Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 150 reviews.

TIBCO

Based on 230 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

August 2026

TIBCO Live Datamart vs. Snowflake

Updated: August 2026

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

August 2026

Snowflake vs. TIBCO Live Datamart

Updated: August 2026

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

12 reviews

11 reviews

11 reviews

5 reviews

4 reviews

Top Industries

Financial Services Firm

17%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Financial Services Firm

13%

Construction Company

10%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »

Review 1 of 5

Customer Service

Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
Read full review of Snowflake »
AyindeHammed
BI Developer at DivVerse LLC
I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had...
Read full review of Snowflake »
Andrejs Nikitins
Data Analyst at Mastercard
I have not needed to engage with customer support since Snowflake is a native, intuitive solution. I cannot really...
Read full review of Snowflake »
Avijit Bhattacharya
Senior Data Engineer at Warner Media Discovery
If I were to rate the support on a scale of one to ten, it would fall around six. Occasionally, there are delays in...
Read full review of Snowflake Analytics »
AyindeHammed
BI Developer at DivVerse LLC
I have not reached out to customer service, so I have no experience with them.
Read full review of Snowflake Analytics »
KamleshPant
Senior Software Architect at USEReady
Mostly, the problems are in-house or internal, so we solve them internally. As of now, I haven't had a chance to work...
Read full review of Snowflake Analytics »
Chris Hastie
Data Lead at InterWorks
The customer service and support team is very useful and strong. They've got support built directly into the...
Read full review of Snowflake »
Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
Read full review of Snowflake Analytics »
PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
Read full review of Snowflake Analytics »
Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
Omar AKIL
Big Data & Cloud Manager at micropole
I find Snowflake's technical support to be highly responsive. They are exceptionally quick to address issues,...
Read full review of Snowflake Analytics »
Vimalathithan M
Associate Director - Delivery (Technology DWH & Data Engineer) at MOBIUS KNOWLEDGE SERVICES PRIVATE LIMITED
We have proper support. It analyzes user greetings and reports and addresses the issue.
Read full review of Snowflake Analytics »
SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
SunilPatil1
Asset Builder at Genpact - Headstrong
I am satisfied with the work of technical support from Snowflake; they are responsive and helpful.
Read full review of Snowflake »
Anonymous User
Lead Analytics Consultant at a outsourcing company
What I have seen during my time working on these projects is that the Snowflake Analytics documentation is excellent....
Read full review of Snowflake Analytics »
Anonymous User
Technology & Innovation at a consultancy
The technical support is pretty good, particularly if you are a more technical user. The people they have are quite...
Read full review of Snowflake »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
Read full review of Snowflake »
Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
Read full review of Snowflake »
Anonymous User
Solution Architect at a wholesaler/distributor
I do not directly interact with the support, but I believe our platform architect reached out, and he got a response.
Read full review of Snowflake »
Anonymous User
ML Lead at a tech services company
I don't have much experience with their technical support. When we asked them some technical questions related to...
Read full review of Snowflake »
Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
Read full review of Snowflake Analytics »
Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
Read full review of Snowflake »
Cristobal Rodriguez
Director Consultoria at tecnoscala consulting
The experience that we have had until now is that we can use the Snowflake very well from the videos on the web. The...
Read full review of Snowflake »
Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
Read full review of Snowflake »
Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
Read full review of Snowflake »
Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »

Review 1 of 30

Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
Shaina Munoz
Software Engineer at a manufacturing company
TIBCO Jaspersoft's customer support is basically non-existent. TIBCO Jaspersoft does not offer much in terms of...
Read full review of TIBCO Jaspersoft »
Jacobo Ortiz Avila
Production Engineer at Parex Resources Inc
The support receives a rating of six because we're a Colombian company that has our base in Calgary. The support was...
Read full review of TIBCO Spotfire »
Amandeep Pawar
Senior Engineer at Airy Software Technologies Private Limited
Customer support for TIBCO Jaspersoft is good and very helpful whenever I need assistance.
Read full review of TIBCO Jaspersoft »
Nicolas Forgues
Head of Data & Content at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
NarendraThota
Vice President of Technology Services at a computer software company
The solution’s technical support is good.
Read full review of TIBCO Cloud API Management »
Fuad Mammadli
Deputy Chief Financial Officer at Unibank
My company's IT team provides us with technical support for the product whenever required.
Read full review of TIBCO Spotfire »
AliKhalil
manager at a non-profit
The customer support for TIBCO Spotfire is really respectful and patient. On a scale of 1 to 10, I would give the...
Read full review of TIBCO Spotfire »
SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Javed Mir
Jaspersoft SME at NA
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »
Anonymous User
Data and Integration Specialist at a tech vendor
The customer support response is generally helpful, especially for setup and technical issues, although sometimes...
Read full review of TIBCO Spotfire »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We're a TIBCO partner; we've never had issues with technical support.
Read full review of TIBCO Streaming »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Anonymous User
National Integration Lead at a tech services company
The technical support is very good.
Read full review of TIBCO EBX »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Anonymous User
IT Administrator at a transportation company
I rate the technical support a five out of ten. Though it is a stable product, if we have an issue with the product,...
Read full review of TIBCO BusinessWorks »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Chandu Sekhar
Manager at a tech vendor
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
Technical support for the solution is good, but the community support offered is not as good as Tableau. I've noticed...
Read full review of TIBCO Data Science »

Review 1 of 30

Technical Support

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