Compare Pure Storage vs Veritas

Pure Storage

Based on 281 reviews.

Veritas

Based on 311 reviews.

Overview

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Popular Solutions

Pure Storage FlashArray

33 reviews

Pure Storage FlashBlade

10 reviews

Pure FlashArray X NVMe

15 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Educational Organization

22%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Paulo Jose Bosco Otto
Consultant at PBOservicos-Informatica
The main purpose was to replace the NSS as the back-end storage because they were using open source products. We...
Read full review of Portworx Enterprise »
Shashii
Works at a consultancy
I managed Pure Storage in my previous organization for various clients. We had clients from multiple domains, such as...
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Systems Administrator at a consultancy
We use this solution on private cloud for all our Oracle workloads and databases, and also for our enterprise...
Read full review of Pure FlashArray X NVMe »
Samuel Csk
Account Manager at TD SYNNEX
I am not a user of Pure Storage Evergreen One ( /products/pure-storage-evergreen-one-reviews ). I manage this brand...
Read full review of Pure Storage Evergreen One »

Review 1 of 5

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We use Veritas NetBackup to back up our data and restore it if needed. As the volume of our backup increased, our...
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
There are a couple of primary use cases. The main reason is backup deduplication at both target and source. The...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

LokeshLakhwani
Storage & Backup Solutions Consultant at a tech services company
The support is very quick, with account managers available around the clock due to the global nature of the company....
Read full review of Pure Storage FlashArray »
Paul Pearson
Storage and Backup Architect at Concentrix
Technical support has been very helpful and responsive.
Read full review of Pure FlashArray X NVMe »
Vladimir Blazek
Solution Architect at Storage One
Pure Storage's tech support is excellent. They use AI effectively, and their support team is highly reliable and...
Read full review of Pure Storage FlashArray »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
I would rate the technical support as an eight out of ten.
Read full review of Pure FlashArray X NVMe »
Ricky Winandityo
IT system infrastructure manager at Anabatic Technologies
Technical support is very good. They are helpful and responsive.
Read full review of Pure Storage FlashArray »
Pandurangan Parisa
Lead System Analyst at a computer software company
I rate Pure Storage customer service nine out of 10.
Read full review of Pure Storage FlashArray »
SUNIL Gentyala
Consultant at a tech services company
The support is good, and the response time is satisfactory.
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Manager at a insurance company
I haven't had a lot of direct interaction with their support but VMware is very good.
Read full review of Pure Storage FlashArray »
David Fong
Sr System Engineer at Stanford University
I haven't had to use their technical support much. The few times I had to call them, they were very responsive. I was...
Read full review of Pure Storage FlashArray »
Mikael Hellström
IT Manager at Regional Health Services
The customer service and support are awesome. They know what we need. Even if we ask dumb questions sometimes, we...
Read full review of Pure Storage Evergreen One »
Prabakaran Kaliamurthi
Technical Consultant at Injazat Data Systems
I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of...
Read full review of Pure Storage FlashArray »
Virgilio Albert
Owner at a tech services company
Compared with other products, Pure's technical support is as good as anyone's, probably better. They have tools where...
Read full review of Pure Storage FlashArray »
Anonymous User
Practice Manager for Infrastructure at a tech services company
We used technical support during the install process, and they were helpful.
Read full review of Pure Storage FlashBlade »
Anonymous User
Architect at a financial services firm
The technical support has been pretty good. The support team is available all the time and they seem to know what...
Read full review of Pure Storage FlashArray »
Ganesh Kuppuswamy
Engineer at CSG Systems
Their technical support is good. We had issues that they resolved quickly.
Read full review of Pure Storage FlashArray »
Melissa Burg
Director of MIS at Watson Clinic
Tech support is helpful when needed.
Read full review of Pure Storage FlashArray »
Sean Bettencourt
Supervisor of Systems Engineering at a computer software company
I have used Pure's tech support quite a few times. It's probably the best tech support experience that I've had. I...
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Infrastructure Architect at a energy/utilities company
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
System and Network administrator at a tech vendor
When we scheduled an update, the support technician called us and made the update remotely. We also had one outage...
Read full review of Pure FlashArray X NVMe »
Teki Rajesh
Storage Administrator at a tech vendor
I would rate the customer service a seven out of ten. Depending on priority cases, the vendor's response time can...
Read full review of Pure Storage FlashArray »
Anonymous User
IT Architect at a hospitality company
The support has been very good from Pure Storage FlashArray.
Read full review of Pure Storage FlashArray »
Chaan Beard
Senior Data Center Solutions Architect at ChaanBeard.com
I've used their technical support and would say that it's excellent. I would give them a ten out of ten.
Read full review of Pure Storage FlashArray »
Anonymous User
Senior Vituralization Manager at a financial services firm
Technical support is pretty good. They helped us with a holiday show in case we needed anything. So far, the product...
Read full review of Pure Storage FlashArray »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Infrastructure Systems Team Lead at a manufacturing company
The support is okay.
Read full review of Pure Storage FlashArray »
Rafal Zawadzki
Manager of IT Department at Office of Technical Inspection in Poland
The support is very good they quickly react to problems.
Read full review of Pure Storage FlashArray »
Anonymous User
Systems Analyst at a government
We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.
Read full review of Pure Storage FlashArray »
Peter Golledge
Unix and storage manager at a comms service provider
Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where...
Read full review of Pure Storage FlashArray »
TimothyNewman
Manager of Technical Management at a healthcare company
Their support system has insight into errors on our SAN fabric that we can't see. They've brought attention to and...
Read full review of Pure Storage FlashArray »
Kelvin Foo
APAC System manager at a pharma/biotech company
Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check...
Read full review of Pure Storage FlashArray »

Review 1 of 30

Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Ahmed Mohsen
Pre-Sales Specliast at Quadratech
Technical support is good. They provide a good response after opening a ticket.
Read full review of Veritas Backup Exec »
Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault...
Read full review of Veritas Enterprise Vault »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Pawel Augustyn
System Advisor at CRIF SpA
Enough ok,
Read full review of Veritas Backup Exec »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
Onur YEL
System admin at a tech services company
When customers had a problem we couldn't solve, we opened vendor tickets. I spoke to Veritas engineers. Customers did...
Read full review of Veritas Enterprise Vault »
Shashikant Patel
IT Manager at Canara Robeco Asset Management
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Ahmed Sabry
Team Leader at a financial services firm
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Storage and VMware Expert at a comms service provider
Customer Service: Sometimes, Symantec support doesn't understand our problem, and this causes delays in resolving the...
Read full review of Veritas InfoScale Availability »
Anonymous User
Account manager at a tech services company
I haven't had any issues with technical support. It's okay.
Read full review of Veritas NetBackup »
Anonymous User
Lead Technical Specialist at a tech services company
Technical support depends upon the person who answers the call. If they are in your time region, then you get better...
Read full review of Veritas Backup Exec »
Andre Isaacs
ICT Director at SSA
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The technical support is okay. We don't use the support frequently, only when there is a problem.
Read full review of Veritas Backup Exec »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
Anonymous User
System Analyst at a tech services company
The tech support is very good.
Read full review of Veritas Backup Exec »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
Anonymous User
System Engineer at a tech services company
We haven't had to contact technical support for a long time. Generally, when we've needed to in the past, we've...
Read full review of Veritas Backup Exec »
Algimantas Slabada
IT Architect at a computer software company
Their technical support is very good. We have not had many issues, but it's okay.
Read full review of Veritas Backup Exec »
Arthur-Wong
Sensor System Engineer at a hospitality company
The solution's support is good.
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

No Data Available

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