Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Salesforce Platform
ADP
Salesforce Net Zero Cloud
1. Salesforce
2. Unilever
3. Siemens
4. Schneider Electric
5. HP Inc.
6. Autodesk
7. Intuit
8. Lyft
9. L'Oréal
10. AstraZeneca
11. Coca-Cola European Partners
12. Novartis
13. Royal Dutch Shell
14. Accenture
15. Deloitte
16. IBM
17. Microsoft
18. Google
19. Amazon
20. Apple
21. Facebook
22. Twitter
23. LinkedIn
24. Uber
25. Airbnb
26. Netflix
27. Spotify
28. Adobe
29. Cisco
30. Intel
31. Oracle
32. SAP
MuleSoft RPA
1. Accenture
2. Aetna
3. Allianz
4. American Express
5. AT&T
6. Bank of America
7. Barclays
8. BNY Mellon
9. Capital One
10. Cisco
11. Coca-Cola
12. Colgate-Palmolive
13. Comcast
14. Deloitte
15. Deutsche Bank
16. DXC Technology
17. E&Y
18. FedEx
19. General Motors
20. GlaxoSmithKline
21. HSBC
22. IBM
23. Intel
24. Johnson & Johnson
25. JPMorgan Chase
26. KPMG
27. Liberty Mutual
28. Mastercard
29. McKesson
30. Merck & Co.
31.MetLife
32. Microsoft
33. Morgan Stanley
34. Nationwide
35. Nestlé
36. Nike
37. Novartis
38. Oracle
39. PepsiCo
40. Pfizer
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
ServiceNow Now Platform
experian, beachbody, health partners
ServiceNow Automation Engine
1. Accenture2. Aetna3. AIG4. Airbus5. Allstate6. American Express7. AT&T8. Bank of America9. Barclays10. BHP Billiton11. Cisco12. Coca-Cola13. Comcast14. Dell15. E*TRADE16. FedEx17. Ford Motor Company18. GE19. Google20. H&R Block21. Home Depot22. IBM23. Intel24. JPMorgan Chase25. Kroger26. Liberty Mutual27. Lockheed Martin28. Marriott International29. Mastercard30. McKinsey & Company31. Microsoft32. Morgan Stanley33. Nike34. Nordstrom35. Oracle36. PepsiCo37. PwC38. Rakuten39. SAP40. Siemens41. SoFi42. Spotify43. Starbucks44. TD Ameritrade45. Toyota46. UnitedHealth Group47. Visa48. Walmart49. Wells Fargo
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