Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 152 reviews.

TIBCO

Based on 207 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

October 2026

TIBCO Live Datamart vs. Snowflake

Updated: October 2026

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

October 2026

Snowflake vs. TIBCO Live Datamart

Updated: October 2026

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

11 reviews

9 reviews

10 reviews

5 reviews

4 reviews

Top Industries

Financial Services Firm

16%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Hemanthreddy Vakiti
Data Engineer at a tech vendor
I am using Snowflake Analytics because we are already using Snowflake for data engineering and data warehousing...
Read full review of Snowflake Analytics »

Review 1 of 2

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
Read full review of Snowflake Analytics »
Andrejs Nikitins
Data Analyst at Mastercard
I have not needed to engage with customer support since Snowflake is a native, intuitive solution. I cannot really...
Read full review of Snowflake »
Erik Jones
Head of BI and Analytics at HyperScience
I have not had a lot of issues with Snowflake, so I haven't had to utilize technical support that much. But when I...
Read full review of Snowflake »
Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
VipinGupta
Sr Manager at Publicis Sapient
Technical support is good. It is readily available and they are very responsive.
Read full review of Snowflake »
Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
Read full review of Snowflake Analytics »
Omar AKIL
Big Data & Cloud Manager at micropole
I find Snowflake's technical support to be highly responsive. They are exceptionally quick to address issues,...
Read full review of Snowflake Analytics »
Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
Read full review of Snowflake Analytics »
Adnan Shafiq
Associate Vice President - Database Management (Principal Solutions Architect) at Northbay
We don't have direct support for Snowflake as we support our clients. If any support is required, our clients connect...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I often communicate with the technical support of Snowflake Analytics. Initially, for developers, we had a team from...
Read full review of Snowflake Analytics »
MandarGarge
V.P. Digital Transformation at e-Zest Solutions
Customer service has and support are at par with any professional Data Platform service.
Read full review of Snowflake Analytics »
Anonymous User
Senior Data Engineer at a tech services company
I have not had a direct interaction with Snowflake's customer service or technical support. I have only interacted...
Read full review of Snowflake »
Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
Read full review of Snowflake »
Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
Read full review of Snowflake »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
Read full review of Snowflake »
Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Cristobal Rodriguez
Director Consultoria at tecnoscala consulting
The experience that we have had until now is that we can use the Snowflake very well from the videos on the web. The...
Read full review of Snowflake »
Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
Read full review of Snowflake Analytics »
Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
Read full review of Snowflake »
Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
Read full review of Snowflake »
Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
Read full review of Snowflake »
Anonymous User
Architect at a tech vendor
As a premium customer for all these solutions, we have received excellent support overall with no issues encountered...
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »
Anonymous User
AVP Enterprise Architecture at a financial services firm
They were really good. They were very responsive. There were never any issues with them. I would give them a ten out...
Read full review of Snowflake »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
Read full review of Snowflake »
Anonymous User
Technology & Innovation at a consultancy
The technical support is pretty good, particularly if you are a more technical user. The people they have are quite...
Read full review of Snowflake »

Review 1 of 30

Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
Fuad Mammadli
Deputy Chief Financial Officer at Unibank
My company's IT team provides us with technical support for the product whenever required.
Read full review of TIBCO Spotfire »
Erez Litmanovitch
Manager, Delivery at Yael
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Vinod_Parmar
Lead Solutions Architect at UNSW Australia
I rate TIBCO technical support as fantastic on a scale of one to ten. I give TIBCO a nine out of ten for technical...
Read full review of TIBCO BusinessWorks »
Jacobo Ortiz Avila
Production Engineer at Parex Resources Inc
The support receives a rating of six because we're a Colombian company that has our base in Calgary. The support was...
Read full review of TIBCO Spotfire »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
Support is okay, sort of. They respond back, but sometimes it lags a bit.
Read full review of TIBCO Cloud API Management »
NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
Nilesh Tarlekar
Associate Consultant at Tata Consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Asad Ur Rehman
ERP Manager | Implementation Head at Tharsol
Back in 2017, I notified customer service and support of a reporting issue. The technician was kind and supported me...
Read full review of TIBCO Jaspersoft »
Ray Ochieng
Integration Lead at a comms service provider
We have had one or two issues with technical support. There seemed to be an issue with a ticket that we raised...
Read full review of TIBCO ActiveMatrix Service Bus »
AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
MahmoudAbu-Ghali
Solutions Development Senior Manager at Zain KSA
I'd describe technical support as average. Average to superior, because they are not excellent. Sometimes they take...
Read full review of TIBCO BusinessWorks »
Anonymous User
Integration Analyst at a tech services company
Technical support is average.
Read full review of TIBCO Spotfire »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
manager at a non-profit
I find TIBCO Spotfire's customer support to be very good. They are very supportive when needed and very knowledgeable...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Sandeep Kumar Muthyala
Senior Software Engineer at Xoriant
Customer support is very quick to respond, as we have had a couple of interactions.
Read full review of TIBCO Jaspersoft »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Operations Analyst at a non-profit
Based on my experience, customer support for TIBCO Spotfire is generally good and responsive, especially for standard...
Read full review of TIBCO Spotfire »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
TIBCO Rendezvous' support is very good. We have a resident here in Brazil and he always responds fast to problems or...
Read full review of TIBCO Rendezvous »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Mir Abul Ula Ali Khan
Middleware and Enterprise Integration Head at a financial services firm
Their support teams aren't that great for the latest version.
Read full review of TIBCO ActiveMatrix Service Bus »

Review 1 of 30

Technical Support

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