Compare SAP vs Stratoscale

SAP

Based on 1695 reviews.

Stratoscale

Based on 3 reviews.

Latest Research

Buyer's Guide

Microsoft Azure vs. SAP HANA Enterprise Cloud

November 2026

Microsoft Azure vs. SAP HANA Enterprise Cloud

Updated: November 2026

Buyer's Guide

SAP HANA Cloud vs. TiDB Cloud

November 2026

TiDB Cloud vs. SAP HANA Cloud

Updated: November 2026

Sample Customers

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Fredy Alfaro
Systems Engineer at a tech services company
There are challenges with customer support and a lack of specialists in SAP IQ.
Read full review of SAP IQ »
Bhargav Thota
Database Engineer at a tech company
I haven't contacted the technical support for SAP PowerDesigner. Support only reaches out to me to see if there's any...
Read full review of SAP PowerDesigner »
Sameer Younas
Team Leader at Fauji Meat Limited
I would rate the technical support as a five out of five. With the support team, you can easily satisfy your clients.
Read full review of SAP HCM »
FranciscoSantos
Director at Pixel Studio PTY
I would give an overall rating of nine to technical support.
Read full review of SAP Data Services »
Burce Cesur
Assistance Mnager at Sistem Global Danışmanlık A.Ş.
Customer support is pretty good.
Read full review of SAP CRM »
Ahmed_Haridy
Managing Director at Omnitelltech
My experience with the technical support has been good. There's something new with their support called Wizard Guide...
Read full review of SAP SuccessFactors »
SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
AbhishekKalra
Manager Advisory Services at PwC Acceleration Centers
The technical support from SAP is quite mature. It's been five to seven years, so the product is now getting into the...
Read full review of SAP S/4HANA »
George Mukira
ICT Consultant at Spring Training & Consulting
I have used the support from SAP HANA. We have expectations some of our problems should be fixed in 24 hours but they...
Read full review of SAP HANA »
Anonymous User
Business Objects Developer at a aerospace/defense firm
Customer Service: For SAP it's not too bad, would always like to have it better of course. Technical Support: Very good.
Read full review of SAP BusinessObjects Business Intelligence »
CSD174561
Chief of Systems Development at a non-tech company
We haven't used technical support in about two years so I don't think I can give a fair answer to this question.
Read full review of SAP Business Warehouse »
Renaud Motuelle
SAP Technical Director at Key Performance Consulting
The technical support is okay, although it can be improved because sometimes it takes too long to get the correct...
Read full review of SAP BW4HANA »
Anonymous User
SAP BI AMS Lead at a consumer goods company
You have to pay to get the good service. The really nice thing about is that tech support is performed across the...
Read full review of SAP BusinessObjects Business Intelligence »
Mohamed Sultan
Active Supervisor at Social Insurance Organizaton
My company does use the support offered on the product's website, but the employees of SAP in my region are not...
Read full review of SAP BusinessObjects GRC »
Anonymous User
Integration Consultant at a energy/utilities company
The support for SAP is excellent because we have a local representation in Brazil, through PRADA. Whenever we need to...
Read full review of SAP Mobile Platform »
Senoy Laxman
SAP BW Senior Consultant at Capgemini
I find the technical support for SAP Analytics Cloud helpful.
Read full review of SAP Business Data Cloud »
Ehab-El Hagar
Chief Executive Officer at Asis
We were only demoing the product and therefore did not really use technical support.
Read full review of SAP Business Technology Platform »
Naman Lalawat
data analyst at dbs global university
I have never needed technical support from SAP until now, so I cannot judge, but I have seen other cases. I would...
Read full review of SAP Signavio Process Intelligence »
Viplove Khushalani
Innovation Lead at a tech vendor
You easily get a reply for all SAP products. We have raised tickets for support. If it is a medium priority ticket,...
Read full review of SAP Data Hub [EOL] »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
SAP ERP technical support has been really good. All SAP support has been really good. Response time is good, and they...
Read full review of SAP ERP »
Anonymous User
Executive Director at a tech services company
The support team is good and offers significant help, but there is room for improvement. There are gaps that require...
Read full review of SAP S/4HANA Cloud »
Andrew-Lim
Managing Director at Optus
I'm not aware of any major things for which we had to go back to Signavio. The whole platform just works. The issues...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP Process Orchestration Team Lead at a retailer
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of SAP Process Orchestration »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
Philipp Klingmann
Partner at Deloitte
I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service,...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Delivery Head, Emergys India at a computer software company
The support from SAP Business One is helpful. I rate the support of SAP Business One a nine out of ten.
Read full review of SAP Business One »
Anonymous User
Service Delivery Manager, at a pharma/biotech company
I rate the technical support an eight out of ten.
Read full review of SAP BW4HANA »
Anonymous User
Associate Consultant at a consultancy
Technical support typically caters to us if any of the server systems are down. Otherwise, technical support,...
Read full review of SAP Data Services »
Anonymous User
Data Solution Consultant | Owner at a non-tech company
SAP PowerDesigner is not a product that's really actively developed anymore in the sense that the user interface is...
Read full review of SAP PowerDesigner »
Diaa_Hussein
Digital Transformation Director at Amecath Group
I have had a chance to contact SAP support for issues and problems. My impression of the way they provide support is...
Read full review of SAP IT Operations Analytics »

Review 1 of 30

Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »
Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.