Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Salesforce Platform
ADP
Salesforce Net Zero Cloud
1. Salesforce
2. Unilever
3. Siemens
4. Schneider Electric
5. HP Inc.
6. Autodesk
7. Intuit
8. Lyft
9. L'Oréal
10. AstraZeneca
11. Coca-Cola European Partners
12. Novartis
13. Royal Dutch Shell
14. Accenture
15. Deloitte
16. IBM
17. Microsoft
18. Google
19. Amazon
20. Apple
21. Facebook
22. Twitter
23. LinkedIn
24. Uber
25. Airbnb
26. Netflix
27. Spotify
28. Adobe
29. Cisco
30. Intel
31. Oracle
32. SAP
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
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