Compare Pure Storage vs Veritas

Pure Storage

Based on 282 reviews.

Veritas

Based on 319 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Popular Solutions

Pure Storage FlashArray

31 reviews

Pure Storage FlashBlade

10 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

20 reviews

Top Industries

Computer Software Company

14%

Educational Organization

12%

Manufacturing Company

10%

Financial Services Firm

10%

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Hemphill
Sales Manager at Multicomputos PR
The solution acts as a storage for mission-critical applications.
Read full review of Pure FlashArray X NVMe »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Shashii
Works at a consultancy
I managed Pure Storage in my previous organization for various clients. We had clients from multiple domains, such as...
Read full review of Pure Storage FlashArray »
Parul-Patel
System admin at Holy Redeemer Health System, Inc.
Our use case for Pure Storage FlashBlade is strictly for our backup and our PACS archiving. We are not doing file...
Read full review of Pure Storage FlashBlade »
Samuel Csk
Account Manager at TD SYNNEX
I am not a user of Pure Storage Evergreen One ( /products/pure-storage-evergreen-one-reviews ). I manage this brand...
Read full review of Pure Storage Evergreen One »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup ( /products/veritas-netbackup-reviews ) is for normal backup operations,...
Read full review of Veritas NetBackup »

Review 1 of 5

Customer Service

LokeshLakhwani
Storage & Backup Solutions Consultant at a tech services company
The support is very quick, with account managers available around the clock due to the global nature of the company....
Read full review of Pure Storage FlashArray »
Murray-Kelleher
IT Technology, Operations and Security Consultant at a construction company
I have spoken a lot to technical presales, and it's been fantastic.
Read full review of Pure Storage FlashArray »
Animesh Kumar
Presales Solution Architect at DXC Technology
I would rate technical support at ten out of ten because all areas are monitored proactively. If there's an issue,...
Read full review of Pure Storage FlashBlade »
Francisco Solís
Senior Storage Administrator at a tech vendor
I rate Pure Storage support eight out of 10. Pure Storage technical support resolves issues quickly. We had to open a...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Director at a tech services company
We have only used the remote technical support in the case of the disk. They are very good. They acknowledged the...
Read full review of Pure Storage FlashArray »
Jerome Deliege
Head of Infrastructure Architecture at a manufacturing company
Pure Storage has proven to be proactive with support. Even when we have small problems, they open a support case...
Read full review of Pure Storage FlashArray »
Melissa Burg
Director of MIS at Watson Clinic
Tech support is helpful when needed.
Read full review of Pure Storage FlashArray »
Heimon Hinze
Managing Director at Dr. Netik & Partner GmbH
The support from Pure is excellent.
Read full review of Pure FlashArray X NVMe »
Anonymous User
IT Supervisor at a financial services firm
We have only used the technical support for upgrades. They respond very quickly and are efficient at what they do.
Read full review of Pure Storage FlashArray »
Anonymous User
Practice Manager for Infrastructure at a tech services company
We used technical support during the install process, and they were helpful.
Read full review of Pure Storage FlashBlade »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Chief Technology Officer at a healthcare company
We've used tech support and we have found it to be very favorable.
Read full review of Pure Storage FlashArray »
LuisRibeiro
Fresh Operations Manager at Jerónimo Martins
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Business Development Manager of Storage Systems at a manufacturing company
I have no complaints about Pure's customer service and support. I've never had a negative experience with these guys....
Read full review of Pure FlashArray X NVMe »
Anonymous User
Architect at a financial services firm
The technical support has been pretty good. The support team is available all the time and they seem to know what...
Read full review of Pure Storage FlashArray »
Atwood Cheung
IT Contractor at a financial services firm
I've dealt with technical support previously. Their response is fast and mostly very, very helpful. We just need to...
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Manager at a insurance company
I haven't had a lot of direct interaction with their support but VMware is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
QA Engineer at a tech vendor
We have an in-house engineer in one of our onsite offices.
Read full review of Pure Storage FlashArray »
Anonymous User
Sys Admin at a consultancy
We had to open a ticket with their technical support. We needed to get NIST certified and we had some of our storage...
Read full review of Pure Storage FlashArray »
Prabakaran Kaliamurthi
Technical Consultant at Injazat Data Systems
I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of...
Read full review of Pure Storage FlashArray »
Rob Wysocki
Infrastructure Engineer at Paylocity
The technical support is strong and responsive. I would say response is probably the most important.
Read full review of Pure Storage FlashArray »
Anonymous User
Enterprise Account Executive at a computer software company
Technical support is great. They are helpful and responsive. We're quite satisfied with the level of support they...
Read full review of Pure Storage FlashArray »
Anonymous User
Consultant at a tech services company
Technical support for this solution is very good.
Read full review of Pure FlashArray X NVMe »
Anonymous User
Datacenter & Cloud Architect - South America Zone at a manufacturing company
The vendor was helpful during our implementation.
Read full review of Pure Storage FlashArray »
Anonymous User
Platform Technologies Lead Engineer at a energy/utilities company
The support is excellent.
Read full review of Pure Storage FlashArray »
Anonymous User
Manager, Enterprise Infrastructure at a tech services company
From the feedback I've gotten, for the most part, the technical support has been quite good. They know their product...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Network Specialist at a university
The technical support is pretty fast. Everything is good with the technical support.
Read full review of Pure Storage FlashBlade »
Ganesh Kuppuswamy
Engineer at CSG Systems
Their technical support is good. We had issues that they resolved quickly.
Read full review of Pure Storage FlashArray »
Anonymous User
CTO at a individual & family service
We only use tech support infrequently. We don't need to call them. It's easy to use, straightforward. Once it's set...
Read full review of Pure Storage FlashArray »
Anonymous User
Senior technical architect at a marketing services firm
Technical support is excellent.
Read full review of Pure Storage FlashBlade »

Review 1 of 30

Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time...
Read full review of Veritas NetBackup »
Pawel Augustyn
System Advisor at CRIF SpA
They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response,...
Read full review of Veritas Backup Exec »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Sareesh V
Sr.System Administrator at Suwaidi
Veritas System Recovery's technical support is great. We called them two to three times for some backup and off-site...
Read full review of Veritas System Recovery »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
The support for our company was favorable as we always deal with business-critical services. I would rate the tech...
Read full review of Veritas Enterprise Vault »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
All is good with technical support.
Read full review of Veritas NetBackup Appliance »
Ismail Dhasthageer
Ict System Support Administrator at Gans
Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue....
Read full review of Veritas NetBackup »
AbdulKhader
Storage Administrator at Amicorp
Previously, their support was proficient, skilled, and available around the clock. However, recently, the quality has...
Read full review of Veritas NetBackup IT Analytics »
Sanjay Pachpande
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Technical support with Veritas is very good.
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
Saravanan Jaganathan
Backup & Storage Architect at a pharma/biotech company
Technical support is not good. They are not quick, it could be faster. You don't get any support quickly. You have to...
Read full review of Veritas NetBackup »
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
I rate customer service and support an eight out of ten.
Read full review of Veritas NetBackup »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Anonymous User
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm
Quite good. Seven out of 10.
Read full review of Veritas NetBackup »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
JOE NJENGA
Software Developer at BOLDATA SYSTEMS LTD
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of...
Read full review of Veritas NetBackup Appliance »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Anonymous User
IT admin
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Reviewer23
IT Infrastructure Manager at Jonah Energy LLC
Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely...
Read full review of Veritas NetBackup »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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