I use Acquia primarily for front-end development and building reusable components. We employ a model approach with the paragraph model to build reusable components and layout builders.
We also utilize micro front-end concepts, tweak templating, and dynamic themes with personalization features, allowing users to configure their themes.
The best feature of Acquia is its deployment capabilities and the DX product, which recently released a new framework called DX Acquia. This framework enables faster site building, even for those who may not be technically strong, with pre-available theming and components. Acquia ensures we always have the latest releases available, which is a positive step forward in growth.
In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites. Due to security concerns, Acquia and Drupal have not gained strength as fully transaction-based platforms.
I have used Acquia for almost six years.
I have not had any issues with the stability of Acquia.
Acquia is comfortable with content-type websites, but not very scalable for ecommerce. It works well for content-rich, marketing-focused sites with flexible content management. Initially, there was difficulty running setups locally, however, Acquia Cloud has simplified the process.
Acquia's platform support is generally good. During past projects where we needed platform upgrades, their support team was helpful, even though sometimes our team had to be involved in fixing issues.
On a scale from one to ten, their support is about a seven.
Initially, we faced challenges with setup due to Acquia's enabling of Docker and related toolkits. However, with Acquia Cloud, the setup has become much easier.
We worked collaboratively with the Acquia platform team, particularly during platform upgrades and issue resolutions.
Acquia licensing works on a yearly subscription basis. The subscription amount is typically covered by the client as part of the agreement. I'm not sure about the current pricing, but it was a yearly web subscription.
Overall, I would rate Acquia seven out of ten. I would recommend this product to other people, especially for smaller applications with limited budgets. The support is good, and having the owner of Drupal also own Acquia is advantageous.
