Agiloft Contract Lifecycle Managment (CLM) Reviews and Pricing

Director, Legal Services at a retailer with 1,001-5,000 employees

Feb 15, 2017

The customization capability and easy searching functions make this a high value solution.

Pros and Cons

"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."

"One possible area of improvement would be reporting."

We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge. The customization capability and easy searching functions make this a high value solution. Very easy to implement.

One possible area of improvement would be reporting. It is a bit tricky to set up new reports.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Patrick FarrellBusiness Analyst at a non-profit with 201-500 employees

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Nov 8, 2018

We love the ability to extend the app by building our own tables to augment or compliment our main contract table. Super flexible and easy to extend.

it_user596115

Contract Administrator at a non-tech company with 501-1,000 employees

Jan 31, 2017

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Allows for automatic notification of contract expiry dates, as well as customizable notifications for other contract events, like price changes, or price reviews.

Pros and Cons

"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."

"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."

What is most valuable?

Other than organizing all of our contracts in a centralized repository, Agiloft allows for the automatic notification of contract expiry dates, as well as customizable notifications for other contract events, like price changes, or price reviews.

How has it helped my organization?

Although we are still fairly new users of Agiloft, I can see it will make it easy to look up contract T&Cs, as well as properly track our contract approval processes.

What needs improvement?

One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records. Currently, a user is forced to download an attachment or document in order to read it. I feel an integrated document viewer (ideally with search capabilities) would be a more productive way to look up information in a contract document.

For how long have I used the solution?

I have used it for less than one year.

What was my experience with deployment of the solution?

No issues were encountered with deployment.

What do I think about the stability of the solution?

No stability issues to date.

What do I think about the scalability of the solution?

It's obvious to me that Agiloft can handle much more than contract management. In the system that was built for us, we had a few specific requirements that were not part of Agiloft's initial configuration, and those requirements were implemented seamlessly.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We had no previous solution.

How was the initial setup?

Agiloft has a level of complexity appropriate for its function. It does require a certain amount of training to use the system, and even more in-depth training to administer and customize the system.

What about the implementation team?

Most of the implementation was done through the vendor's implementation team. The main implementer that was assigned to our database was excellent to work with.

What was our ROI?

It is too early to say anything about ROI.

What's my experience with pricing, setup cost, and licensing?

Like any other investment, do research, comparisons, and determine your exact needs. Agiloft has a license fee (per user) and an implementation fee. Discuss your options with the Agiloft rep, because there are many options for purchase.