Compare Radware vs Splunk

Radware

Based on 44 reviews.

Splunk

Based on 211 reviews.

Overview

Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.

Information Not Available

Sample Customers

SignalFx

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Splunk Insights for Infrastructure

Entrust Datacard

Splunk IT Service Intelligence (ITSI)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

11 reviews

8 reviews

2 reviews

69 reviews

8 reviews

6 reviews

Top Industries

Comms Service Provider

30%

Computer Software Company

20%

Financial Services Firm

Government

Comms Service Provider

19%

Computer Software Company

19%

Financial Services Firm

13%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
I set this solution up for a company who was using it as their edge security solution. It was used to secure the...
Read full review of Radware DefensePro »
Sumesh Kumar
Manager Cloud Security at a computer software company
We have a couple of AWS customers where we are implementing this solution. When we are talking about the WAF use...
Read full review of Radware Cloud WAF Service »
RaynielBadiola
Technical Manager at Secur Links
This product is a load balancer and it can link load balance to multiple ISPs. If one ISP goes down, it will...
Read full review of Radware LinkProof »
Guillermo Correa
Cybersecurity Architect at a financial services firm
At this moment we have the home web page at the enterprise with an application firewall. We have 21 applications that...
Read full review of Radware AppWall »
Anonymous User
User
Bot mitigation. We run a dedicated server to manage a high-traffic website that draws a lot of attention from bots.
Read full review of Radware Bot Manager »

Review 1 of 5

HariHaran
Technical Analyst at a tech vendor
We are doing some automation on the SIM and we are getting some SIMS and we are looking for some automation to...
Read full review of Splunk Phantom »
AlexandruAdamovici
Operations Manager at Langdon systems
We primarily use the solution for monitoring, intrusion detection, and prevention. It is mostly a lot of security and...
Read full review of Splunk Cloud »
Anonymous User
Security Engineer at a recreational facilities/services company
We are using Splunk in the standard information security use case. We're also using it for various application use...
Read full review of Splunk »
Anonymous User
Network Security Engineer at a tech services company
We have been using it for performing analytics for the logs. We resell it to our customers. We are also using the...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Director INTS IT Resiliency at a financial services firm
I work for the Royal Bank of Canada. I work in a group called Investor and Treasury Services IT. We take care of all...
Read full review of Splunk IT Service Intelligence (ITSI) »

Review 1 of 5

Customer Service

MukulRustagi
Senior Technical Engineer - Security at PureSoftware Ltd
We found the technical support to be very helpful. They are available online and help with any questions we have.
Read full review of Radware Alteon »
Sumesh Kumar
Manager Cloud Security at a computer software company
Their support has been very good. We are quite pleased with their general capabilities. We tend to also handle issues...
Read full review of Radware Cloud WAF Service »
Saurabh-Pal
Senior Security Specialist at ADA Software Re Engineering Services Pvt. Ltd.
The technical support is good and helpful.
Read full review of Radware Alteon »
John Paredes
Network Architect at Corporación Nacional de Telecomunicaciones
Technical support is good, I would rate it a five out of five.
Read full review of Radware DefensePro »
DRGoyal
VP Technology at Rah Infotech
We have not been in contact with technical support for issues other than during setup and deployment. In those cases...
Read full review of Radware DefensePro »
Maverick Hurley
Architect-Network Services-Global at Crown Castle USA
The technical support from Radware Alteon is wonderful. I rate the support from Radware Alteon a five out of five.
Read full review of Radware Alteon »
Santiago Castro
Network Architect at a sports company
Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.
Read full review of Radware Alteon »
RaynielBadiola
Technical Manager at Secur Links
As distributors, we also provide support to our clients. If there is a major problem, we can get assistance from...
Read full review of Radware AppWall »
AliasgarRangwala
System Engineer at Check Point Software Technologies
The customer support wasn't great but it was reasonable.
Read full review of Radware DefensePro »
Alberto Guerrero
Jefe de implementaciones de Datos at RETO Industrial S.A. de. C.V.
99% of the time they have given us fast and efficient support.
Read full review of Radware Alteon »
RaynielBadiola
Technical Manager at Secur Links
The support provided is very knowledgeable. We do not need to use them much since, as a distributor, we are trained...
Read full review of Radware DefensePro »
RaynielBadiola
Technical Manager at Secur Links
We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.
Read full review of Radware Cloud DDoS Protection Service »
SaurabhPal
Technical Specialist - Network & Security at a tech services company
Technical support is good. We are satisfied.
Read full review of Radware Alteon »
Victor López Medina
Implementation Engineer at a comms service provider
Really, I don't have a need to contact technical support. The support materials are good enough and the product works...
Read full review of Radware DefensePro »
Raul Rawat
Senior consultant Cybersecurity
When we approached customer service and support with configuration-related issues and multiple cases of bugs in the...
Read full review of Radware Alteon »
Anonymous User
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider
Technical support is okay.
Read full review of Radware DefensePro »
Anonymous User
SecOps at a tech services company
We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer...
Read full review of Radware AppWall »
Anonymous User
SOC Specialist at a tech services company
Technical support takes too long to respond. Sometimes you need a quick response. I would rate them a five out of ten.
Read full review of Radware Alteon »
Anonymous User
Network Security Engineer at a computer software company
Technical support has been fine overall. They are very easy to work with. We're satisfied with the level of support...
Read full review of Radware DefensePro »
Anonymous User
Business Solutions Representative at a tech services company
Technical support is excellent. I have a support technician who I can call 24/7.
Read full review of Radware DefensePro »
Harish Gupta
Head Of Operations at RAH InfoTech (P) Ltd
Radware's customer service is very good. My team always uses it. It's definitely something they need to improve on,...
Read full review of Radware DefensePro »
Anonymous User
Senior Engineer at a tech services company
Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They...
Read full review of Radware DefensePro »
Anonymous User
User
It's been excellent. Recent support was very helpful.
Read full review of Radware Bot Manager »
Anonymous User
Director of consulting at a marketing services firm
My experience with technical support is that they were great. We also had engineers that know the product help to...
Read full review of Radware Alteon »
Christian Ferranti
Chief Technology Officer at Euclidea
We've had zero problems.
Read full review of Radware Cloud Native Protector »
Tao Tao
Manager
Their technical support is very good.
Read full review of Radware LinkProof »
Anonymous User
Security Specialist at a insurance company
Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't...
Read full review of Radware DefensePro »
RichardBRUN
Consultant at Altran Italia S.p.A.
We haven't contact technical support yet.
Read full review of Radware Alteon »
Anonymous User
Senior Product Manager - ICT Solutions, Marketing and Development of Cybersecurity at a comms service provider
I don’t directly deal with technical support. That is the responsibility of others.
Read full review of Radware DefensePro »
Anonymous User
SolArch2098 at a tech services company
Their tech support is fantastic. Their response time has been good.
Read full review of Radware DefensePro »

Review 1 of 30

Oscar Montufar
Operation Manager at Totalplay
We have had positive experiences using customer service and support.
Read full review of Splunk IT Service Intelligence (ITSI) »
AdityaAgrawal
Information Security Analyst at a tech services company
I would rate them an eight out of ten. Their response speed is okay, but if, by any chance, we miss the response for...
Read full review of Splunk »
Shashank Gahoi
Cyber Security Consultant at a manufacturing company
I've never been in touch with technical support. I don't know how reliable they are, and would not be able to rate them.
Read full review of Splunk Insights for Infrastructure »
Balamurali Vellalath
Practice Head-CyberSecurity at a tech services company
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk »
Praful Bhatnagar
Principal Systems Engineer at Aricent
The technical support is fine. At times, they take time to respond back but it may have been the support contract...
Read full review of Splunk »
Salma Shahin
Senior Engineer at Sony India Software Centre
In my current company, I have seen the tickets getting resolved soon. In my previous company, which was a startup, a...
Read full review of Splunk »
Yosef Tavin
Senior Site Reliability Engineer at BigPanda
Their support is pretty good, but not amazing. Although we have our own in-house Splunk expert who worked for Splunk...
Read full review of Splunk »
ShilpeeSinha
Senior Security Engineer at Citrix
I wasn't part of the engineering side, so I never got a chance to contact the support team directly.
Read full review of Splunk Cloud »
Muhammad Firdaus
Splunk Presales & Splunk Technical Engineer at Westcon-Comstor
I don't have any insights into technical support. It's the same level of support as Phanton, as far as I know.
Read full review of Splunk IT Service Intelligence (ITSI) »
Filip Stojkovski
VP - Security Automation Lead at a financial services firm
The technical support is good.
Read full review of Splunk Phantom »
Anonymous User
Senior Network Engineer at a tech services company
I have not needed to open a ticket up with technical support.
Read full review of Splunk »
Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support here in South Africa hasn't been great, but I understand why as we make up less than 3% of...
Read full review of Splunk »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Foundation Technology Specialist at a insurance company
Customer Service: I haven't had the need to log any critical issues. Most of my support tickets have been revolved...
Read full review of Splunk »
Anonymous User
Security Engineer at Information Innovators Inc. (Triple-i)
It has been a weak point, but has improved over the years. It can be tough to get a hold of somebody depending on the...
Read full review of Splunk »
Anonymous User
Security Architect at a tech services company
I am happy to report that I've never needed to contact technical support. The README tutorials and the existing...
Read full review of Splunk »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk »
Anonymous User
Tech Analyst at a tech vendor
I've never contacted technical support. I wouldn't be able to comment on their level of helpfulness.
Read full review of Splunk Phantom »
Anonymous User
Systems/Applications Specialist
Customer Service: Splunk have dedicated staff trying to change the world for the better. Technical Support: Splunk...
Read full review of Splunk »
Anonymous User
Director - Corporate Infrastructure at a tech services company
We initially contacted their support during the implementation. It was not for a very complex issue. It was more for...
Read full review of Splunk Cloud »
Anonymous User
Security Engineer at a recreational facilities/services company
Their technical support sucks. My engagement with their technical support was for a product which they basically took...
Read full review of Splunk »
Anonymous User
CEO at a tech services company
Our team provides technical support. I have not communicated with technical support.
Read full review of Splunk »
Anonymous User
Security Operation Center Analyst at Sadad
For us, technical support has been good. Splunk has good documentation and it is really easy to work with Splunk and...
Read full review of Splunk »
Anonymous User
Sr. IT Manager at a government
Technical support for Splunk is good.
Read full review of Splunk »
ManojSingh
Senior security consultant at a comms service provider
Splunk's support is good. The process was smooth and they provided sufficient support, so there was no need to...
Read full review of Splunk »
Genrlmgr67
Senior Security Engineer at a government
If you implement something with this product I think you need one-year technical support. But the first thing you...
Read full review of Splunk User Behavior Analytics »
Michael Kaericher
Senior Consultant at Securian Financial Group
Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is...
Read full review of Splunk »
Anonymous User
Tech Analyst at a tech vendor
Splunk support isn't so great. It takes a lot of time for them to respond.
Read full review of Splunk Cloud »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Mick
Sr. Production Support Analyst at Electric Reliability Council of Texas
The user community is extremely beneficial, particularly with Splunk Answers and the Slack User Groups.
Read full review of Splunk »

Review 1 of 30

Technical Support

No Data Available

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