Compare Pure Storage vs Veritas

Pure Storage

Based on 291 reviews.

Veritas

Based on 325 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Popular Solutions

Pure Storage FlashArray

36 reviews

Pure Storage FlashBlade

10 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

19 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

14 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MikaelHellström
IT Manager at Regin Dalarna
Currently, we are mostly using Pure Storage FlashBlade E, as it's the latest product that we bought, while we had a...
Read full review of Pure Storage FlashBlade »
Jaehoon Oh
Chief Technology Officer at Lambda256
My use case for using Pure FlashArray X NVMe is that my company is developing a blockchain platform for Ethereum or...
Read full review of Pure FlashArray X NVMe »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Samuel Csk
Account Manager at TD SYNNEX
I am not a user of Pure Storage Evergreen One. I manage this brand in a technology company to distribute the product....
Read full review of Pure Storage Evergreen One »

Review 1 of 4

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »

Review 1 of 5

Customer Service

RakeshReddy
Senior Storage Engineer at Ensono
The technical support for Pure Storage FlashArray deserves the highest rating, as we have never faced any issues.
Read full review of Pure Storage FlashArray »
Meesam Raza
Network Engineer at ILAB Information Technology
Customer service and support are highly responsive and available 24/7. However, response times could be improved for...
Read full review of Pure Storage FlashBlade »
Jerome Deliege
Head of Infrastructure Architecture at a manufacturing company
Pure Storage has proven to be proactive with support. Even when we have small problems, they open a support case...
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Architect at a government
We've had to use tech support on a number of occasions. They did everything remotely and talked us all the way...
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Architect and IT at a tech vendor
We have not engaged with technical support for this solution.
Read full review of Pure Storage FlashBlade »
Anonymous User
Cloud Administrator at a tech services company
I don't interface with technical support too much. Overall whenever I've had to interface with technical support it's...
Read full review of Pure Storage FlashArray »
Felipe Labarca
CTO at Ticel
I would rate the technical support as a ten out of ten.
Read full review of Pure Storage FlashArray »
Anonymous User
Solutions Architect at a wholesaler/distributor
Their regular support is good. With gold support, Pure's support personnel takes care of both software and hardware...
Read full review of Pure Storage FlashArray »
Francis Pascual
Systems Architect at a financial services firm
We don't use the tech support, but we have an in-house engineer in one of our offices.
Read full review of Pure Storage FlashArray »
Kelvin Foo
APAC System manager at a pharma/biotech company
Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check...
Read full review of Pure Storage FlashArray »
TimothyNewman
Manager of Technical Management at a healthcare company
Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and...
Read full review of Pure Storage FlashArray »
Anonymous User
Solutions Architect at a computer software company
I've only needed to use technical support once and they were very good.
Read full review of Pure Storage FlashBlade »
Anonymous User
IT Manager at a manufacturing company
I have had no issues with technical support.
Read full review of Pure FlashArray X NVMe »
Anonymous User
MTS - Core IP Engineering at a comms service provider
I would rate them really high. On a scale of one to five, I'd give them a four.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Officer at a university
The technical support is very fast.
Read full review of Pure Storage FlashArray »
MOHAMAD KAWTHARANY
Technical Operations Manager at Mideast Data Systems
The technical support for Pure Storage FlashBlade has been getting worse. Previously, support was very good, but as...
Read full review of Pure Storage FlashBlade »
Anonymous User
Chief Information, Facility, Purchasing and Services Manager at Roma Metropolitane S.r.l.
Customer Service: I would rate the customer service as very high. Technical Support: They are all skilled. They...
Read full review of Pure Storage FlashArray »
Anonymous User
Storage Specialist at a healthcare company
They have very good technical support. The support model was great. They usually had things resolved in under four...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Program Manager at a media company
Customer Service: 10/10 for Pure Storage. 6/10 for IBM. Technical Support: Pure Storage is excellent, while IBM is...
Read full review of Pure Storage FlashArray »
Anonymous User
System Engineer at a consultancy
We are currently having a situation where one of our VMware hosts is not being detected. It has been told to us that...
Read full review of Pure Storage FlashArray »
Jason Devine
Cloud Solutions Architect at a tech services company
The technical support has been good. We are satisfied with the level of support we have received.
Read full review of Pure Storage FlashBlade »
Anonymous User
Business Development Manager of Storage Systems at a manufacturing company
We haven't contacted technical support yet, but I think it should be good enough based on previous experience with...
Read full review of Portworx Enterprise »
Alberto Zanon
CIO at NGS srl
It has very good support.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Manager at a consultancy
We haven't needed to contact customer support.
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
The support is okay.
Read full review of Pure Storage FlashArray »
Anonymous User
Solutions Architect at a non-profit
Very good.We did a PoC.
Read full review of Pure Storage FlashArray »
Mikael Hellström
IT Manager at Regional Health Services
The customer service and support are awesome. They know what we need. Even if we ask dumb questions sometimes, we...
Read full review of Pure Storage Evergreen One »
Anonymous User
Technical Marketing Engineer at a tech company
The technical support comes out of one single stop. It is very helpful to have one single number to contact.
Read full review of Pure Storage FlashArray »
Anonymous User
Sever Engineer at a healthcare company
I haven't contacted their technical support firsthand.
Read full review of Pure Storage FlashArray »
Anonymous User
Manager I.T. Infrastructure at a financial services firm
I haven't had any need to make use of the technical support team yet.
Read full review of Pure Storage FlashArray »

Review 1 of 30

Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
RishiPandit
Lead - Technical Services at Impetus
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
All is good with technical support.
Read full review of Veritas NetBackup Appliance »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
NadavNegev
Technical Consultant at Hewlett Packard Enterprise Company
Technical support is very fast. It's great. I always get my answer and I am always able to get an engineer to solve...
Read full review of Veritas Enterprise Vault »
Scott Lawson
Operations Director, Information Technology at a healthcare company
My thoughts on the support for Veritas CloudPoint are that it's fairly decent. Usually, if we have an issue, we can...
Read full review of Veritas CloudPoint »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Presales Engineer at a comms service provider
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot...
Read full review of Veritas NetBackup »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Storage and VMware Expert at a comms service provider
Customer Service: Sometimes, Symantec support doesn't understand our problem, and this causes delays in resolving the...
Read full review of Veritas InfoScale Availability »
Andre Isaacs
ICT Director at SSA
The technical support has been very responsive. During our upgrade, we had an issue with one of our appliances losing...
Read full review of Veritas NetBackup »
BenedictOlomu
ICT Solutions Consultant/Systems Integrator at SolutionChest Limited
Since the deployment, I've logged about three of four cases and their responses are usually very prompt. I am very...
Read full review of Veritas System Recovery »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
MuhammadIbtehaj
Enterprise Solutions Architect at 0
The customer service and support from Veritas have been excellent. They provide prompt responses and effective...
Read full review of Veritas Backup Exec »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Karthik-C
Solutions Architect at AspireNXT
The technical support has improved and is much better than it used to be.
Read full review of Veritas NetBackup »
Mac Wang
Project Manager at Realnux
Technical support is not convenient in China these days because of the virus. It may be because the engineers from...
Read full review of Veritas NetBackup »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
IT Consultant at a tech services company
Their technical support is average. Not perfect and not bad.
Read full review of Veritas NetBackup »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Anonymous User
IT Specialist at a energy/utilities company
The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just...
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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