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Regional Sales Engineer at RedSeal, Inc.
Real User
Jun 6, 2021
Making changes to multiple firewalls at the same time is beneficial for a small customer due to limited resources, but not good for enterprise grade level customers
Pros and Cons
  • "There are some legacy customers still using AlgoSec. The benefit is the ease in management of firewalls and rules."
  • "AlgoSec has been amazing, but it did not evolve well with time."
  • "It gives you the capability to make changes to hundreds of your firewalls at the same time, but big enterprises have change management policies. Change managers will never allow you to make changes to more than 10 devices at the same time, which is a feature in AlgoSec. Because, what if something goes wrong, then you have to roll back and figure out what caused the impact, e.g., which firewall did not work well. Doing that post-mortem becomes a difficult thing. So, change automation on a firewall is actually defeating the purpose of the change management policies in any organization. If you run a bank, you will not allow anyone to make changes at the same time from a single click for 10 firewalls. The bank will never allow this."
  • "AlgoSec-type products and requirements are not necessary or prevalent these days."

What is our primary use case?

If a use case comes where a customer who has different firewalls, e.g., Palo Alto and Fortinet, wants a single pane of glass, where all the firewalls are visible, this is the only use case where AlgoSec would be used.

The customer has to judge, "Are they going to pay hundreds of thousands of dollars for the feature of seeing firewalls of different vendors under the same hood?" Is that the value they want versus the dollar value they are spending? Most of the time, the answer is no. Customers don't want to spend $300,000 or $400,000 just to see a single dashboard. Especially during COVID times, it has become even more impossible to sell such a product. 

From a product perspective, AlgoSec has multiple components. Its security management solution is the primary one that you need to have. You must have this in order to install the platform. 

How has it helped my organization?

There are some legacy customers still using AlgoSec. The benefit is the ease in management of firewalls and rules. Also, if they have a small setup, making changes to multiple firewalls at the same time is something the customer enjoys due to limited resources. When an organization becomes an enterprise, then change management comes into the picture as well as best practices, so making changes to multiple devices at the same time is not good. 

It has the capability to be an enterprise grade product, but the use cases have not been fine-tuned for that in the past four years.

What needs improvement?

There are some integration-related issues too. For example, AlgoSec does not integrate with Forcepoint, and Forcepoint Firewalls have become very prevalent these days. They also don't integrate with Aruba devices. So, the integration ecosystem of AlgoSec is very limited, which is also the case with Firemon.

These days, people are looking at products which can visualize not only their firewalls, but also their networking equipment, under a single map. Can AlgoSec do this? Yes, it can, but with very limited capacity. If I try to sell the automation story of firewall management, there are vendors, like Forcepoint, who are not supported, so if a customer has Forcepoint, then I have to straight away walk off. The worst part of the story is they don't have even a roadmap for this.

Another problem with AlgoSec is that it gives you the capability to make changes to hundreds of your firewalls at the same time, but big enterprises have change management policies. Change managers will never allow you to make changes to more than 10 devices at the same time, which is a feature in AlgoSec. Because, what if something goes wrong, then you have to roll back and figure out what caused the impact, e.g., which firewall did not work well. Doing that post-mortem becomes a difficult thing. So, change automation on a firewall is actually defeating the purpose of the change management policies in any organization. If you run a bank, you will not allow anyone to make changes at the same time from a single click for 10 firewalls. The bank will never allow this. So, what is the use of this automation? Even if you are using this automation, you can do it from your native firewall vendor, e.g., Panorama or FortiManager, where everyone has their own cluster managers. At least if something goes wrong, you can still call Palo Alto and tell them you are Panorama has not done the change right, causing you an impact, and this is your Palo Alto firewall. 

In this case, if I have to raise a case first, then I have to call AlgoSec and check why it has not worked. Second, I have to call the firewall vendors that their firewall is not working well, but AlgoSec has done the right job. Handling multiple vendors for such a trivial issue becomes a problem.

For how long have I used the solution?

I have been using AlgoSec for four years. First I was a customer, then I became a partner.

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What do I think about the stability of the solution?

If you hit a bug with mass changes, do you troubleshoot on AlgoSec or the firewall? Now, you have two products that you have to tackle for bugs. The two vendors then finger point and you waste time. That is why having the firewall and firewall manager together from a vendor, like Palo Alto, is better.

How was the initial setup?

If the scope of work is just firewall management, it is easy to deploy. However, when you add the flow information, since AlgoSec can also import the flows of your firewall rules, that is live traffic. Then you include FireFlow, or it becomes a nightmare, because what you have to do is take a copy of traffic from different segments/firewalls and bring it into AlgoSec. Doing that becomes a challenge because a lot of companies, such as banks, will not allow you to sniff the firewall traffic live traffic because they have credit card information. 

These days, the traffic has changed to HTTPS, which is all encrypted. Four or five years back, it was HTTP, which was all plain text. Even if you take a mirror of the traffic, how can you decrypt it? You need a decryptor to look inside. FireFlow looks at the packet of the transaction. In order to look at the packet/payload, I have to decrypt it because now it is encrypted. But, who will decrypt it? Then you have to buy another product that does decryption.

What was our ROI?

Customers look at return on investment to determine the benefit from a product, e.g., the tangible value in return. If I go to sell AlgoSec or Firemon today, the customer will say, "I already have Palo Alto," because Palo Alto Panorama has picked up a lot in the last five years of this market. 

What's my experience with pricing, setup cost, and licensing?

AlgoSec is not a cheap product. If I compare Firemon and AlgoSec, because I am also Firemon certified, Firemon is still cheaper in price than AlgoSec. That is another catch. 

Which other solutions did I evaluate?

AlgoSec-type products and requirements are not necessary or prevalent these days. If you look at AlgoSec, what do they have? They do firewall management, predominantly. Firewall management as a technology is dying. If you look at Palo Alto, Fortinet, Forcepoint, Cisco, or Juniper, all these firewall vendors are coming up with firewall management platforms. If you talk about Palo Alto, they have Panorama. If you talk about Juniper, they have Junos Space. If you talk about Fortinet, they have FortiManager. You can manage their firewalls using the respective vendor management consoles. The question comes, "Why would someone want to use AlgoSec to do firewall management?" The usability takes a dip in terms of capability because people trust the native vendor, e.g., someone who manages Palo Alto firewalls will do it with Panorama because Panorama is a product of Palo Alto.

AlgoSec's use case was good four years ago before FortiManager and Panorama. If you have a hundred firewalls from Fortinet, then you can manage all of them for a single FortiManager. If you have 50 Palo Alto Firewalls, you can manage those from Panorama in a single pane of glass. These solutions did not exist four years ago, and now AlgoSec is losing its essence in the market since these native vendors have been launched.

Four years ago when I started off with AlgoSec, and I'm still working with them, it was strategic. Now, it has become tactical. AlgoSec has a very good feature of doing firewall rule optimization, which has not been there in the native products. For the last couple of years, the native products also started coming up with firewall rule optimization. For example, Palo Alto (from PAN-OS 9.0 and above) was released a year and a half back. It does firewall rule analysis for you. It is the same case with Fortinet and Forcepoint. Therefore, if I have to sell products on firewall management, which does firewall rules on analysis, what is the use case that I give to customers with AlgoSec?

I am running out of AlgoSec use cases because the native vendors give you the capability to do firewall management, firewall rule analysis, and pushing conflicts to multiple firewalls from a single screen. These are the use cases of AlgoSec. This is what AlgoSec does. This story is not just limited to AlgoSec. Products like FireMon and AlgoSec and the way they used to do firewall management have become a commodity. Now, most of the firewalling vendors have the same functionality in their management console. 

Companies, like RedSeal, or even to an extent, Skybox, are better built because they take the story to the next level. They don't just look at firewalls. They also look at the network, vulnerabilities, risk, governance, compliance, architecture issues, and incident response. This is the story which customers love to see because none of the native vendors are providing this. 

RedSeal and Skybox are doing firewall management for free. They don't charge you for it. On top of it, they do:

  • Complete network visualization.
  • Give you best practice conflict checks.
  • Security architecture issues.
  • Risk analysis of every IP asset in your organization.
  • Vulnerability prioritization.

What other advice do I have?

AlgoSec has been amazing, but it did not evolve well with time. If you look at AlgoSec from a cloud perspective, it does not support service chaining. So, if I have Palo Alto Firewall in the cloud, which has become very common, they can't detect that firewall. If I ask them to detect Oracle Cloud, they can't detect that. The problem about cloud, even if I'm doing service chaining with VMware NSX and Palo Alto, which is a very famous integration, they can't detect them. They cannot detect these because they are new things which have happened in the market in the last three years. So, they aren't able to catch up. The legacy part is good, but they are not able to catch up on the latest stuff, like service chaining. With anything new, AlgoSec is unfortunately running behind. 

I have used all the components: CloudFlow, Firewall Analyzer, FireFlow, and Algo Bot (which I have used to optimize policies). I have not used AppViz a lot because it just came out. If you talk about the complete suite, then AppViz gives you application-related visibility. However, when you don't have a rich integration ecosystem versus a native firewalling vendor, like Palo Alto, who does give this. What is the use of having AlgoSec (or Firemon)?

I would rate this solution as a seven out of 10. The product is good, but the issue is with AlgoSec's use cases.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1288842 - PeerSpot reviewer
Security Operations Engineer at a security firm with 201-500 employees
Real User
Jun 6, 2021
Enables us to create new rules and have a more secure flow
Pros and Cons
  • "We have critical security policies. With AlgoSec, we can create a security policy to manage critical applications. I have worked in the bank and they have critical applications. We created some security policies for those applications. Controlling the flow is critical for our customers."
  • "AlgoSec is better than Skybox and Tufin; we have a lot of AlgoSec licenses and it offers the ability to do optimization and varied tasks, including diagrams about different pieces of equipment and control over external IPs so we can see the configuration and log that traffic to have control over the flow."
  • "It can be optimized. There is a lot of RPA and we have scripts in AlgoSec that need recertification. With AlgoSec Firewall Analyzer, we can see lots of objects and lots of rules that tell us we need to clean the equipment. It will give us a solution but it doesn't always work. The solution that it gives us is not always accurate from the scripts."
  • "AlgoSec should be optimized. There is a lot of RPA and we have scripts in AlgoSec that need recertification."

What is our primary use case?

We use:

  • FireFlow 
  • AFA, AlgoSec Firewall Analyzer
  • BusinessFlow

I use AlgoSec to optimize the firewall rules and to analyze the logs of a lot of firewalls, like Palo Alto, Check Point, and Fortinet. 

When a user creates a ticket in AlgoSec, I validate the ticket or don't. It's opened flow in the firewalls also. 

I also use it to implement and push the rules in the equipment. 

I have used it for compliance and analytics. I audit Cisco ASA equipment. I do a compliance report for every piece of equipment. I do some reports and also weigh any risk on each piece of equipment. Some rules use, for example, a critical port. If it shows to be a risk, we'll take action. For example, we can optimize a permissive rule and create new rules to have a more secure flow.

I use FireFlow to help users when they create a ticket in AlgoSec. I help them with information like the IP source, IP destination, and endpoint. 

AlgoSec also helps users choose the right equipment. There are a lot of stages and at every stage, I can choose the equipment. We have a lot of equipment and a lot of firewalls so that we can identify equipment. I also use the map to see the flow from the source IP to the destination IP so we can discover the network. It's essential to have a picture of the flow in terms of the equipment, services, and protocol.

We have critical security policies. With AlgoSec, we can create a security policy to manage critical applications. I have worked in the bank and they have critical applications. We created some security policies for those applications. Controlling the flow is critical for our customers. 

How has it helped my organization?

In the beginning, we compared tools like AlgoSec, Tufin, and Skybox. We did some research. There was budget to purchase the resource. We did comparisons and found AlgoSec to be the best solution.  

What is most valuable?

It's easy to use. It's not very complex. You can do a lot of things with AlgoSec.

What needs improvement?

AlgoSec should be optimized. There is a lot of RPA and we have scripts in AlgoSec that need recertification. With AlgoSec Firewall Analyzer, we can see lots of objects and lots of rules that tell us we need to clean the equipment. It will give us a solution but it doesn't always work. The solution that it gives us is not always accurate from the scripts.

For example, because we have a workflow, when the user creates his ticket, the ticket was automatically dispatched to different teams. We have a security team and another team to implement and push the rules. The ticket automatically will get sent to the wrong team and then we need to send it back to the user for them to update. 

For how long have I used the solution?

I have used AlgoSec for two years. I use AlgoSec in French.

What do I think about the stability of the solution?

I find AlgoSec to be stable. Sometimes there are days that it doesn't work. We connect to AlgoSec via the web. Some days we don't have access to it and we get in touch with the support team to help us. This happens around once a month. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

I reach out to support when I have questions. I send emails with my questions. 

How was the initial setup?

The initial setup was not complex. It was easy.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it is more expensive than other solutions. It's expensive because we also have the AFA module. 

Which other solutions did I evaluate?

AlgoSec is better than Skybox and Tufin. We have a lot of AlgoSec licenses. It offers the ability to do optimization and varied tasks.

AlgoSec offers diagrams about different pieces of equipment but Tufin and Skybox don't offer these features. I can also control external IPs. We can see the configuration. All equipment has configuration and AlgoSec enables us to log that traffic. We have control over the flow.

What other advice do I have?

I would rate it an eight out of ten. It's practical and easy to use. Many enterprises use it in France. Anytime we have questions, the support team is responsive.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
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it_user1580085 - PeerSpot reviewer
Sr Technical Consultant at a tech services company with 51-200 employees
Real User
May 26, 2021
Very powerful and useful tool; reduces operating costs by enabling access to all firewalls
Pros and Cons
  • "Rather than logging in on separate firewalls, AlgoSec enables you to make changes on all firewalls from one pane of glass."
  • "It's a very powerful and useful tool that can be customized to your requirements."
  • "Lacking in support of other platforms."
  • "I'd like to see this solution support some other Cloud platforms as well such as Alibaba and a GCP to give the customer flexibility."

What is our primary use case?

We are security consultants based in India. We provide solutions to our customers and implement for them. We deploy AlgoSec on cloud and on-premise, depending on the customer. The use case is generally for companies that have multiple firewall vendors. If you have FireEye, for example, you can create the rules according to your environment. But if you have four different kinds of firewalls, and you want to allow or block something, you need the configuration on all the firewalls. AlgoSec simplifies that process. Many of our clients in India use this solution. We are official partners of AlgoSec. 

How has it helped my organization?

This solution will cut down operating costs in any company. 

What is most valuable?

It's a bit difficult for a network engineer to login on the firewall and make the changes and in that sense, AlgoSec is a lifesaver. You don't need to log in on each separate firewall, you just login on AlgoSec and make changes on all the firewalls from one single pane of glass. You can get the logs from all the firewalls to your AlgoSec as well. And if you see any blocked traffic, you can delete it at the point it gets blocked. If you have five firewalls, it will show which firewall is getting blocked and that can be automated. It's a very powerful and useful tool that can be customized to your requirements. One of the main features is that you can configure all the rules in one place. It also provides a complete report of Euro firewall rules that complies with security authorities such as GDPR.

What needs improvement?

If we talk about Cloud and SDN Platforms it support AWS, Azure etc.... 

I'd like to see this solution support some other Cloud platforms as well such as Alibaba and a GCP to give the customer flexibility. 

What do I think about the stability of the solution?

It's a very reliable and stable product because it's not dependent on any hardware, and is installed on a one-to-one machine. 

What do I think about the scalability of the solution?

Scalability in this case really depends on whether the customer is able to provide the resources or not. It requires resources including memory, RAM, and those sorts of things. From a software point of view, I'd say it is very scalable. 

How are customer service and technical support?

I haven't needed to access technical support because their documentation was so clean and in such a format that I was able to implement without any issues. My customers use it and they are pretty happy with it, because there is good customer support available in India.

How was the initial setup?

The initial setup is very straightforward. You just find the resources on the virtual machine and download.

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis. The best part is that if you have two or three firewalls, but you are using them in a cluster, it's counted as one. This is a basic aspect of the licensing with AlgoSec. I think the licensing is pretty good because they now have all the compliance issues sorted. 

What other advice do I have?

If any user or customer has firewalls, maybe 15 or 20 plus, definitely go for this product. It cuts down operating costs. The benefit of AlgoSec is that you only need one engineer to do all the configurating, rather than separate engineers for the different firewalls. Not only that but you can automate as well. Obviously you have to integrate a texting management tool, but you can integrate and follow the focus.

I rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Systems Engineer at a comms service provider with 51-200 employees
Real User
May 3, 2021
Excellent monitoring and alerts but price and support need improvement
Pros and Cons
  • "The features that I like are the monitoring and the alerts. It provides real-time monitoring, or at least close to real-time. I think that is important. I like its way of organizing, also. It is pretty clear. I also like their reporting structure - the way we can use AlgoSec to clear a rule base, like covering and hiding rules."
  • "The only problem I have with AlgoSec is just its level of support, not with the product. Not with the organization or the documentation or anything else, but if I need any additional support, the only problem is the time it takes to get it."

What is our primary use case?

I have been implementing AlgoSec for different end customers. None of the environments are on the cloud, they're on-premise applications. Some of them have been planned, but a majority of them are for virtual instances. I have implemented four or five end-customers and also supported them with AlgoSec.

I deploy and maintain AlgoSec for customers for test purposes. I use it before doing anything on the customer's premises. For testing purposes, I have used it in my own environment also, but the majority of the time I'm using it in the customers' environment.

I have integrated AlgoSec with Check Point, Palo Alto, some older Cisco versions like WSN, Fortinet firewalls, and Cisco ASA.

What is most valuable?

The features that I like are the monitoring and the alerts. It provides real-time monitoring, or at least close to real-time. I think that is important. I like its way of organizing, also. It is pretty clear. I also like their reporting structure - the way we can use AlgoSec to clear a rule base, like covering and hiding rules. For example, if the customer is concerned about different standards, like ISO or PZI levels, we can all do the same compliance from AlgoSec. We can even track the change monitoring and mitigate their risks with it. You can customize the workflows based on their environment. I find those features interesting in AlgoSec.

The visibility is pretty clear from top to bottom, even interconnected maps and zones.

We can always customize the standard risk profiles. But even within the standard one, before doing any changes, when you go with the flow, they always inform you. Before implementing the change, you get the visibility there. You get the visibility with risks.

This is important because the places that I have worked have different departments for risk handling. So whenever we go through the flows before implementing, that part goes through the risk department and gets their approval first. With AlgoSec you get to know the risk profile before implementing the change. That way you get to know the risks that you are taking with that particular change. So it's important.

It has helped to reduce the time that it takes to implement firewall rules. In some places where I work, they fill a form and send it to a particular manager. For example, if an end-user fills it and he sends it to his manager, then it gets his approval and he sends it to the risk department, and gets their approval, and sends it back to the person who implements. There's a chain that takes a longer period of time and even their paper costs. That gets reduced when they use a workflow from AlgoSec. They always get automatic notifications when the change moves on to the next level so they know exactly which stage the change is in.

It is helping to reduce those policy changes by more than 50%.

You can face audits in two ways. You can either do it from AlgoSec. I have used it like that for periodic audits. You can always plan it. Either you can go from one of your rules, clean up your rule base and improve the standards of your risks and all the other areas in the AlgoSec reports. Or else, you can go for a PCR level report and you can prepare it stage-by-stage and commit up to a certain standard. I have used both methods. You can also do reports for the particular changes and check how much your environment is improved after you follow the report and do the particular change that they suggest. For example, reordering or combining your rules or removing some of the unused objects. Then you can run a report and see how much it gets improved. So in terms of auditing, which they can run every six or eight months, or once in a year, you can always turn on your audit before it comes to that level. You can always prepare for your audit by scheduling reports.

It's pretty easy when it comes to integrating with the leading vendors. If you want to integrate, they have proper documentation. Their documentation is very good. I have to give them credit for that. You can always follow it. Integrations are pretty easy and much easier than with some of the similar competitive products that I have used. I don't want to mention names, but AlgoSec is much easier because of their proper documentation. For example, when you are integrating a particular device or application, you know the things that you need to do because they have the proper documentation before doing it. It takes less time to integrate compared to some of the other products in the field.

I have come up with two cases of misconfigurations in some rules. One of them is with change requests when you have a single object and you just have to amend it to the particular rule but not to other specific rules. The other thing is what rule it's covering. It's not a misconfiguration, actually, and you can amend it. I have come up with some situations like that. Before coming back to my stage, it is always clear from the other risks and level of approval. So I did come up with that kind of a scenario but it's not actually a misconfiguration.

AlgoSec has helped to simplify the job of security engineers because you can always monitor your risks and know that your particular configurations are up-to-date, so it reduces the effort of the security engineers. You can always get top to bottom. For example, if you talk about the rule base of a particular firewall and access to some particular things, you can always get a clean one with the required security. So rather than going here and there, they can always use this tool to do the automation and their decision-making.

I haven't yet configured with Cisco ACI, but in the next one and a half months, I'll be integrating it with an ACI structure.

I expect the value of bringing AlgoSec and ACI together will be good. It'll be like an extension. If you integrate AlgoSec, it's not like a single point. If you connect it with the ACI fabric it will be challenging. I haven't really experienced it in full, because I am still in the designing phase and I haven't done the full implementation, but I feel like it'll be interesting and challenging. Since I have not experienced it or yet done the implementation combining these two, I cannot fully say how it will be. It's a question mark. But I'm expecting it to be a little bit challenging because the visibility differs.

What needs improvement?

AlgoSec needs improvement with its support level.

I know that they have 3D architecture like SMB and enterprise on top of that. Some people consider this as a noncritical device. But because it's not as critical as a firewall, some people think that the support level does not need to be equal to a firewall level of support. But if some people are monitoring and managing firewalls through AlgoSec, the level of support should be equal to a firewall level. It shouldn't be dragging over two or three days. I know that they have three levels of support, but at the very first level, I believe you should be able to directly contact the tech and get a solution as soon as possible.

The only problem I have with AlgoSec is just its level of support, not with the product. Not with the organization or the documentation or anything else, but if I need any additional support, the only problem is the time it takes to get it.

For how long have I used the solution?

I've been using AlgoSec for two and a half to almost three years now.

I use AlgoSec Firewall Analyzer and FireFlow.

What do I think about the stability of the solution?

It is generally stable. As I mentioned, the only problem the customers are worried about is the technical response time from AlgoSec. If you have to contact tech support the project will get delayed. The customers are comparing it because, for example, in their environment they have Palo or Check Point, and their support levels are much higher. With them, when you open a ticket, after a few minutes you can check and get the opinion from the tech or check if an engineer is available. If it's a critical issue, you can always talk to him within hours and fix the issue. So they always compare that level to AlgoSec's support level. That's the only issue that we have to explain to them. The customer's opinion is this is a non-critical device because this is not a firewall. But we manage firewalls so that kind of level of support should be given.

What do I think about the scalability of the solution?

In terms of scalability, the maximum that I have tried with AlgoSec is six clusters. Its scalability is good. The way that we can work with it is good because with every device you can see everything on the same dashboard. If you want to check the monitoring, you can always select the device to see. You can check the status by clicking the device. It's the same structure. The scalability is good but I have only worked with a maximum of six clusters so I can't tell you exactly when it comes to a high number of hours, if it is good or bad, but for the six that I have worked with, it's good.

We do have plans to increase usage of AlgoSec. I have explained to some of the customers about the application integrations, the visibilities, and the rule-based optimizations by using this feature. In terms of features, I am expecting that they'll amend that component to their environment. Since we are a system integrating company, when we propose a solution for a particular customer, we always propose to do firewalls. Therefore, we always add AlgoSec. When we are proposing it, we always submit AlgoSec automatically.

How was the initial setup?

I did not find the initial set up very complex. It's advanced, but not complex. Their documentation for implementation is very good.

It really depends on the customer. Some places, when you go for a POC or a deployment, we can always plan and tell them that if they are integrating these kinds of things, these are the levels of provisions that we need. These are the things that they need to do from their end. 

The POC for some customers goes three or four days because of their delays. But with some customers it goes fairly quickly, like a day and a half or two days. For one customer it took five days because they had a procedure where you have to fill a form and send it before creating your user for AlgoSec when it's with the firewall integrations. Because of that, it took a little bit longer. So depending on that I give it three to five maximum days to integrate four or five clusters. It really shouldn't have taken that long to do the work. Then you need to contact different teams to get the support. It all causes delays.

In terms of implementation strategy, I'm always looking at what their components are. I always have to go with the Firewall Analyzer components and to check what type of devices  they are willing to integrate for this particular unit. I check if it is a Check Point cluster, or the Palo cluster, or a Forti cluster, and what the additional features are that they are looking for. Based on that, I complete the Firewall Analyzer unit as soon as I can. Since I have worked with the product, I have similar use cases. What are the things that we can use to demonstrate for firewall change flow? I'm always asking for input from them. What are the things that you need for base level policy changes, etc...?

In terms of actually deploying AlgoSec, most of the time it's me only. But I have to contact the other end. There is always a direct contact person and a support team when it comes for integrating the firewalls. 

When it comes to maintaining AlgoSec, we have another colleague also. They can always give the support.

What was our ROI?

I have seen improvements of ROI at companies. Although customers might have a department, they recruit new people to use AlgoSec reports to analyze their risk, monitor the alerts, and check their daily tasks. I have seen new implementaton by a banking customer who obviously see the value.

What's my experience with pricing, setup cost, and licensing?

I'm on the technical side so I don't have a clear picture about pricing and licensing. But as far as I know, if a customer asks for a 24/7 support, the pricing level is much higher, relative to normal 8 - 5 support.

Recently, we proposed AlgoSec and there were other companies who proposed other solutions. During the technical discussions, I was the one who did the demonstration, and we were able to say that whatever features they are looking for, we can always provide it with AlgoSec. When they finally released the tenders we were in the top three options and the second place for technical. The only problem was the pricing with AlgoSec.

The other company gave much a lower price. We couldn't match the AlgoSec price level to that particular vendor. I think the company and customer were really impressed with our presentation and demonstration that we gave. They even told us if we can reduce our pricing by a certain level, they can take us because they are impressed with our product, but the pricing won't do. But when we tried to AlgoSec to reduce the cost so we can get this deal they couldn't match it to that level. Unfortunately, we lost the customer.

It was not a one day effort that we put into submitting these documents, to comply to their requirements, and do a demonstration. They were convinced to take this product, but because of the pricing issue we lost it. We all got disappointed about the support level.

Which other solutions did I evaluate?

I find AlgoSec more organized than some of the other products. With some other products, you have to go here and there to check it, but with AlgoSec it's more organized. But, I find some of the other products more customizable than AlgoSec. It takes a little bit of time to do the customization, for example, if you need to change or add some special level of approval or if you need to add three different levels of approvals for a particular workflow. To do that, sometimes you have to contact AlgoSec's regional support. But with other products that I know, it's just a matter of adding a particular character to the workflow. In some cases I have found other products that are useful, but in terms of organization, I find AlgoSec easier and more manageable than some of the other products.

What other advice do I have?

I have learned so many lessons here. A secure environment is your main asset. When you have a secure environment you can always run your business smoothly, do your changes smoothly, and do your daily tasks smoothly. A secure and safe environment is the key to a successful IT business. That's the main point that I've learned from this.

If you're implementing, I always recommend AlgoSec and to check whether it can cater to their needs. Most of the time, it is capable. It's capable of handling your requirements most of the time.

On a scale of one to ten, I would give AlgoSec a seven.

This is taking into consideration the support and everything else. Any talks about AlgoSec and you need to consider their support level.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2164461 - PeerSpot reviewer
reviewer2164461Works at a tech services company with 51-200 employees
User

I came across Algosec as one of the best products to work with due to its ease of deployment and features. Also, the support is amazing they very well respond under the said SLA. Any multi-vendor firewall must have the tool to manage their network easily and also they give a good insight into the complete network with a beautiful network Map.

it_user1537593 - PeerSpot reviewer
Deputy Information Security Department Director at AMT Group
Real User
Apr 4, 2021
Flexible, improves firewall efficiency, and highly customizable
Pros and Cons
  • "AlgoSec ASMS brings a holistic view of network firewall policy and automates firewall security management in very large-sized environments."
  • "The initial setup can be complex for beginners."

What is our primary use case?

Many of our customers have big networks with several different vendors of telecom and firewall equipment. This means that network management overhead is significant and manual firewall rule modification is slow and error-prone.

Many firewalls have a bunch of redundant and often unused rules and that decrease overall network performance. The AlgoSec ASMS solution gives customers a very powerful tool for taking control over their firewall policies and to speed up their network security operations and incident response.

How has it helped my organization?

AlgoSec ASMS brings a holistic view of network firewall policy and automates firewall security management in very large-sized environments. Additionally, it speeds up the changes in firewall rules with a vendor-agnostic approach. As a result, the security and accuracy of firewall rules are increased.

Another very helpful feature of the AlgoSec ASMS solution is the ability to automate the mapping between applications and IT systems traffic requirements, and firewall rule base in couple with security risks analysis and compliance.

What is most valuable?

The AlgoSec solution consists of several modules and each of them improves the environment in a specific area. The Firewall analyzer produces a holistic view of the network topology with knowledge of firewall policies, security risks, and compliance.

The Fireflow module automates the change management process and is tightly integrated with the Firewall Analyzer to achieve compliance with minimal exposure.

The AppViz module allows for mapping applications and IT systems, their traffic with vulnerabilities, and firewall rules and policies.

What needs improvement?

The initial setup can be complex for beginners.

For how long have I used the solution?

We started to offer AlgoSec ASMS solution to our Customers in 2015.

What do I think about the scalability of the solution?

Scalability is good if you choose the right sizing of hardware and design.

Which solution did I use previously and why did I switch?

We have had several projects with other firewall management solutions, and our customers choose AlgoSec because it's very flexible.

How was the initial setup?

The setup is easy when you know what to do. The solution has many options to customize and tune.

What about the implementation team?

Our company engineers implemented the solution.

Which other solutions did I evaluate?

We have evaluated Tufin and Skybox.

What other advice do I have?

For many customers in Russia, the support of local firewall and network vendors' equipment is very important and they will be happy to get that from AlgoSec.

In Russia, there are several common firewall and VPN solutions that are widly deployed over the country. Sometimes, the use of these products is required by regulation, whereas other times, customers prefer using Russian devices to lower foreign vendor dependency risks. It also ensures that no foreign sanctions will break their network and security operations.

Having the support of these devices is very important for our customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. My Company is a System Integrator with broad and deep experince in netwroking and security areas, We are in partnership with Algosec and have successfuly implemented several projects for our Customers with Algosec products.
PeerSpot user
reviewer1335642 - PeerSpot reviewer
Associate Consultant- Cybersecurity & GRC services at HCL Technologies
Real User
Jan 20, 2021
Assists with identifying traffic flow issues within a short span of time
Pros and Cons
  • "AlgoSec assists with identifying traffic flow and related issues within a short span of time."
  • "I would like to see an improvement to the technical support which is provided by AlgoSec."

AlgoSec assists with identifying traffic flow and related issues within a short span of time. The operational value it provides us helps in increasing our efforts towards different issues, thus increasing our scope of work.

We haven't observed any technical issues with AlgoSec and the support provided is as per the expectations. Overall, we are satisfied with AlgoSec products and services.

I would like to see an improvement to the technical support which is provided by AlgoSec.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1449453 - PeerSpot reviewer
Managed Security Services Product Manager at a comms service provider with 10,001+ employees
Real User
Nov 12, 2020
Easy to navigate with good technical support and an easy initial setup
Pros and Cons
  • "The solution is easy to navigate."
  • "So far, our capabilities mapped with AlgoSec has always achieved the best of results for our customers."
  • "AlgoSec can probably do better at introducing features for the cloud firewall scenarios. This is something that will probably help customers. It needs a hybrid scenario that includes private cloud, public cloud, and on-prem things. If a feature could cover all three different types of deployment, that could probably make it even more desirable for clients."
  • "AlgoSec can probably do better at introducing features for the cloud firewall scenarios."

What is our primary use case?

We primarily use AlgoSec to just have a check on what firewall rule sets have been configured over a period of time, and if there are any redundancies within those rules, that we can eliminate without any confusion within the ruleset. It allows us to have the optimum support and effectiveness of the firewalls.

What is most valuable?

Doing the analysis of rule sets is very useful for us.

Being able to make and implement changes within a timeline is a very valuable aspect of the solution.

The solution is easy to navigate.

The initial setup is straightforward.

What needs improvement?

AlgoSec can probably do better at introducing features for the cloud firewall scenarios. This is something that will probably help customers. It needs a hybrid scenario that includes private cloud, public cloud, and on-prem things. If a feature could cover all three different types of deployment, that could probably make it even more desirable for clients.

For how long have I used the solution?

I've been dealing with the solution for two and a half years at this point.

What do I think about the stability of the solution?

We've not received any complaints so far when it comes to stability. So far, our capabilities mapped with AlgoSec has always achieved the best of results for our customers. There don't seem to be bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We haven't heard anything from clients that would lead us to believe they couldn't scale the solution if they needed to.

How are customer service and technical support?

The technical support is quite good. I would rate them eight or nine out of ten.

There are some points wherein when it comes to support, my engineer may not have gotten direct support immediately. In the past, my engineer might have to wait half an hour or one hour to get an answer, and then, of course, the customer is also waiting. That slightly impacts my customer experience. Due to that aspect, I am reducing one or two points for that. However, overall, we're pretty satisfied with the solution.

Which solution did I use previously and why did I switch?

I use a few other solutions as well. More often, I would advise clients to go with AlgoSec. Of course, as a secondary option, if our customers personally had some other preference, my experience is that they tend to go for Tufin rather than Skybox.

How was the initial setup?

The initial setup is pretty straightforward. It's not complex. We don't face any challenges on that front.

What about the implementation team?

We both deploy the solution and manage the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it would be useful if they could be a bit more aggressive to their competition in the market. They need more aggressive pricing. That would be certainly more helpful to the market overall.

What other advice do I have?

We have relationships with AlgoSec, Skybox, and Tufin. We are resellers as well as value-added service partners of all three solutions.

Our experience is across the board. What we advise depends on our customers' requirements and preferences. Based on that, we suggest select solutions.

We have a cloud model that we have worked out with AlgoSec. We are their managed security service partners. Along with that, we also do the on-prem deployment, especially in the Indian government sector.

Overall, I'd rate the solution a nine out of ten. I've had a fantastic experience with it so far.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1433391 - PeerSpot reviewer
Network and Security Engineer at Inmarsat
Real User
Oct 14, 2020
End-to-end visibility and analysis of the rule base facilitates securing and streamlining of our environment
Pros and Cons
  • "The complete and end-to-end visibility and analysis it provides of the policy rule base is invaluable and saves countless time and effort."
  • "Overall, I am happy with the product; it meets and even exceeds our expectations and ticks all the boxes in terms of reasons for purchasing it."
  • "In terms of additional features in the next release, more integration with SD-WAN would be valuable."

What is our primary use case?

We primarily use AlgoSec for Firewall Security Management, Firewall Policy Automation, and Auditing. Our firewall estate environment is complex, multi-vendor, and across many sites, so we needed a product that would integrate seamlessly, encompassing all sites and platforms.

It's an ongoing process and we are constantly learning about new features of the product that would be beneficial in terms of helping secure, consolidate, and streamline our environment.

We are well on the road to achieving this with the help of their Professional Services team.

How has it helped my organization?

It has saved us much time, helping us work smarter and more efficiently with regards to policy/ruleset management, automation, and consolidation. This product has saved us numerous person-hours in terms of automation and consolidation.

The various elements of the product have allowed us to cover all aspects of Firewall Security Management, Firewall Policy Automation, and Auditing, which all help to leverage the product's full potential.

Having learned more about the product, going forward we believe it will allow us to benefit in additional areas of Firewall security management. 

What is most valuable?

We have found the Firewall analyzer to be most valuable in terms of policy ruleset management. However, policy ruleset management, automation, and auditing are all good features.

The complete and end-to-end visibility and analysis it provides of the policy rule base is invaluable and saves countless time and effort.

The automation possibilities the FireFlow product provides will also be very useful going forward in terms of time and effort saved, as well as reliability and efficiency.

Overall, the Firewall Analyzer is hugely beneficial in terms of policy ruleset management.

What needs improvement?

Nothing comes to mind in terms of things that need to be improved.

In terms of additional features in the next release, more integration with SD-WAN would be valuable.

I would also like to see more integration with Cloud security products and services but overall, the product compatibility and integration with multi-vendor and differing platforms/environments is pretty comprehensive. That said, with the fast-moving nature of SD-wan and Cloud Security, product features and enhancements will need to keep pace because clearly, Cloud Security is where the industry will be focusing. 

For how long have I used the solution?

We have been using AlgoSec for nearly a year.

What do I think about the stability of the solution?

AlgoSec is as stable as can be expected.

What do I think about the scalability of the solution?

It is highly scalable and more than meets the requirements for our environment.

How are customer service and technical support?

They were very good, responsive, knowledgeable, and usually resolved issues quickly.

Which solution did I use previously and why did I switch?

We did not use another product prior to AlgoSec for the same purpose.

How was the initial setup?

The initial setup was fairly straightforward; however, with the usual initial setup niggles and teething issues.

What about the implementation team?

The Professional Services team assisted us and had a very good level of expertise.

What was our ROI?

ROI is very well leveraged.

What's my experience with pricing, setup cost, and licensing?

Setup cost and pricing were reasonable and the licensing was straightforward.

Which other solutions did I evaluate?

We didn't evaluate other products as we had a previous, much smaller deployment of AlgoSec that we were happy with.

What other advice do I have?

Overall, I am happy with the product; it meets and even exceeds our expectations and ticks all the boxes in terms of reasons for purchasing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Paulo Ataides - PeerSpot reviewer
Senior Information Technology Security Analyst at a integrator with 1,001-5,000 employees
MSP
Oct 9, 2020
Speeds time required for compliance audits and provides a safer environment
Pros and Cons
  • "Optimizing the operation making it possible to focus on other improvements."
  • "We implemented in an environment with more than 280 Firewalls from different manufacturers and the AlgoSec solution enabled a more detailed analysis of the environment, ensuring greater security."
  • "Perhaps a better financial option would allow customers to choose the complete solution. In an environment that is very large, with many firewalls and routers, it is sometimes impossible to buy all of the licenses."

What is our primary use case?

Increase the visibility of CyberSec and the area of compliance (audit) of the environment, with the AFA increasing the visibility of vulnerabilities in the environment caused by extensive configurations, and with the AFF optimizing the operation, allowing to focus on improvements.

We implemented in an environment with more than 280 Firewalls from different manufacturers and the AlgoSec solution enabled a more detailed analysis of the environment, ensuring greater security.

It made it possible to reduce the performance of the operating team in the reactive combat of threats, making the operation more active and focused on quality.

How has it helped my organization?

Reducing operational costs and decreasing the cat's time with rework and unproductive audits.

We find that the traffic simulation query, active change, policy optimization, FireFlow, and map features are especially useful. All other features of the app are also valuable.

The time spent on auditing before AlgoSec was very heavy, at least one analyst dedicated for a week for small audits, and for most, we lost an analyst for weeks.

After implementing AlgoSec, we reduced the audit time to three days.

The environment is much safer with more active configurations.

What is most valuable?

Analysis of the environment to optimize the use of the solution (firewall) and obtain a greater view of compliance.

Optimizing the operation making it possible to focus on other improvements.

The possibility for the end-user to request their rule and ensure that policies are complied with using AlgoSec adds greater security, and it also speeds up the request process. It also makes it possible to automate the implementation of rules.

The user receives the information if his request is within the policies and can continue the request, or if it is denied, the applicant must adjust their request to stay within the policies. The time spent for this without AlgoSec is up to one week, whereas with AlgoSec, in a maximum of 15 minutes we have the request analyzed.

What needs improvement?

I would like to see support more technologies, but I know that AlgoSec is always in the process of evolution.

Perhaps a better financial option would allow customers to choose the complete solution. In an environment that is very large, with many firewalls and routers, it is sometimes impossible to buy all of the licenses. This makes the AFF solution impossible.

What do I think about the stability of the solution?

This product is stable. There have been a few problems, but when there is some instability the support is always available.

What do I think about the scalability of the solution?

Scalability-wise, this product is good. You can increase capacity simply by buying more licenses.

How are customer service and technical support?

We had a few cases where we needed support, but whenever we did, it was available, and with the information needed to solve the problems.

How was the initial setup?

The initial setup is easy and simple.

What about the implementation team?

Always by supplier, highly qualified work with positive results.

What was our ROI?

The solution has a high cost, but the reduction in operation pays the investment.

What's my experience with pricing, setup cost, and licensing?

For the AFF solution, it is necessary to purchase a license for each network asset so that the solution is complete, depending on the size of the environment. 

Which other solutions did I evaluate?

Before choosing this product, we evaluated SolarWinds and FireMon.

What other advice do I have?

Overall, this is a good product and it meets the needs of customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1432929 - PeerSpot reviewer
Network Security Engineer III at Choctaw Nation of Oklahoma
Real User
Oct 9, 2020
Gives us confidence in our firewall configuration and facilitates compliance
Pros and Cons
  • "The firewall analyzer is great if you deploy a new firewall platform and need to see if it provides an adequate level of protection, where you don't have any dangerous rules."
  • "I am less stressed thinking there could be a glaring misconfiguration that could cause an incident."
  • "I like the training available as it is very informative, but, I wish it was just available from YouTube and I could easily play it from my cell phone without additional logins."
  • "The cost is kind of high but I really did not check any other vendors."

What is our primary use case?

We use AlgoSec to see where our firewalls stand, configuration-wise, and where we can make the policies safer for the environment. We are a large Government organization that provides critical services to the community.

We have a mix of ASA and Firepower that we use in the environment. The tempo is pretty high and there is a large amount of opportunity for error due to the size of the team and sometimes lacking in technical experience with configuring the firewall platforms.

This tool allows us to check the config really easily.

How has it helped my organization?

Our pen testers were constantly using AlgoSec for the firewall assessments, even when going with different vendors. We decided to buy the product in order to check the policy in real-time and ensure there were not miss-configurations that would linger until next year's pen test.

We also get an automated email of firewall changes in addition to being able to see if there are any rules that are poorly configured.

I am less stressed thinking there could be a glaring misconfiguration that could cause an incident.

What is most valuable?

We primarily use the firewall analyzer feature. It is really great for looking at stuff like PCI, HIPPA, etc. There are sometimes false positives but I don't know of a product out there that does not have false positives.

The firewall analyzer is great if you deploy a new firewall platform and need to see if it provides an adequate level of protection, where you don't have any dangerous rules.

I like the peace of mind that we get from seeing what our overall score is for the configs. I also like that I can check against PCI requirements.

What needs improvement?

This is a tough one because it has a lot of good features.

I think that the rate of false positives can be improved. I would like a FireFlow or packet-tracer-like capability at a lower licensing level.

I liked the additional capabilities for an analyst or lower-level network admin or service desk tech to be able to check the rules to see if there is something blocking the traffic. However, I was not able to get the licensing approved above just FA.

I like the training available as it is very informative, but, I wish it was just available from YouTube and I could easily play it from my cell phone without additional logins.

For how long have I used the solution?

I have been using AlgoSec for a few years.

Which solution did I use previously and why did I switch?

We just relied on tech skills and pen tests. This way led us to be reactionary instead of getting ahead of problems.

How was the initial setup?

Setup was not too difficult.

What's my experience with pricing, setup cost, and licensing?

The cost is kind of high but I really did not check any other vendors.

Which other solutions did I evaluate?

I did not evaluate other options. I do like NetBrain's Path tool. This gives us a similar capability to FireFlow and has some other really great tools. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.