Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 141 reviews.

TIBCO

Based on 211 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

July 2025

TIBCO Live Datamart vs. Snowflake

Updated: July 2025

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

July 2025

Snowflake vs. TIBCO Live Datamart

Updated: July 2025

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

15 reviews

27 reviews

7 reviews

5 reviews

7 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Snehasish Das
Technology Leader at eTCaaS
I started working with Snowflake when I was with Fidelity Investments around 2016-2017. We used Snowflake on AWS...
Read full review of Snowflake »
KamleshPant
Senior Software Architect at USEReady
I have to get the data, load it into the warehouse, and analyze it to gain insights from the data.
Read full review of Snowflake Analytics »

Review 1 of 2

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at Du telecom
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
AyindeHammed
BI Developer at DivVerse LLC
I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had...
Read full review of Snowflake »
AyindeHammed
BI Developer at DivVerse LLC
I have not reached out to customer service, so I have no experience with them.
Read full review of Snowflake Analytics »
Padmanesh NC
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
It's really good. I am happy with the product and the service.
Read full review of Snowflake »
Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Luis Miguel Goez
Senior Manager Information Technology Infrastructure at SURA
The technical support is good.
Read full review of Snowflake »
Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
Read full review of Snowflake Analytics »
Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
Read full review of Snowflake »
Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
Read full review of Snowflake »
Snehasish Das
Technology Leader at eTCaaS
Snowflake's technical support is excellent. During my time at Fidelity, I received great support in migrating data to...
Read full review of Snowflake »
MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
Read full review of Snowflake »
Sreenivasan Ramanujam
Director -Data Architecture and Engineering at Restoration Hardware
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
Read full review of Snowflake »
Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
Read full review of Snowflake »
Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We have not had any problems with the technical support.
Read full review of Snowflake »
SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
Read full review of Snowflake Analytics »
Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
Javed Chowdhary
Lead Software Engineer - Data Cloud at Mastercard
My company is in contact with a technical person from Snowflake Analytics, who helps us. I rate the technical support...
Read full review of Snowflake Analytics »
VipinGupta
Sr Manager at Publicis Sapient
Technical support is good. It is readily available and they are very responsive.
Read full review of Snowflake »
Yaniv Meir
BI & BIG DATA Director at Malam-Team
Their vendor is wonderful. I only have good words for them.
Read full review of Snowflake »
Anonymous User
Technology & Innovation at a consultancy
The technical support is pretty good, particularly if you are a more technical user. The people they have are quite...
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Anonymous User
Sr Lead Data & Information Architect at a pharma/biotech company
Technical support overall has been good. They are helpful and responsive. We have no complaints.
Read full review of Snowflake »
Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
Read full review of Snowflake »
Anonymous User
Data Analyst at a tech services company
Snowflake’s technical support is good.
Read full review of Snowflake Analytics »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Anonymous User
R&D Operations Manager at a manufacturing company
I have not personally contacted technical support.
Read full review of Snowflake »
Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
Read full review of Snowflake »
Anonymous User
AVP Enterprise Architecture at a financial services firm
They were really good. They were very responsive. There were never any issues with them. I would give them a ten out...
Read full review of Snowflake »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
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Anonymous User
CEO, Senior Consultant at a tech services company
I have been quite satisfied with the technical support.
Read full review of Snowflake »

Review 1 of 30

Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
NarendraThota
Vice President of Technology Services at a computer software company
The solution’s technical support is good.
Read full review of TIBCO Cloud API Management »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
They provide very good support.
Read full review of TIBCO EBX »
Ray Ochieng
Integration Lead at a comms service provider
We have had one or two issues with technical support. There seemed to be an issue with a ticket that we raised...
Read full review of TIBCO ActiveMatrix Service Bus »
GouravSuri
Software Engineer (L4) at Uber
The solution's technical support is excellent.
Read full review of TIBCO ActiveMatrix BPM »
Ray Ochieng
Integration Lead at a comms service provider
My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where...
Read full review of TIBCO ActiveMatrix BPM »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
Moustafa Fares
Senior Analyst at Etisalat
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
National Integration Lead at a tech services company
The technical support is very good.
Read full review of TIBCO EBX »
Anonymous User
CEO at a financial services firm
I have never communicated with TIBCO's technical support directly. I only need to communicate sometimes with the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Javed Mir
Jaspersoft SME at NA
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »
Anonymous User
Head of Technology Department at a comms service provider
TIBCO technical support is quick. Whenever we have an issue the support team is quick to get on the phone and resolve...
Read full review of TIBCO BusinessWorks »
integarch67
Integration Architect / Specialist at a tech services company
Technical support is average. It's not the best.
Read full review of TIBCO BusinessWorks »
Anonymous User
Sr. Engineering Manager, Technical Fellow at a manufacturing company
Technical support is acceptable, but not superior. Sometime after TIBCO purchased Spotfire (the company), they...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant (Analytics + Information management) at a tech services company
We haven't used the technical support facility.
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Sr. Business Intelligence Developer at a computer software company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »

Review 1 of 30

Technical Support

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