We use the solution for performance and security testing.
Tech Lead - QA at a financial services firm with 10,001+ employees
Easy to install, but it flips a bit whenever we add more than 10,000 virtual users
Pros and Cons
- "The solution's initial setup is easy."
- "They should improve the solution on its UI front."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is its ability to install and automate functions with ease.
What needs improvement?
They should improve the solution on its UI front.
For how long have I used the solution?
We have been using the solution for six years.
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What do I think about the stability of the solution?
I rate the solution's stability as a seven or eight.
What do I think about the scalability of the solution?
We are an enterprise business using the solution. It flips a bit whenever we add more than 10,000 virtual users to the solution. It becomes impossible to get the expected result. We have to use distributed testing to deal with the issue. I rate the solution's scalability as a six.
How are customer service and support?
We check with the solution's community support forum in case of any queries. It is very active.
Which solution did I use previously and why did I switch?
We tried out solutions such as LoadRunner and NeoLoad. As these were commercial tools, we settled for JMeter. Also, the reviews from those who have used the solution helped us switch to it.
How was the initial setup?
I rate the solution's initial setup as an eight. It is easy.
Regarding deployment, you have to download the installation file and save it in the system. If it has specific prerequisites, such as installing Java, you need to ensure it is compatible with JMeter's current version.
Which other solutions did I evaluate?
The solution is free of cost as it is open source.
What other advice do I have?
The solution works well for small or medium applications but not with 10,000 or more footfall. I rate the solution as a seven.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Architect at UST Global España
You can save the state of tests after conducting tests, allowing you to showcase
Pros and Cons
- "Any front-end technologies like Angular, React, or others might access the services. Therefore, you must ensure that using SAP with JMeter works fine. Unless you ensure this, the front-end team may not access the services properly."
- "From an improvement perspective, consider a scenario where your application needs to retrieve data from PayPal and store it in an Excel file in an external network."
How has it helped my organization?
Any front-end technologies like Angular, React, or others might access the services. Therefore, you must ensure that using SAP with JMeter works fine. Unless you ensure this, the front-end team may not access the services properly.
What is most valuable?
You can save the state of your tests and test plans after conducting tests, allowing you to showcase the results to others later. This feature makes it easier to demonstrate what testing was done and share those test cases.
What needs improvement?
From an improvement perspective, consider a scenario where your application needs to retrieve data from PayPal and store it in an Excel file in an external network. Connecting to such a source using JMeter might take some time. Previously, you might have linked your application to a server to obtain these results. However, achieving this kind of integration directly in JMeter can be challenging. If it were possible to configure JMeter to handle such server connections seamlessly, its capabilities would greatly be enhanced.
For how long have I used the solution?
I have been using Apache JMeter since 2004-05.
What do I think about the stability of the solution?
It is a stable tool and has been stable for a long time. Organizations have been using it extensively since 2017. However, it's important to note that while JMeter is excellent for testing the performance of your service, you cannot directly forward the results to the end user.
What do I think about the scalability of the solution?
You can increase the testing scale. When deploying a microservice in a production environment, performance testing is essential. You should test to handle at least one million users, a minimum benchmark.
From a developer’s perspective, if your service can handle one or two million users with a response time of less than one second, it is considered acceptable, provided the data is accurate. In production environments with multiple servers, response times might vary, but it is crucial to perform thorough testing in a local environment to ensure the system meets performance criteria. JMeter helps verify that the service can handle the expected load and deliver accurate results.
Which solution did I use previously and why did I switch?
I am using Azure and GCP.
How was the initial setup?
JMeter is easy to set up, taking about half an hour to install. However, the real effort lies in configuring and developing the tests, which can be time-consuming.
If there is an update, it doesn't typically take long to come. They may release an upgrade within one or two years. If you have a test suite, it can be easily imported, and you can start using it. This process hardly takes more than half an hour.
What other advice do I have?
Apache JMeter is configuring it properly, especially when dealing with SSL configurations. It can be tricky and time-consuming if you're unfamiliar with handling SSL certificates, keys, and JMX configuration. However, the process becomes straightforward if you know where and how to pass the necessary keys and configurations. Without this knowledge, you'll likely need to spend time researching and Googling how to set everything up. In contrast, if you're familiar with these configurations, setting them up in JMeter is quick and straightforward.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Apache JMeter
November 2025
Learn what your peers think about Apache JMeter. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,085 professionals have used our research since 2012.
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
Open-source and good community support
Pros and Cons
- "It's open source, so I like that about the product. And there's a lot of community support for it."
- "Apache JMeter may have difficulty recognizing dynamic objects in some critical cases, which can lead to challenges in terms of object identification."
What is our primary use case?
My clients are using it for BI reporting dashboards and executing dashboards. It's basically a reporting tool.
What is most valuable?
There are many features I like in Apache JMeter. First, it's open source, so I like that about the product. And there's a lot of community support for it.
What needs improvement?
There are some challenges in terms of recognizing the objects in some critical cases. These are object identifiers because Apache JMeter cannot recognize those dynamic objects.
For how long have I used the solution?
I have been working with Apache JMeter for 12 years. It has been a long time.
What do I think about the stability of the solution?
It is a stable solution. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
It is an evolving product. It is a scalable tool. I would rate it an eight out of ten. We have medium-sized clients.
How are customer service and support?
Most of the time, we get the solution from the open-source community. However, I have never interacted with Apache's customer support.
How was the initial setup?
The initial setup is very easy. We always use the latest version. It doesn't take much time to deploy the solution.
It's a matter of hours to run a full test. However, it may take some time if you need to configure a project and create the skill to run it. Debugging can also be time-consuming. To set up an end-to-end process, it may take several days.
What about the implementation team?
One or two people would be enough for the deployment. Someone from the infrastructure team can provide support in case of port issues, connectivity, or technical challenges.
Which other solutions did I evaluate?
I have a different technology stack, such as BI tools like Tableau, Microsoft Strategy, and custom data applications. In some cases, I feel that Apache JMeter is not suitable. So, I am looking out for a different tool.
What other advice do I have?
One tool cannot fit into all kinds of applications and business use cases. But by and large, it can cater to many applications. Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Specialist at Qualitest
Simple to configure, easy cloud deployment, and plenty of resources
Pros and Cons
- "The most valuable features of Apache JMeter are user-friendliness, large resource, and the quality of assistance they provide. Additionally, it is easy to integrate with cloud platforms, such as AWS."
- "Apache JMeter could use improvement in reporting. Currently, it isn't easy to generate reports in PDF format. While receiving reports in PDF format is possible, it requires a lot of customization. Additionally, when comparing the load test to others solutions it could improve."
What is our primary use case?
Apache JMeter is utilized for load testing of applications such as APIs and web services. Various types of load testing can be conducted, including stress tests and load tests. It supports different types of protocols, such as HTTP, HTTPS, SFTP, and others.
What is most valuable?
The most valuable features of Apache JMeter are user-friendliness, large resource, and the quality of assistance they provide. Additionally, it is easy to integrate with cloud platforms, such as AWS.
What needs improvement?
Apache JMeter could use improvement in reporting. Currently, it isn't easy to generate reports in PDF format. While receiving reports in PDF format is possible, it requires a lot of customization. Additionally, when comparing the load test to others solutions it could improve.
For how long have I used the solution?
I have been using Apache JMeter for approximately five years.
What do I think about the stability of the solution?
Apache JMeter is a stable solution.
What do I think about the scalability of the solution?
We have more than 100 people using Apache JMeter in my organization.
We have multiple clients using this solution and all of our testers are using the solution.
My advice to others is for them to go through online tutorials before using the solution. It is easy to use, and anyone can quickly learn and test their application.
I rate the scalability of Apache JMeter an eight out of ten.
How are customer service and support?
I have not contacted technical support.
How was the initial setup?
The initial setup of Apache JMeter is easy and simple to configure. The whole process of implementation takes approximately half an hour. The first step is to download Java and install it. The last step is to download Apache JMeter and install it.
What's my experience with pricing, setup cost, and licensing?
The main reason we chose Apache JMeter is that it is cost-effective and easy to use. There is no need to pay for additional services. Additionally, it does not require additional payment to vendors. The solution is open-source and free.
What other advice do I have?
I rate Apache JMeter a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Performance Engineering at Enel Group
It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve
Pros and Cons
- "JMeter is a free tool with a large user population, which comes in handy because we have a vast knowledge base to tap into when needed. It's also easier to hire consultants who know JMeter."
- "JMeter's reporting is extremely rudimentary. The fundamental reporting mechanisms need to be drastically improved. It doesn't utilize an automatic session management mechanism or methods other tools use like parsing cookies and variables. Everything needs to be done manually. There's no automation."
What is our primary use case?
JMeter is used by a team of four performance engineers. We monitor tasks on the API level, so all of the requests are hitting individually.
How has it helped my organization?
JMeter has helped us streamline our applications by identifying multiple bottlenecks in our systems and exercising tasks against APIs.
What is most valuable?
JMeter is a free tool with a large user population, which comes in handy because we have a vast knowledge base to tap into when needed. It's also easier to hire consultants who know JMeter.
What needs improvement?
JMeter's reporting is extremely rudimentary. The fundamental reporting mechanisms need to be drastically improved. It doesn't utilize an automatic session management mechanism or methods other tools use like parsing cookies and variables. Everything needs to be done manually. There's no automation.
For how long have I used the solution?
We've been using JMeter for the past three years.
What do I think about the stability of the solution?
JMeter never crashed on us. It's highly stable.
What do I think about the scalability of the solution?
JMeter is highly scalable.
How are customer service and support?
There is no technical support for JMeter.
Which solution did I use previously and why did I switch?
We previously used LoadRunner, but we switched because the organization had an accumulated knowledge of JMeter. Nobody really knew LoadRunner. However, the biggest advantage is that it's free, and we didn't have to invest in acquiring a performance testing solution.
How was the initial setup?
JMeter is simple to install. We did it in-house, and it takes a day or two to deploy it to the cloud. There's no maintenance required.
Which other solutions did I evaluate?
We looked at a number of different tools.
What other advice do I have?
I rate JMeter five out of 10. You need knowledgeable employees to work with the tool because it's difficult to learn. There is a steep learning curve, so you shouldn't expect an entry-level engineer to pick up the tool quickly and become proficient. It takes a considerable amount of time.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Performance Engineering at a energy/utilities company with 10,001+ employees
GUI needs improvement, and it is not easy to learn, it requires upfront learning
Pros and Cons
- "The most valuable feature of this solution is that it is free."
- "In this tool, automation in general is almost non-existent. Everything is done manually."
What is our primary use case?
We use Apache JMeter to test the performance of our platforms and applications.
What is most valuable?
The most valuable feature of this solution is that it is free. If not for that, we would be using a different tool.
What needs improvement?
The graphical user interface could be improved.
In this tool, automation in general is almost non-existent. Everything is done manually. I would advise those who put this together to try to simplify it for their end users, such as being able to automate at their desks. Such as manual relations and social management.
Purely on the feature set, it lacks automation, therefore it requires a lot of manual work.
For how long have I used the solution?
As a performance engineer, I use it almost every day.
I have been using Apache JMeter for two years.
What do I think about the stability of the solution?
Apache JMeter seems to be stable enough.
What do I think about the scalability of the solution?
In terms of scalability, we haven't pushed it to a large scale yet.
The majority of users are performance engineers, but there are also some developers.
There are four performance engineers and at least three developers who use JMeter on occasion.
We intend to increase usage, but it is already being used exclusively and extensively.
How are customer service and support?
There is no technical support program for Apache JMeter. There is only an online community of people who help one another.
The community is helpful and fairly advanced.
Which solution did I use previously and why did I switch?
In the past, I used to use various tools, primarily LoadRunner.
When I changed jobs, and the new company only used JMeter because we didn't have a license for LoadRunner, I started working with Apache JMeter.
How was the initial setup?
The initial setup was very easy.
We used it on a desktop computer. It is also used in the cloud. The idea behind using it in the cloud was to spread loads across multiple machines.
What about the implementation team?
We carry out the deployment ourselves.
We have one performance engineering consultant who maintains this solution.
What was our ROI?
That would not be applicable because it is a free solution.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are rare.
There are operational costs related to using Amazon Cloud, but the tool itself.
Which other solutions did I evaluate?
I looked into other options, such as Bluehost, SmartBear, Epic, and LoadRunner but Jmeter proved to be sufficient for our needs.
We chose JMeter based on its pricing structure.
What other advice do I have?
My advice is that it requires a fairly consistent amount of initial learning. It is not simple to learn.
I would rate Apache JMeter a three out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Performance Engineer at Oracle
Allows us to create scripts and is useful for load testing and performance testing but could be more stable
Pros and Cons
- "It is scalable. You can scale up to 1,000 users in JMeter. If you can put up four slave servers, you can easily ramp up to 1,000 users."
- "JMeter should be more stable. Every time there is a new release coming up, a lot of its older functionalities or the new functionalities that are brought in are not very well-documented. It should be documented properly, and there should be proper use cases."
What is our primary use case?
We use this solution mostly for creating scripts, load testing, and performance testing. If my client doesn't have a tool or I don't have a tool, I try to leverage JMeter because it's an open-source tool.
I personally use JMeter for things which cannot be covered by our load testing tool, which is OATS, Oracle Application Testing Suite. This is a tool that was developed by Oracle but is no longer in use because Oracle has stopped developing it.
The solution is deployed on-prem and on private and public clouds.
What needs improvement?
JMeter should be more stable. Every time there is a new release coming up, a lot of its older functionalities or the new functionalities that are brought in are not very well-documented. It should be documented properly, and there should be proper use cases. A lot of the newer features don't work, and sometimes you have to spend a lot of time maintaining the scripts. That is something JMeter could probably look at.
For example, in JMeter 5 they brought in a lot of new controllers. But there isn't a lot of documentation available on the Apache site on how you're supposed to use those controllers. They've explained the controller functionality, but there aren't any proper use cases to show that.
For how long have I used the solution?
I have been using JMeter for a long time and do a lot of work with this solution.
What do I think about the stability of the solution?
It's not stable. With every new release, they come up with newer features, which aren't always very stable. So, stability is a concern.
What do I think about the scalability of the solution?
It is scalable. You can scale up to 1,000 users in JMeter. If you can put up four slave servers, you can easily ramp up to 1,000 users. That's not a problem.
Because it's open-source, a lot of organizations try to leverage JMeter into everything. I don't think JMeter is currently very adaptable to all the technologies. That is something Apache should think of – incorporating other technologies and other tech stacks, which can be scripted from JMeter and tested using JMeter.
How are customer service and support?
On a scale of 1 to 5, I would rate technical support 2.5
They're not very good because JMeter is an open-source tool. You can raise a bug to JMeter, and they might fix it or they might say that, "We will actually fix this in the next release." So, because it's an open-source tool, you do not get dedicated support. You have to raise tickets and wait. If you use BlazeMeter, the support is probably a little better because you can take your issues there.
I don't think support is great if you compare it with tools like NeoLoad or LoadRunner where they have a dedicated support team. You can raise tickets. You have a direct conversation with their engineers. They can help you understand where the issue is exactly. That kind of support is not in JMeter, at least not now. BlazeMeter has it, but I have not used BlazeMeter support, so I'm not sure how it is. But from what I have seen with JMeter, support is not great.
How was the initial setup?
It is straightforward, but for JMeter 5, since they have introduced SSL handshake at the slave level, that becomes a little bit of a challenge for somebody who is doing it for the first time if you're doing a distributed execution, that becomes a challenge.
But since there was not enough documentation, I had to do a lot of troubleshooting on my own, since it was new. Now there's a lot of documentation available, but initially, there was not much documentation.
JMeter is pretty easy to use if you are using it for the purpose of only developing scripts. You can just uninstall the file and you can start using it. The only challenge happens if you're trying to access the internet over any kind of proxy. Then, you'll have to start it via the proxy mode.
Otherwise, deploying JMeter is pretty easy compared to other tools. You just have to download, unzip, and you are ready to go.
What about the implementation team?
We installed JMeter ourselves.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at EPAM Systems
Helps identify bottlenecks by measuring response times whle we increase request flow rates
Pros and Cons
- "I appreciate JMeter's simplicity and power for performance testing."
- "Improving JMeter's sync time would be beneficial."
What is our primary use case?
Apache JMeter's key feature is its ability to manage load profiles, gradually increasing requests over time. This was crucial for us as we tested our application, handling unique protocols and increasing load steadily. JMeter helped identify bottlenecks by measuring response times as we increased request flow rates. This data guided us in optimizing our system's performance and scaling hardware when needed. Recently, new tools like Platinum Consultant have emerged, but I haven't explored them thoroughly. My colleagues prefer these newer tools over JMeter.
How has it helped my organization?
JMeter helps us track response times between request and response. As we increase our workload, response times also rise, indicating potential bottlenecks. We use JMeter to gauge when we need to upgrade hardware or optimize our application for better performance. It's effective in measuring various request types and their corresponding response times, making it a valuable tool for assessing system performance.
What is most valuable?
I appreciate JMeter's simplicity and power for performance testing. While I haven't used all its features, the ability to simulate heavy loads from multiple users is quite beneficial. However, in my current configuration, we haven't utilized this specific aspect of JMeter. Compared to other costly tools like Hewlett Packard, JMeter is free and easier to use, although there are newer tools like Gatling that I haven't tried. Overall, JMeter is simple and effective for performance testing.
What needs improvement?
Improving JMeter's sync time could be beneficial. For example, compared to a Hewlett Packard tool that required four machines for load generation, JMeter reduced this to possibly just two machines for the same workload.
For how long have I used the solution?
I've been a junior with a few years of experience using Apache JMeter for load testing. It's a straightforward tool with useful features, although not entirely unique.
What do I think about the stability of the solution?
The stability is great; it's optimized and efficient. I'd rate JMeter's stability a nine out of ten, based on my experience.
What do I think about the scalability of the solution?
Scalability is near-linear, especially with custom configurations.
How was the initial setup?
Setting up JMeter is straightforward, not complex at all. Deployment time depends on the code you write for JMeter, which is executed efficiently.I've used it on-premises, but it might also work in a cloud configuration
What's my experience with pricing, setup cost, and licensing?
Since it's free, there's no need for extensive support or improvements in pricing.
What other advice do I have?
Overall, I'd give JMeter a solid ten for its simplicity and effectiveness in typical tasks. While the UI could be slightly better, it's not a critical issue. JMeter provides valuable data and insights through its graphs, and its main benefit lies in being free, simple to use, and widely recognized.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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