Compare StarWind vs Veritas

StarWind

Based on 275 reviews.

Veritas

Based on 317 reviews.

Latest Research

Buyer's Guide

StarWind Virtual Tape Library vs. Veritas Access Appliance

June 2025

Veritas Access Appliance vs. StarWind Virtual Tape Library

Updated: June 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

StarWind Virtual SAN

38 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

22 reviews

Top Industries

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Julian Clarke
Solution Architect at a tech services company
My main use case for StarWind Virtual SAN is that I have implemented and managed several instances of StarWind, but...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup ( /products/veritas-netbackup-reviews ) is for normal backup operations,...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Kader Bouteldja
Infrastructure architect at Mailo
I haven't experienced support since I used the free version. Anyway, I have found plenty of support from StarWind...
Read full review of StarWind Virtual SAN »
jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at WYATT EARLY HARRIS WHEELER LLP
Support is fantastic. It is quick, responsive, knowledgeable, and professional.
Read full review of StarWind Virtual SAN »
Carl Marshall
Network Administrator at Winchester Utility System
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
Evgenii Korsak
Works
The technical support is very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
HunterMorgan
Owner at Data Barn
We don't use the proactive part of support a whole lot but that's really because we're a very simple setup at the...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
RobMooij
CTO at Bg-software
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
System Administrator at Wilson Logistics
Technical support was very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Demetris Nicolaou
Manager, Computer Division at Hellenic Technical Enterprises Ltd
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support from Veritas is always available. Whenever a technical engineer or customer encounters issues they...
Read full review of Veritas Enterprise Vault »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Their technical support is excellent.
Read full review of Veritas NetBackup Appliance »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
I rate the technical support a nine out of ten. The response from the support team has not always been quick, so...
Read full review of Veritas NetBackup Appliance »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate...
Read full review of Veritas NetBackup »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
The support has been good, I have not had any problems with the support.
Read full review of Veritas NetBackup Appliance »
EnterDirect677
Director of the Enterprise Department at a tech services company
Technical support is something that needs improvement.
Read full review of Veritas NetBackup Appliance »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »
JOE NJENGA
Software Developer at BOLDATA SYSTEMS LTD
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of...
Read full review of Veritas NetBackup Appliance »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support could improve.
Read full review of Veritas Access Appliance »
John Chege
Head Of Infrastructure at Rigor Systems Limited
Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten...
Read full review of Veritas NetBackup »
Anonymous User
Senior DBA Sql Server, Oracle at a aerospace/defense firm
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or...
Read full review of Veritas NetBackup »
Anonymous User
CEO at a tech services company
I used technical support years ago and it was good. The 2012 edition was bad but technical support really tried to...
Read full review of Veritas Backup Exec »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Shashikant Patel
IT Manager at Canara Robeco
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
NadavNegev
Technical Consultant at Hewlett Packard Enterprise Company
Technical support is very fast. It's great. I always get my answer and I am always able to get an engineer to solve...
Read full review of Veritas Enterprise Vault »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Anonymous User
IT admin
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. We're satisfied with the level of service they provide to us.
Read full review of Veritas Backup Exec »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »
Anonymous User
Manager of Infrastructure at a tech services company
Technical support is good. Veritas is good, overall, when it comes to the technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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