Compare Pure Storage vs Veritas

Pure Storage

Based on 281 reviews.

Veritas

Based on 317 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Popular Solutions

Pure Storage FlashArray

31 reviews

Pure Storage FlashBlade

9 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

22 reviews

Top Industries

Educational Organization

16%

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Eugene Hemphill
Sales Manager at Multicomputos PR
The solution acts as a storage for mission-critical applications.
Read full review of Pure FlashArray X NVMe »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Shashii
Works at a consultancy
I managed Pure Storage in my previous organization for various clients. We had clients from multiple domains, such as...
Read full review of Pure Storage FlashArray »
Samuel Csk
Account Manager at TD SYNNEX
I am not a user of Pure Storage Evergreen One ( /products/pure-storage-evergreen-one-reviews ). I manage this brand...
Read full review of Pure Storage Evergreen One »

Review 1 of 5

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup ( /products/veritas-netbackup-reviews ) is for normal backup operations,...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Oleg Gussar
Head of Administration Group at a financial services firm
The technical support from Pure Storage FlashArray is perfect. If we have some trouble or we need to change...
Read full review of Pure Storage FlashArray »
Carlos Valcarcel
Sr. Systems Engineer at a financial services firm
I've contacted technical support to run upgrades. They are professional, easygoing, and answer me on time. They know...
Read full review of Pure Storage FlashArray »
Lenin Christopher
Director at Techfruits
We have had some issues with the support team. The media and entertainment industry is new for the team. They must...
Read full review of Pure Storage FlashBlade »
Gokhan Dikmen
Vice President of product at a tech services company
Pure has good storage, but they don't have Turkish language support.
Read full review of Pure FlashArray X NVMe »
Eric Black
Solutions Architect at Recovery Point Systems
Pure Storage is on the better side of technical support these days. I interface with Cisco, VMware, Veeam, Zerto, and...
Read full review of Pure Storage FlashBlade »
Enes SUZER
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
I contacted the support team during the installation, and they were good.
Read full review of Pure FlashArray X NVMe »
Disha Agarwal
IT engineer at a engineering company
Their support is too good. As soon as I log a case with them, they are always available. They are very fast. I would...
Read full review of Pure Storage FlashArray »
Pandurangan Parisa
Lead System Analyst at a computer software company
Customer service and support are excellent. I would rate them a nine out of ten.
Read full review of Pure Storage FlashBlade »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
I would rate the technical support as an eight out of ten.
Read full review of Pure FlashArray X NVMe »
William Reigle
Manager, Systems Engineering at a tech vendor
Customer support has been excellent. We have used support multiple times for various issues, including failed disks,...
Read full review of Pure Storage FlashArray »
Prabakaran Kaliamurthi
Technical Consultant at Injazat Data Systems
I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of...
Read full review of Pure Storage FlashArray »
Anonymous User
Network Engineer at a hospitality company
The technical support is great.
Read full review of Pure Storage FlashArray »
Anonymous User
Sys Admin at a consultancy
We had to open a ticket with their technical support. We needed to get NIST certified and we had some of our storage...
Read full review of Pure Storage FlashArray »
Shakeel Qureshi
Infrastructure Specialis at a tech services company
Technical support is good at least through vendors, not directly with the principal. I would rate it as eight out of...
Read full review of Pure FlashArray X NVMe »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
Technical support is really good.
Read full review of Pure FlashArray X NVMe »
Anonymous User
CTO at a financial services firm
Excellent. Best of any of the vendors we work with.
Read full review of Pure Storage FlashArray »
Anonymous User
Head of Infrastructure at a wellness & fitness company
The technical support is fair and the team was helpful.
Read full review of Pure Storage FlashArray »
Gary Cheung
Project Manager at a government
I have not contacted technical support. My main point of contact has been the reseller.
Read full review of Pure Storage FlashArray »
Teki Rajesh
Storage Administrator at a tech vendor
I would rate the customer service a seven out of ten. Depending on priority cases, the vendor's response time can...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Manager at a government
The technical support is great.
Read full review of Pure Storage FlashArray »
Anonymous User
Architect at a tech services company
I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have...
Read full review of Pure Storage FlashArray »
Anonymous User
Platform Technologies Lead Engineer at a energy/utilities company
The support is excellent.
Read full review of Pure Storage FlashArray »
Rafal Zawadzki
Manager of IT Department at Office of Technical Inspection in Poland
The technical support was not good in the beginning. I would rate the support at a five out of 10. It has improved...
Read full review of Pure FlashArray X NVMe »
Javier Echave
Pre-Sales Engineer at Cisco Systems, Inc.
I have not used the technical support.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Business Consultant, Presales Specialist and Solution Designer at Veracomp EOOD
The technical support is good. I've been to the support center in Ireland. I've been doing this kind of work for 10...
Read full review of Pure Storage FlashBlade »
Anonymous User
Infrastructure Architect at a wellness & fitness company
Their technical support is good.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Officer at a university
The technical support is very fast.
Read full review of Pure Storage FlashArray »
Kyle Guichard
Senior Director of Systems Engineering at Bill.com
The technical support has been fantastic.
Read full review of Pure Storage FlashArray »
Anonymous User
Architect at a financial services firm
The technical support has been pretty good. The support team is available all the time and they seem to know what...
Read full review of Pure Storage FlashArray »
Anonymous User
Architecte technique at a energy/utilities company
We've contacted technical support in the past. So far, we've been quite satisfied with their level of service....
Read full review of Pure Storage FlashBlade »

Review 1 of 30

Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
I love Veritas support. I'm Brazilian, and in Brazil, we have a problem because few people speak English. Sometimes,...
Read full review of Veritas Data Insight »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Wail Khachfa
Network and Security Specialist at Ajman Digital Government
We receive very good support through our partner. We've been with them for over 10 years.
Read full review of Veritas NetBackup »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault...
Read full review of Veritas Enterprise Vault »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
We need to wait until the other support center is open. We have to stay outside the working hours to get a support.
Read full review of Veritas NetBackup »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Manager at a financial services firm
They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were...
Read full review of Veritas NetBackup »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The quality of technical support has decreased over time with slower response times compared to before.
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
The support for Veritas Alta SaaS Protection rates a nine, with one being room for improvement.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Manager at a government
Veritas technical support is okay.
Read full review of Veritas Backup Exec »
Anonymous User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in...
Read full review of Veritas NetBackup »
Aziz Serbouti
General Manager at curetech
The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.
Read full review of Veritas NetBackup Appliance »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Vice President of Information Technology at a insurance company
We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the...
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »
Anonymous User
General Manager at a comms service provider
Technical support is great.
Read full review of Veritas NetBackup »
John Chege
Head Of Infrastructure at Rigor Systems Limited
Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten...
Read full review of Veritas NetBackup »
Anonymous User
Technical Support Engineer at a tech services company
The solution could improve the support they provide.
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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