Compare SAP vs Soliton Systems

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SAP

Based on 1682 reviews.

Soliton Systems

Sample Customers

Excitor DME

Newcastle Building Society, Kirklees Council, Bureau Jeugdzorg, Danske Bank, Handelsbanken

Excitor Mobicontrol

ITDZ Berlin, Danske Bank

Popular Solutions

34 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP Business Data Cloud

41 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

9%

Construction Company

8%

Comms Service Provider

7%

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

No Data Available

Customer Service

Zonaid Zonaid
SAP Associate Consultant FICO at Fusion Infotech Limited
Technical support is very helpful and I rate it an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Ahmed_Haridy
Managing Director at Omnitelltech

Read full review of SAP Business Data Cloud »
AjayKumar7
Manager, Business Analytics, BI Lead at a consultancy
Previously, SAP's direct support was good, but it so no good now. Previously, they had direct support from SAP, but...
Read full review of SAP BW4HANA »
TigerPillay
Principal Consultant at Avadeen Consulting
It is really good, but we never had a reason to contact their support team.
Read full review of SAP Signavio Process Intelligence »
George Mukira
ICT Consultant at Spring Training & Consulting
I think technical support is okay. They should be more focused on updating the knowledge transfer for people who have...
Read full review of SAP HANA »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
We have been getting support from SAP on the technical aspects, however, we don't normally require much technical...
Read full review of SAP Mobile Platform »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
The customer service and support are satisfactory, but the ecosystem part needs some revisiting. If the ecosystem...
Read full review of SAP HCM »
MahdiJalali
Founder at Rozhmaan
I have not had to speak with technical support for this solution.
Read full review of SAP PowerDesigner »
FranciscoSantos
Director at Pixel Studio PTY
Their technical support is good. If I need something I just need to write down a note and that'll be the case. There...
Read full review of SAP BW4HANA »
Bassem Mohammed
IT Application Manager at TBTD
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
Read full review of SAP HANA »
Milton Palacios
Sales Manager BI at Exxis
The technical support from SAP Business One on AWS is great.
Read full review of SAP Business One »
NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
Vinay Lohakare
SAP Technical Architect at a tech vendor
While I haven't dealt with support in the past year, they are usually pretty good.
Read full review of SAP HANA »
Anzize BADAROU
BI MANAGER at Abtech
SAP support is extremely helpful, and SAP Data Services is widely used, so it's easy to find a third-party...
Read full review of SAP Data Services »
Anonymous User
CMO at a energy/utilities company
SAP technical support is excellent.
Read full review of SAP Business Technology Platform »
Reviewer302462
Tech Director at a computer software company
I often communicate with the technical support and customer service of SAP IQ, and it has not been very impressive....
Read full review of SAP IQ »
Francisco Geovanny Acuna Hernandez
Client Service | SAP Business One at H&CO LATAM
I evaluate customer service and technical support of SAP Business One on AWS as dependent on every partner. For...
Read full review of SAP Business One »
Anonymous User
IT Director at a wholesaler/distributor
We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite...
Read full review of SAP S/4HANA »
Anonymous User
SAP Architecture Manager at a consultancy
In cases where we face problems, we directly connect with our partners. There is a service portal and product support...
Read full review of SAP Business One »
Anonymous User
CTO at a tech services company
We've been happy with the technical support.
Read full review of SAP S/4HANA »
Hara Prasad
Head of Department ERP at The Singareni Collieries Company Limited
Normally, the support is there, but the response time could be faster. Service support is required because whenever...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
SAP BW/BOBJ Solution Architect/Developer/Administrator at a non-tech company
SAP has been providing support that we need based on the severity of issue that we face. Sometime, it is not the way...
Read full review of SAP Business Warehouse »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Anonymous User
Works at a logistics company
This solution has excellent support and customer service. It is the best compared to other vendors that I have dealt...
Read full review of SAP Business Data Cloud »
Anonymous User
Project and IT Architecture Manager at a security firm
I have had no problems with tech support. Most of the issues were related to licensing problems. For bugs, we got...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Manager Finance at a tech services company
I'm not satisfied with technical support because they're taking some time. Sometimes I think they could be faster.
Read full review of SAP Business Data Cloud »
Anonymous User
SAP BI AMS Lead at a consumer goods company
You have to pay to get the good service. The really nice thing about is that tech support is performed across the...
Read full review of SAP BusinessObjects Business Intelligence »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
The technical support is good.
Read full review of SAP Process Orchestration »
SEAN Justine
Works
Technical support could be improved. It comes with an additional cost.
Read full review of SAP ERP »
Anonymous User
IT Controlling Specialist at a pharma/biotech company
I am in maintenance, so I have not contacted technical support. I can't say how many times we have had to contact...
Read full review of SAP Business Warehouse »

Review 1 of 30

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Technical Support

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