Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 147 reviews.

TIBCO

Based on 220 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

April 2026

TIBCO Live Datamart vs. Snowflake

Updated: April 2026

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

April 2026

Snowflake vs. TIBCO Live Datamart

Updated: April 2026

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

13 reviews

13 reviews

6 reviews

4 reviews

7 reviews

Top Industries

Financial Services Firm

19%

Manufacturing Company

Computer Software Company

Healthcare Company

Financial Services Firm

15%

Manufacturing Company

Construction Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
Read full review of Snowflake »
Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
Read full review of Snowflake Analytics »

Review 1 of 2

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Shaina Munoz
Software Engineer at a manufacturing company
My main use case for TIBCO Jaspersoft was a legacy application that used Jasper for reporting and ETL processes. I...
Read full review of TIBCO Jaspersoft »
Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »

Review 1 of 5

Customer Service

KamleshPant
Senior Software Architect at USEReady
Mostly, the problems are in-house or internal, so we solve them internally. As of now, I haven't had a chance to work...
Read full review of Snowflake Analytics »
Snehasish Das
Technology Leader at eTCaaS
Snowflake's technical support is excellent. During my time at Fidelity, I received great support in migrating data to...
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Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
Read full review of Snowflake »
Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
Read full review of Snowflake Analytics »
Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
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AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
Read full review of Snowflake »
Vimalathithan M
Associate Director - Delivery (Technology DWH & Data Engineer) at MOBIUS KNOWLEDGE SERVICES PRIVATE LIMITED
We have proper support. It analyzes user greetings and reports and addresses the issue.
Read full review of Snowflake Analytics »
DominicMackenzie
Senior data architect at a financial services firm
I have not had any experience with customer support, but I've heard it's good.
Read full review of Snowflake »
Luis Miguel Goez
Senior Manager Information Technology Infrastructure at SURA
The technical support is good.
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Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
Read full review of Snowflake Analytics »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
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Anonymous User
Solutions Architect at a recruiting/HR firm
I haven't used the technical support.
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Anonymous User
Architect at a tech vendor
As a premium customer for all these solutions, we have received excellent support overall with no issues encountered...
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Anonymous User
Director -Data Architecture and Engineering at Decision Minds
They have a website where you have to go and raise your tickets. They resolve the ticket, and they are working fine....
Read full review of Snowflake »
Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
Read full review of Snowflake Analytics »
Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
Read full review of Snowflake »
Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
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Valai Gunapalan
Architect at Sony Corporation of America
Customer support is good. There is always someone who's going to respond. They will let you know what can be done and...
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Anonymous User
Technology & Innovation at a consultancy
The technical support is pretty good, particularly if you are a more technical user. The people they have are quite...
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Nanda Parayil
DBA Individual Contributor at Aristeia Capital
The technical support is very good.
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Veerendra Karnam
General Manager at itcinfotech
They provide very good documentation on implementation design and development perspectives.
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RAHULVERMASIR
Director - Data Analytics at Sunera Technologies
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
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Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
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Murugan Asokan
Senior Solutions Architect at NessPRO Italy
Their support is good.
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Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
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Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
Read full review of Snowflake »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Anonymous User
Senior Data Engineer at a tech services company
I have not had a direct interaction with Snowflake's customer service or technical support. I have only interacted...
Read full review of Snowflake »

Review 1 of 30

Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
Support is okay, sort of. They respond back, but sometimes it lags a bit.
Read full review of TIBCO Cloud API Management »
Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
They provide very good support.
Read full review of TIBCO EBX »
Nilesh Tarlekar
Associate Consultant at Tata Consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
I would give technical support an eight out of ten. TIBCO focuses a lot more on the cloud versions, but the local...
Read full review of TIBCO Cloud API Management »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
Asad Ur Rehman
ERP Manager | Implementation Head at Tharsol
Back in 2017, I notified customer service and support of a reporting issue. The technician was kind and supported me...
Read full review of TIBCO Jaspersoft »
Ashish-Sahu
Technical Manager at Bahwan CyberTek
Technical support for TIBCO Jaspersoft could definitely be better. I would give it a rating of six.
Read full review of TIBCO Jaspersoft »
ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
Davide Conti
CEO at daconti
We have a preferred line to TIBCO EBX for support. Their response is very good but their efficiency could improve. I...
Read full review of TIBCO EBX »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
This is a flagship product and the technical support is good.
Read full review of TIBCO Live Datamart »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
ArchanaN
Associate Director at Mresult
I have not interacted much with technical support due to being in a development role, so I cannot comment extensively.
Read full review of TIBCO Spotfire »
IshtiaqueAli
Data Scientist at NUCES
The support services provided are not very engaging compared to other tools like Power BI or Tableau. Resources for...
Read full review of TIBCO Spotfire »
Anonymous User
DWBI Developer at DST Worldwide Services Pvt Ltd
5/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Anonymous User
TIBCO Specialist at a tech services company
Technical support was always very good and fast. Always leading to a resolution of the problem immediately.
Read full review of TIBCO Spotfire »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
Customer support responded to us but could not answer our questions regarding how Spotfire connects to the system....
Read full review of TIBCO Spotfire »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Tibco EBX developer at a energy/utilities company
I have contacted TIBCO's technical support and customer support. We have a Platform Support Team (PST) that handles...
Read full review of TIBCO EBX »
Anonymous User
CEO at a financial services firm
I have never communicated with TIBCO's technical support directly. I only need to communicate sometimes with the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Obreten Obretenov
Technical Product Manager at Emirates
The support team is good, they're really experienced.
Read full review of TIBCO BusinessWorks »

Review 1 of 30

Technical Support

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