Compare Pure Storage vs Veritas

Pure Storage

Based on 283 reviews.

Veritas

Based on 322 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Popular Solutions

Pure Storage FlashArray

31 reviews

Pure Storage FlashBlade

10 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

17 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

10%

Government

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jaehoon Oh
Chief Technology Officer at Lambda256
My use case for using Pure FlashArray X NVMe is that my company is developing a blockchain platform for Ethereum or...
Read full review of Pure FlashArray X NVMe »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Shashii
Works at a consultancy
I managed Pure Storage in my previous organization for various clients. We had clients from multiple domains, such as...
Read full review of Pure Storage FlashArray »
Parul-Patel
System admin at Holy Redeemer Health System, Inc.
Our use case for Pure Storage FlashBlade is strictly for our backup and our PACS archiving. We are not doing file...
Read full review of Pure Storage FlashBlade »
Samuel Csk
Account Manager at TD SYNNEX
I am not a user of Pure Storage Evergreen One. I manage this brand in a technology company to distribute the product....
Read full review of Pure Storage Evergreen One »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Mythily Loganathan
Storage architect at a tech company
For a P2 issue, the SLA is 4 hours. They were able to resolve the issue within two hours. Just a month ago, we faced...
Read full review of Pure Storage FlashArray »
Eric Black
Solutions Architect at Recovery Point Systems
Pure Storage is on the better side of technical support these days. I interface with Cisco, VMware, Veeam, Zerto, and...
Read full review of Pure Storage FlashBlade »
Michael-Daniel
Virtual Storage Administrator at a tech vendor
The solution's technical support is good. I rate the technical support a nine to ten out of ten.
Read full review of Pure Storage FlashArray »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main problem, since they are a small company, was when we opened a support request, there were too few people to...
Read full review of Portworx Enterprise »
LokeshLakhwani
Storage & Backup Solutions Consultant at a tech services company
The support is very quick, with account managers available around the clock due to the global nature of the company....
Read full review of Pure Storage FlashArray »
Anonymous User
Owner at a tech services company
I have interacted with them. They respond very fast to our queries.
Read full review of Pure Storage FlashArray »
Mircea Sandu
Solutions Architect at SC PROSERVICECORP SRL
The technical support is 100% and they respond really quickly. Their Evergreen support plan is astonishing. They are...
Read full review of Pure Storage FlashArray »
Pavan Divakar
GIDC India - Architecture Design and Engineering Leader at a computer software company
Technical support needs improvement. With respect to them being able to respond, they're more marketing people, less...
Read full review of Pure Storage FlashArray »
Anonymous User
Consultant at a tech services company
Technical support for this solution is very good.
Read full review of Pure FlashArray X NVMe »
Jason Devine
Cloud Solutions Architect at a tech services company
They are very good, but we are a large enough customer. We always deal with the same people, so it's not like we're...
Read full review of Pure Storage FlashArray »
Anonymous User
DBA at a financial services firm
When we've had issues, technical support has been really good about resolving them quickly. I was on the call with...
Read full review of Pure Storage FlashArray »
Thomas Charewicz
Systems Engineer at a tech services company
While the technical support is good, they are not as good as we would like them to be. We often have to get our...
Read full review of Pure Storage FlashArray »
Anonymous User
Director at a computer software company
We haven't needed to contact technical support.
Read full review of Pure FlashArray X NVMe »
Anonymous User
Senior Architect and IT at a tech vendor
We have not engaged with technical support for this solution.
Read full review of Pure Storage FlashBlade »
KishoreKumar5
Works at a comms service provider
I have interacted with their technical support. They were good at providing support when I requested.
Read full review of Pure Storage FlashArray »
Jim-Davis
Director of IT at a healthcare company
We have our dedicated resources that we have reached out to, but because there have really been no issues with...
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Manager at a insurance company
Their technical support is excellent. It's the best out of any of the vendors we work with.
Read full review of Pure Storage FlashArray »
Anonymous User
Solutions Architect at a computer software company
I've only needed to use technical support once and they were very good.
Read full review of Pure Storage FlashBlade »
Anonymous User
Principal System Analyst at a university
Technical support for this solution has been great. They have been right on board with us.
Read full review of Pure Storage FlashBlade »
Anonymous User
System Engineer at a tech services company
I haven't needed to use support. My employees say their support very good.
Read full review of Pure Storage FlashArray »
RESC
Storage Solutions Architect at a manufacturing company
Technical support has been awesome. Sometimes, they've let us know about problems before we've even known that they...
Read full review of Pure Storage FlashArray »
Ganesh Kuppuswamy
Engineer at CSG Systems
Their technical support is good. We had issues that they resolved quickly.
Read full review of Pure Storage FlashArray »
Patrick Mcgrory
Chief Executive Officer / CTO at IT VIP, LLC
I haven't called them.
Read full review of Pure Storage FlashBlade »
Anonymous User
IT Storage Lead at a tech services company
Pure Storage support is exceptional. They provide quick responses and are very helpful, regardless of the severity of...
Read full review of Pure Storage FlashBlade »
Anonymous User
MTS - Core IP Engineering at a comms service provider
I would rate them really high. On a scale of one to five, I'd give them a four.
Read full review of Pure Storage FlashArray »
LuisRibeiro
Fresh Operations Manager at Jerónimo Martins
Technical support is okay. There is no improvement needed.
Read full review of Pure Storage FlashBlade »
Anonymous User
Systems Analyst at a government
We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.
Read full review of Pure Storage FlashArray »
Heimon Hinze
Managing Director at Dr. Netik & Partner GmbH
The support from Pure is excellent.
Read full review of Pure FlashArray X NVMe »
Anonymous User
CIO at a manufacturing company
The support from Pure Storage Flash Array is amazing. I have never seen a vendor support a product this well. They...
Read full review of Pure Storage FlashArray »
Anonymous User
System Administrator at a government
Their technical support is great.
Read full review of Pure Storage FlashArray »

Review 1 of 30

N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
The technical support services are good.
Read full review of Veritas Backup Exec »
Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
We have not needed to use technical support.
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
Sareesh V
Sr.System Administrator at Suwaidi
Veritas System Recovery's technical support is great. We called them two to three times for some backup and off-site...
Read full review of Veritas System Recovery »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Anonymous User
Service Engineer
Technical support for this solution is very good.
Read full review of Veritas Backup Exec »
Anonymous User
IT Manager at a media company
I would give technical support a rating of 5/10.
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Anonymous User
Domain architect at a financial services firm
I think the support is fine. We haven't had issues with it.
Read full review of Veritas NetBackup »
Anonymous User
IT Consultant at a tech services company
Their technical support is average. Not perfect and not bad.
Read full review of Veritas NetBackup »
Anonymous User
Service Delivery Manager - Storage & Backup at a pharma/biotech company
Technical support is excellent.
Read full review of Veritas NetBackup »
Anonymous User
IT Specialist at a energy/utilities company
The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just...
Read full review of Veritas Backup Exec »
Rizwan Islam
Deputy Director IT at DHA Lahore
I have had no issues with Veritas NetBackup, and because I am not using a very complex environment, when I have had...
Read full review of Veritas NetBackup »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Christophe MERCIER
System Administrator at blois.fr
The technical support is good. It does not take too long to receive an answer.
Read full review of Veritas Backup Exec »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
My experience with the technical support of Veritas has been good.
Read full review of Veritas Backup Exec »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Technology Specialist at a financial services firm
Customer Service: It was very good. Technical Support: Also very good.
Read full review of Veritas Volume Replicator [EOL] »
Scott Lawson
Operations Director, Information Technology at a healthcare company
My thoughts on the support for Veritas CloudPoint are that it's fairly decent. Usually, if we have an issue, we can...
Read full review of Veritas CloudPoint »
BenedictOlomu
ICT Solutions Consultant/Systems Integrator at SolutionChest Limited
Since the deployment, I've logged about three of four cases and their responses are usually very prompt. I am very...
Read full review of Veritas System Recovery »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
They provide a good level of support.
Read full review of Veritas NetBackup Appliance »
Gireesan C
Senior Manager at Datamatics Global Services Limited
Veritas' technical support is okay; not remarkable. The documentation is okay as well.
Read full review of Veritas Backup Exec »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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