Compare SAP vs Soliton Systems

SAP

Based on 1659 reviews.

Soliton Systems

Sample Customers

Excitor DME

Newcastle Building Society, Kirklees Council, Bureau Jeugdzorg, Danske Bank, Handelsbanken

Excitor Mobicontrol

ITDZ Berlin, Danske Bank

Popular Solutions

SAP S/4HANA

62 reviews

SAP BusinessObjects Business Intelligence

14 reviews

SAP ERP

8 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Computer Software Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

No Data Available

Customer Service

Ramesh Namburi
Program Director at KloudData Inc.
I've been getting SAP support for the last 15 years. It's good.
Read full review of SAP HANA Enterprise Cloud »
Vishal Khare
IT manager at Electrolux Home Products
While I have never contacted technical support, my technical team has. Their level of service is fine. We have an...
Read full review of SAP Process Orchestration »
Rajkumar V P
Director & CHRO at Tecple Innoventive Solutions Pvt Ltd
Technical support is a strong team.
Read full review of SAP HCM »
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company
I would rate SAP support a seven. In my experience, the level of support can vary depending on the customer’s...
Read full review of SAP Signavio Process Manager »
SriniDhanaraj
Head of Data at Gauri Ltd
SAP CRM has poor attrition, with a lot of people joining and leaving the SAP space. No single person has a wider...
Read full review of SAP CRM »
Kalam Basha Angadi
SAP Solution Architect at a tech services company
We have found that the support for this solution is a little inconsistent, particularly with the regular introduction...
Read full review of SAP HANA »
Segun Oyeleke
SAP HANA Developer at a educational organization
SAP's technical support is average. Opening a ticket usually resolves issues, and depending on the support level,...
Read full review of SAP Business Data Cloud »
Shubham Desale
Senior Consultant at Inteliwaves
The customer service and support are good and knowledgeable.
Read full review of SAP S/4HANA »
Fachlul Infithar
IT PMO at a financial services firm
We got the principal support from SAP. We also have support from a business partner to do all the implementation and...
Read full review of SAP HCM »
Bijoykrishna Das
sap technical lead at a manufacturing company
Technical support from SAP is really good; if I have to rate them out of ten, I would give them 8.5 or nine. I am...
Read full review of SAP HCM »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's...
Read full review of SAP S/4HANA »
Anonymous User
Consultant at a tech services company
Customer Service: It could be better. Technical Support: Could also be better. There are still a few niggles that...
Read full review of SAP Data Services »
Anonymous User
Manager Finance at a tech services company
Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within...
Read full review of SAP ERP »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Anonymous User
SAP Process Orchestration Team Lead at a retailer
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of SAP Process Orchestration »
Anonymous User
Associate Consultant at a consultancy
Technical support typically caters to us if any of the server systems are down. Otherwise, technical support,...
Read full review of SAP Data Services »
Anonymous User
Associate Partner - SAP Solution Architect and MDG expert at a tech services company
I sometimes open tickets to SAP. However, I usually find many answers in the SAP notes, which makes that part okay.
Read full review of SAP S/4HANA »
Anonymous User
BI Analyst at a tech consulting company
Customer Service: I have not used them. Technical Support: I have not used them.
Read full review of SAP PowerDesigner »
VishalSingh13
Chief Human Resources Officer at BPTP Limited
Technical support from SAP for SAP SuccessFactors HCM is very good. I would rate it a ten.
Read full review of SAP SuccessFactors HCM »
Anonymous User
Data Architect/Data Scientist
I did not use the paid support.
Read full review of SAP PowerDesigner »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
Anonymous User
Java Software Engineer at a tech services company
Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely.
Read full review of SAP ERP »
SandraSheppard
Lead Business Analyst at a media company
Dealing with tech support has been pretty simple. You raise an issue online, then usually get an automated response...
Read full review of SAP Signavio Process Manager »
Vijaya Macherla
GTM Lead at Capgemini
The technical support is awesome. For the response time, I give them a ten out of ten. They respond in a flash....
Read full review of SAP Data Hub [EOL] »
Anonymous User
Business Operations Analyst at a comms service provider
It's good.
Read full review of SAP Lumira [EOL] »
AndreeaSoloi
Process Excellence Manager at a healthcare company
Technical support offers prompt answers from our initial contact (sales representatives) to the consultant we worked...
Read full review of SAP Signavio Process Manager »
Anonymous User
CFO at a comms service provider
Technical support is good, but we are not having problems. You know much more about the support when you have serious...
Read full review of SAP Business One »
JAYAKUMAR K G
Master Data Governance at a non-tech company
Technical support provides a good service for us.
Read full review of SAP Master Data Governance »
A K 18
Director of Infrastructure at a university
The support is lacking and not worth the premium price. If support was just a nominal fee, it would be perceived...
Read full review of SAP HANA »
Herve Guerin
Architecte SAP & Infrastructure at Teamwork
We've been in touch with technical support and I've found their service to be quite satisfactory. Their response time...
Read full review of SAP NetWeaver Business Rules Management [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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