Compare Qlik vs Quest Software

Since 1987, Quest has provided software solutions for the constantly evolving world of enterprise IT. Quest solutions protect and empower users and data, streamline IT operations and harden cybersecurity from the inside out. Quest has the experience to help you manage and monitor your databases, take control of your hybrid environments and secure them all with security solutions that ensure you are ready for the next threat.

Sample Customers

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

SharePlex

Bodybuilding.com, Priceline.com, Ameco Beijing, Viasat, SK Broadband

Toad Data Point

Concordia University

Popular Solutions

13 reviews

12 reviews

7 reviews

6 reviews

KACE Systems Management Appliance (SMA)

2 reviews

Quest Foglight for APM [EOL]

0 reviews

Top Industries

Financial Services Firm

17%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Financial Services Firm

13%

Computer Software Company

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Jeff Manuszak
CTO at EDSI
As a managed services provider, we use it to store the internal backups for our own data and our customer data. As an...
Read full review of QoreStor »
Khadarvalli Phatan
Data Modeler at Capgemini
My use case for erwin Data Modeler is to identify the objects and keep the business details and object details into...
Read full review of erwin Data Modeler »
Stuart Dairiki
Senior IT Manager at a wholesaler/distributor
I primarily use the solution for database monitoring, specifically for Oracle, Microsoft SQL Server, Postgres, SAP...
Read full review of Foglight for Databases »
Aaron Payne
ERP Manager at a tech services company
We primarily use Toad Data Point for end users where SQL Developer does not provide sufficient tooling. Toad Data...
Read full review of Toad Data Point »
Michael Huffman
Server Administrator III at a university
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security,...
Read full review of KACE Systems Management Appliance (SMA) »

Review 1 of 5

Customer Service

Bruno Preti
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
The customer service and support are responsive, not so fast, not always fast because there are some problems. A...
Read full review of Qlik Sense »
RahulGupta6
Associate General Manager at HCL Technologies
Customer service support was good bit not extraordinary.
Read full review of Qlik Sense »
LesCampbell
Audit Data Analyst at a energy/utilities company
The tech support we received was great. They were very knowledgeable and explained things quite well. They were very...
Read full review of Qlik Sense »
MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Piyush Gaud
Business Intelligence Manager at We Love X GmbH
The customer service is good, yet not the best. However, community forums help quite a lot in case of any...
Read full review of Qlik Sense »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Adam Abwat-Johnson
BI Developer at Soak.com
Customer service/support is good through the partner, as this is the suggested way to receive feedback.
Read full review of Qlik Sense »
Anonymous User
Managing Director at a tech services company
Technical support is very good.
Read full review of QlikView »
Leander du Plessis
Data Analyst at a financial services firm
Technical support is good.
Read full review of QlikView »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Prasad Mundewadi
Senior BI Systems Analyst at PTC
Good so far.
Read full review of Qlik Sense »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Peter Eerdekens
Commercial Business Analyst at Asilia Africa
Did not need any of this yet.
Read full review of QlikView »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »
Anonymous User
Procesbeheerder - afdeling ICT at a retailer
Customer Service: 7/10 Technical Support: 8/10
Read full review of Qlik Sense »
Anonymous User
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of Qlik Sense »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Anonymous User
Analista de inteligencia de mercado at a university
Technical support is very good. Every question I had, there was someone to help me.
Read full review of QlikView »
Anonymous User
MIS General Manager at a engineering company
It’s quite good and their response time is quick.
Read full review of QlikView »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Nahum Ben Binyamin
IT Manager at a reseller
Customer Service: Cannot rate since I hadn't used it yet. Technical Support: Technical support is very good due to...
Read full review of Qlik Sense »
Anonymous User
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Support has been fantastic. They are always helpful and quick.
Read full review of Qlik Sense »

Review 1 of 30

Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Technical support is very good and very helpful. They know exactly what the problem is when you call.
Read full review of Quest Rapid Recovery [EOL] »
Timpa D Angaye
IT Manager at a energy/utilities company
We have technical support. The time difference affects their response time but we do get support when we need it. I...
Read full review of Quest Rapid Recovery [EOL] »
Raza Zaidi
IT Infrastructure Manager at Magellan Aerospace
They were fine. It was not super support or tech job. They were neither great nor bad.
Read full review of KACE Asset Management Appliance »
Joseph Jolly
Manager Software Engineering at URA
The customer service and support team is good. They have a responsive support team when you reach out. We mostly...
Read full review of Toad for Oracle »
Vishnu Yannam
County Carlow, Ireland · Hybrid Technical Officer at a university
I rate Quest support nine out of ten. They always respond in less than 24 hours. We contacted them about an issue...
Read full review of On Demand Migration »
Wabotlhe Tau
Senior Manager Application Support at SASSA
The solution's technical support is very responsive. I rate the technical support an eight out of ten.
Read full review of Stat for Oracle E-Business Suite »
Anonymous User
Infrastructure Manager at a library
They are very helpful. It is very easy to get their help. I have got good answers from them. They are very...
Read full review of Quest Rapid Recovery [EOL] »
Raymond Joakimson
Computer Support Specialist at Truckee Meadows Community College
Their technical support has been good so far. If there's an emergency, something that we need fixed right away, they...
Read full review of KACE Systems Management Appliance (SMA) »
Anonymous User
Sales Engineer at BAKOTECH LLC
I've contacted technical support in the past if I've needed information or to find out if Rapid Recovery will be able...
Read full review of Quest Rapid Recovery [EOL] »
Anonymous User
Software Engineer Staff at a manufacturing company
Their technical support is very good.
Read full review of erwin Data Modeler »
Mohamed Gelela
Managing Director at Quest Egypt Software
The technical support is excellent. I rate the overall support an eight out of ten.
Read full review of Toad Data Modeler »
Anonymous User
Systems and Network Administrator at a tech services company
I have used their Premier Support. They get back to us pretty quickly. They usually have somebody knowledgeable who...
Read full review of Quest Rapid Recovery [EOL] »
BlakeCheatham
Sr. Database Administrator at Comcast Business
Spotlight customer service is usually quite good. They are responsive and provide explanations when there is an issue...
Read full review of Spotlight »
Anonymous User
Manager of Database Services at a energy/utilities company
About a year or so in, we engaged professional services to integrate our Foglight with ServiceNow. So, we have...
Read full review of Foglight for Databases »
Anonymous User
Sr Program Manager/Data Architect at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Toad Data Modeler »
Anonymous User
Architect at a insurance company
We have some open tickets with them from time to time. They have definitely promptly responded and provided...
Read full review of erwin Data Intelligence »
Michael Huffman
Server Administrator III at a university
The customer support for KACE Systems Deployment Appliance (SDA) has been excellent, and they always resolved the...
Read full review of KACE Systems Deployment Appliance (SDA) »
Ujwal Sawant
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Quest's technical support is usually good, but I currently have a case related to Rapid Recovery that has been...
Read full review of Quest Rapid Recovery [EOL] »
Kevin Baldwin
PC Technician at Cape Fear Community College
They were always fantastic. We dealt mainly with one tech support representative, and he was always spot on. We had...
Read full review of KACE Systems Management Appliance (SMA) »
Rajat Wadhwani
Process Data Engineer (Subsurface and Wells) at Shell
Has great support for any technical hiccups.
Read full review of Toad Data Modeler »
Vinothsingh Elumalai
Lead Software Engineer at Lowe's Companies
When we started with Foglight at Lowe's, it was a new tool for us. We didn't have any background in using the tool....
Read full review of Foglight for Databases »
Anonymous User
Director of IT at a non-profit
Their technical support is good. Every time I've called them, they've been responsive and knowledgeable.
Read full review of QoreStor »
RickDe Avila
Data Architect at NAMM California
Their helpdesk ticket itself is pretty great. The team of people, whether it's Tammy or Susan or a few others that my...
Read full review of erwin Data Intelligence »
Beverly King De Loach
Architecture Manager at CIGNA Corporation
Customer service is fantastic. I know a lot of the guys by first name that work in tech support. When we have a...
Read full review of erwin Data Modeler »
Anonymous User
System Software Specialist II at a government
I don't directly deal with technical support. I've never called them.
Read full review of KACE Systems Deployment Appliance (SDA) »
Anonymous User
Delivery Director at a computer software company
The response time for technical support is slow.
Read full review of erwin Data Intelligence »
Gena Nelson
Enterprise Data Architect at a energy/utilities company
I would rate erwin's technical support at seven out of 10. One of the reasons is that it's inconsistent. Sometimes we...
Read full review of erwin Data Modeler »
Mohd Hisyamudin Hamid
System Engineer at Netwitz Sdn Bhd
Technical support is quite fast. My interactions with them are quick because I have memorized the steps, which start...
Read full review of Quest Rapid Recovery [EOL] »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
Our customers have not faced any challenges with Quest NetVault Plus.
Read full review of NetVault Plus »
Anonymous User
President & CEO at a tech services company
Customer Service: Historically the Erwin product has been primarily sold through channels so we've had little...
Read full review of erwin Evolve »

Review 1 of 30

Technical Support

No Data Available

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