. The primary use case is for different types of problems that we do not see with other solutions, such as IPS, IDS, and FireEye. It has that type of detection and it blocks things.

It detect and protect DDOS effectively.

We can reduce the bandwidth to minimize the attack level. If we see more than 2.5 GBs we drop it directly. Many times an attack is with hundreds of GBs on our devices. We're able to filter that out.

Also, it is able to find new, different IPs. Arbor keeps them for one or two days, but it will release them after some time. That enables us to blacklist them permanently so that we don't get that IP's traffic.

It also denies fragmented packets.

If we want to see live traffic, we can see do so. But once an attack that lasts for five minutes is done, the data is no longer there.  It would be an improvement if we could see recent traffic in the dashboard. We can check and download live traffic, but a past attack, with all the details, such as why it happened and how to mitigate and prevent such future attacks, would be helpful to see.

It's a stable solution. We haven't had any issues up until now, except for one or two times. On those occasions, we found attacks were getting through but then we realized we needed to update the signature database. Since then, it has been working fine. It is blocking as it should.

There haven't been any bugs.

We haven't had any issues with the scalability.

Technical support is good. They respond swiftly.

We found what we wanted in Arbor DDoS. It met our expectations, as IT users of different types of complex environments. It fit our needs. After we did the PoC, we found that this product is good. It was scalable and stable.

The initial setup is complex.

Deployment took about four months. After getting vendor support for installation, we then configured IP ranges for different clients. Then we set up the bandwidth and enabled logins.

There has not been much to deploy and maintain since then.

Arbor directly helped with the deployment.

DDoS is a major problem. If it infiltrates one device, it can move laterally, compromising much more. Up until now, we haven't lost any confidential data. The DDoS protection solution is a valuable tool to our organization.

We did look at competitors but I don't remember which ones now.

We have two teams that work with it. There is the maintenance team and we are the team that takes action.

I would rate Arbor DDoS at eight out of ten. It's stable, it's scalable, and it can handle complex environments.