Arbor DDoS Reviews

Mitigating network level volumetric attacks, complete network visibility and complete control on applying countermeasures.

• DDoS amplification
• Flow specs
• Blackhole mitigation, and
• IP location policy to control traffic based on geolocation.

Cloud signaling integration with third-party DDoS solution provider. Currently, it supports only its DDoS APS box.

The solution is easy to use. The user interface is also easy to use. The documentation provided by the product is good.

The support got worse after NETSCOUT acquired Arbor.

I have been using the solution for about seven to eight years.

The tool is quite stable. Our customers have used the tool for three to five years without rebooting.

Most of our customers are enterprise businesses.

Earlier, the support was great. Now, the support team provides delayed responses.

Neutral

The initial setup is quite easy. The time taken for deployment depends on the number of servers or machines we need to protect. In most cases, the product can be deployed in one day.

The product must improve its price. Our customers always complain about the price of the product. Most products are expensive in Taiwan. The product might be cheaper in other countries. However, I am not sure.

I do not expand the product. The products are usually standalone products. People should use the product. Overall, I rate the solution an eight out of ten.

We observed traffic over six months to create a benchmark. We created alerts to trigger and be sent to our SOC once the traffic exceeds the benchmark.

The introduction of IP-intelligence helps in determining IPs with a bad reputation. We recently upgraded to the latest version and that functionality is enabled now. They've come up with centralized intelligence based on their own cloud, and they feed the data, the intelligence.

In the GUI, the packet capture is a very good option, as is the option to block an IP address. These help in analyzing traffic and blocking unwanted IP addresses as a preliminary troubleshooting step.

Also, they have a customer program where, if we find a blacklisted or bad-reputation IP, we can submit it to Arbor directly.

There is definitely room for improvement in third-party intelligence and integrations. I would like to see more threat intelligence and internal traffic monitoring for C & C communications.

The product is very stable.

We have not faced any scalability issues since we have a very confined environment.

Tech support is good. They have really good expertise from the appliance point of view.

We did not have a previous solution.

Although I was not involved in the initial setup, I understand that it is easy. In terms of the specifics of our implementation, it's sensitive information so it can not be made public. Because of the criticality, I cannot comment on configuration or how is it implemented.

Regarding the simple setup, it is because of the out-of-the-box configurations which Arbor provides you with. I don't think there is another way to implement it as such. It was per Arbor's standards, so there was nothing that was done differently.

Pricing is average.

Go for the latest appliances.

We do have plans to increase our usage of this type of solution, but now there are a lot of other services coming up so we are looking in parallel at other stuff, for other functionalities and features from Arbor itself.

I rate Arbor DDoS at eight out of ten. They have done a considerable amount of development in the last few years when it comes to features. However, there is a restriction when the environment is hosted in the cloud and it is on-prem, so there a challenge there: The full-fledged features don't comply with certain requirements. There are always challenges.

It is mostly for Internet Service Providers (ISPs). It is for operations on the service provider and network security operations. It is a good solution.

It improves our organization by preventing attacks and improving the availability of the network on services, which provides a better service to customers.

We are able to respond quickly and prevent DDoS attacks.

There is some room for AI to take place.

Stability is perfectly good. I have not seen an issue in years.

Its scalability is big. It is for large deployments of big organizations and service providers.

Technical support is good. They provide quite good support. They have different levels depending on the pockets that you have bought, so you get the relative support. They have a lot of levels for support and good SLAs.

The initial setup is complex, but experts are involved. Even with experts from both the vendor and the operator side, the initial set up can take some time, though it is essential.

We work with different vendors from different industries.

Most important important criteria when selecting a vendor:

• How the offering covers the business needs.
• The reputation of the vendor.

Arbor Pravail APS devices are using for protecting availability of services. DDOS, rating, and behavior analyses are the base of this product. 

Arbor Pravail APS devices provides easy management, high visibility, and quick response capabilities. Therefore, we can quickly complete the POV PoC demo process.

Arbor Pravail APS products provide high visibility. With real-time packet capture features, you can easily and quickly response. 

Arbor Pravail APS devices do not sync features or config the backup enough. This needs to be improved.

Arbor has the ability to learn and self-create the appropriate profile for each customer. This ensures that false positives are kept to a minimum.

It provides a much more efficient protection of our customers.

A small improvement could be a better reporting system.

I've used this solution for two years.

No. Since day one, the product works without any issues.

I didn't encounter issues with scalability.

Very Good. The technical support team was there each time we needed them, offering valuable help and advice.

I did not use a different solution prior to Arbor DDoS.

No, the initial setup was easy. The excellent interface makes it easy to configure.

Check if you can combine the product’s Cloud Signaling capabilities with your upstream provider. This will enhance your DDOS protection even further

Start with a small license. Measure your bandwidth requirements.

Yes. Checkpoint.