Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 142 reviews.

TIBCO

Based on 215 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

August 2025

TIBCO Live Datamart vs. Snowflake

Updated: August 2025

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

August 2025

Snowflake vs. TIBCO Live Datamart

Updated: August 2025

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

14 reviews

26 reviews

8 reviews

6 reviews

3 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Snehasish Das
Technology Leader at eTCaaS
I started working with Snowflake when I was with Fidelity Investments around 2016-2017. We used Snowflake on AWS...
Read full review of Snowflake »
KamleshPant
Senior Software Architect at USEReady
I have to get the data, load it into the warehouse, and analyze it to gain insights from the data.
Read full review of Snowflake Analytics »

Review 1 of 2

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

KamleshPant
Senior Software Architect at USEReady
Mostly, the problems are in-house or internal, so we solve them internally. As of now, I haven't had a chance to work...
Read full review of Snowflake Analytics »
SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
Read full review of Snowflake Analytics »
Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
Read full review of Snowflake Analytics »
SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
Read full review of Snowflake Analytics »
Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
Read full review of Snowflake »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
Javed Chowdhary
Lead Software Engineer - Data Cloud at Mastercard
My company is in contact with a technical person from Snowflake Analytics, who helps us. I rate the technical support...
Read full review of Snowflake Analytics »
Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
Chris Hastie
Data Lead at InterWorks
The customer service and support team is very useful and strong. They've got support built directly into the...
Read full review of Snowflake »
MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
Read full review of Snowflake »
DominicMackenzie
Senior data architect at a financial services firm
I have not had any experience with customer support, but I've heard it's good.
Read full review of Snowflake »
Anthony Fiorino
SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm
The support model is that we have a Snowflake rep, and if I need anything, I can reach out to him, and he can get...
Read full review of Snowflake »
Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
Read full review of Snowflake Analytics »
Adnan Shafiq
Associate Vice President - Database Management (Principal Solutions Architect) at Northbay
We don't have direct support for Snowflake as we support our clients. If any support is required, our clients connect...
Read full review of Snowflake »
Valai Gunapalan
Architect at Sony Corporation of America
Customer support is good. There is always someone who's going to respond. They will let you know what can be done and...
Read full review of Snowflake »
Anonymous User
Business Intelligence Consultant at a tech services company
In terms of support, it can take some time as there are not many people to provide support. Compared to other more...
Read full review of Snowflake »
Swathi Desai
Data Engineer at Imriel
We did not need to escalate many questions to tech support compared to other tools, indicating minimal reliance on...
Read full review of Snowflake Analytics »
ANilT
Database administrator terdata at a tech vendor
The customer service and support for this solution is good. We had previously failed to retrieve data after the time...
Read full review of Snowflake Analytics »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
Read full review of Snowflake »
Mauricio Ruiz Falcón
Senior Information Management Architect at Raken
I have not directly experienced the technical support. It's not part of my job to be involved on those kind of...
Read full review of Snowflake »
Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
Read full review of Snowflake »
Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
Read full review of Snowflake »
Anonymous User
Data Architect and ETL Manager at a manufacturing company
So far, technical support has been good.
Read full review of Snowflake »
Anonymous User
Data Architect at a tech services company
The technical support from Snowflake is very good, nice, and efficient. I rate it ten out of ten.
Read full review of Snowflake »
Anonymous User
AVP Enterprise Architecture at a financial services firm
They were really good. They were very responsive. There were never any issues with them. I would give them a ten out...
Read full review of Snowflake »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Murugan Asokan
Senior Solutions Architect at NessPRO Italy
Their support is good.
Read full review of Snowflake »
Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
Read full review of Snowflake Analytics »
Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
Read full review of Snowflake »

Review 1 of 30

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
The technical support from TIBCO BusinessWorks is very good. I would rate it 8.5 to 9 out of 10.
Read full review of TIBCO BusinessWorks »
Moustafa Fares
Senior Analyst at Etisalat
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Erez Litmanovitch
Manager, Delivery at Yael
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Ray Ochieng
Integration Lead at a comms service provider
My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where...
Read full review of TIBCO ActiveMatrix BPM »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at United Delta
The technical support is not great. Whenever we open a ticket for TIBCO Mashery API Management, they tell us that we...
Read full review of TIBCO Cloud API Management »
Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Anonymous User
Sr Technical Architect at a computer software company
While I haven't been in direct communication with technical support, we do have teams that are able to reach them if...
Read full review of TIBCO EBX »
Anonymous User
Principal Consultant at a computer software company
Support can come in silver or gold packages. Consumers can select their level of support.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Technical Architect at a tech services company
Fortunately, we have employees who are familiar with the product. It is not open source. Therefore, when you get a...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Head of Technology Department at a comms service provider
The technical support offered by TIBCO is perfect. I don't think we have faced any issues when dealing with TIBCO...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Senior Analytics Consultant at a pharma/biotech company
Customer Service: Improved dramatically in recent years with rapid releases of updated versions. Technical Support:...
Read full review of TIBCO Spotfire »
Anonymous User
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Mir Abul Ula Ali Khan
Middleware and Enterprise Integration Head at a financial services firm
Their support teams aren't that great for the latest version.
Read full review of TIBCO ActiveMatrix Service Bus »
Samuel-Kwahene
Executive: Enterprise Integration Solutions at OneConnect Solutions
The technical support is fine. Initially, we try to solve an issue ourselves, if we can't we will go to the TIBCO...
Read full review of TIBCO Data Science »
Anonymous User
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Ramesh Shan
Vice President at Citigroup
Their technical support is very good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
Anonymous User
Technical Architect at a financial services firm
Technical support is good.
Read full review of TIBCO BusinessWorks »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

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