Compare PTC vs Qlik

PTC

Based on 36 reviews.

Qlik

Based on 452 reviews.

Sample Customers

Popular Solutions

5 reviews

2 reviews

1 reviews

3 reviews

7 reviews

12 reviews

Top Industries

Manufacturing Company

30%

Computer Software Company

Construction Company

Outsourcing Company

Financial Services Firm

13%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SHRINIVAS ALAGERI
Architect at a media company
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past...
Read full review of PTC Integrity »
SHRINIVAS ALAGERI
Architect at a media company
I primarily use Codebeamer for requirements management, especially when I need to employ out-of-the-box...
Read full review of Codebeamer »
Sandipan Roy
Electronic System Product Specialist at Cummins Inc.
My use case is requirement gathering and refining the DDNS. We also use PTC integrity as a configuration management...
Read full review of PTC Integrity Requirements Connector »
ChristianWilmers
Process Method and Tool Developer at ZF Group NAO
I am using Windchill for managing CAD data and document data, specifically for product lifecycle management.
Read full review of PTC Windchill »
Santhosh Tm
Works
This solution is mainly used for creating 3D models, 2D drawings, and converting older-format 2D drawings into the...
Read full review of PTC Creo »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Henrique Fsantos
Data & Analytics Engineer at PicPay
My main use case for Qlik Talend Cloud involves using it for data integrations and ETL, ELT pipelines to support our...
Read full review of Qlik Talend Cloud »
Saranya Deepthi
Project Engineer at Wipro
Qlik Sense is a data visualization tool similar to Google Data Studio, Google Looker Studio, and Power BI. Many...
Read full review of Qlik Sense »
Salini Ravindranath
Solution Architect at Spire Solutions
Talend Data Fabric (both on-premises and SaaS) is extensively used for data management - data integration, data...
Read full review of Talend Data Fabric »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
The primary use case involves analyzing data on a daily invoice level with QlikView. Building metrics using simple...
Read full review of QlikView »

Review 1 of 5

Customer Service

SHRINIVAS ALAGERI
Architect at a media company
I would rate technical support from PTC around six to seven, but when it comes to customization, they wash away their...
Read full review of PTC Integrity »
Gaurav Kandurwar
Solutions Architect at Capgemini
Our experience with customer support service has been good. They were able to answer most of our questions.
Read full review of Codebeamer »
SHRINIVAS ALAGERI
Architect at a media company
For out-of-the-box support, the customer service from PTC is satisfactory. However, for customizations, I often need...
Read full review of Codebeamer »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
Technical support is excellent from PTC.
Read full review of PTC Integrity »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
The customer support for Codebeamer is good. I usually receive responses to my emails within 24 hours, and if I raise...
Read full review of Codebeamer »
Sandipan Roy
Electronic System Product Specialist at Cummins Inc.
Technical support, right now, we are getting it actually from our own IT department. I have not explored the external...
Read full review of PTC Integrity Requirements Connector »
Neha Wanjari
Technical Lead at KPIT Technologies
I haven't contacted the technical support team yet.
Read full review of PTC Integrity »
Christian Wilmers
Process Method and Tool Developer at a transportation company
I've had some meetings with technical support about dedicated features, however, I've never contacted them for...
Read full review of Codebeamer »
SHRINIVAS ALAGERI
Architect at a media company
We use the solution's platinum and gold versions that come with technical support and it is good.
Read full review of PTC Integrity »
Vaibhav Pathrikar
Independent Technical Consultant at i4c
In general, technical support is quite good, but you have to reach them during their live chat office hours. They...
Read full review of Codebeamer »
Rajesh Kumar Nayak
Software Engineer at Festo AG
My experience with the technical support and customer service of Codebeamer is that whenever we face any issues, we...
Read full review of Codebeamer »
Anonymous User
Manager at a manufacturing company
Technical support is good.
Read full review of Codebeamer »
Anonymous User
Tech Lead at a aerospace/defense firm
Customer Service: 7/10. Technical Support: 7/10.
Read full review of PTC Integrity »
KALMAN KERESZTESI
Manager at Controsys Control Engineering Ltd.
Fully transparent, all support cases, feature requests, and product related questions are accessible for all users.
Read full review of Codebeamer »
Xie Zhifeng
R&D Director, CTO at CSDN
My experience is largely in pre-sales, so I haven't really dealt with technical support. However, I will say that...
Read full review of Codebeamer »
Anonymous User
ALM Engineer(IoT) at a consultancy
I have contacted support to report the bugs.
Read full review of PTC Integrity »
Anonymous User
Inspector General at a manufacturing company
We receive technical support from a third-party vendor.
Read full review of PTC Integrity »
Anonymous User
National Manager - PLM Business at a computer software company
On a scale from one to ten, I would rate the quality of technical support as eight.
Read full review of Codebeamer »
Anonymous User
Technical Leader at a manufacturing company
Technical support is good although sometimes it can take a while before we receive a response.
Read full review of PTC Integrity »
Anonymous User
Project Leader at a transportation company
The technical support is very good.
Read full review of PTC Integrity »
Anonymous User
Software Development Engineer at a transportation company
I haven't contacted technical support.
Read full review of PTC Integrity »
Anonymous User
Technical Communications Specialist at a engineering company
Customer Service: General company customer service is poor, but Gold Level service (additional purchase) is very,...
Read full review of PTC Integrity »
Anonymous User
Senior Mechanical Designer at a transportation company
Customer Service: PTC customer service was fantastic until our company got cheap during our chapter 11 phase and...
Read full review of PTC Windchill »
Anonymous User
Senior General Manager at a manufacturing company
We are satisfied with the solution’s technical support.
Read full review of Codebeamer »
RAghavendar Kulkarni
Senior SQL Manager at 42Q
I have found the technical support to be good, although the length of time you will wait for response depends on the...
Read full review of Codebeamer »
ChristianWilmers
Process Method and Tool Developer at ZF Group NAO
The support initially involved too much blame game, especially after the initial implementation. This seems to be a...
Read full review of PTC Windchill »
HEESICK JUNG
QA ENGINEER at LG CNS Co.
I am satisfied with the technical support from Codebeamer. When I create a ticket for an issue, the support engineers...
Read full review of Codebeamer »
Quoc Khanh Hoa
Project Manager Leader at VietSol Co .Ltd
I rate the technical support an eight out of ten.
Read full review of Codebeamer »
SoftwareDevlpr67
Software Developer at a transportation company
They don't really have good technical support. The online community is also somehow missing. Very few people are...
Read full review of PTC Integrity »
Joonggeun Yoon
Senior Manager at SWSTech
The problem with support is that there aren't enough people in technical support who fully understand the whole process.
Read full review of PTC Windchill »

Review 1 of 30

AhmadKastero
Head of Product at Quantiphi
The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it...
Read full review of QlikView »
Jason Hale
Enterprise Architect at Waikato Regional Council
The initial support people from Qlik are really good. The best skill set they've got is that they know when the issue...
Read full review of Stitch »
KrishnaBaddam
Presales Manager at Artha Solutions
Support is good.
Read full review of Talend Data Fabric »
Sultan Molobayev
Data Warehouse Architecture at a government
During the server migration process, I seek technical support for guidance and consultation.
Read full review of QlikView »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
Shabaz Shaikh
Software Developer at a construction company
Franky speaking, I have never contacted technical support.
Read full review of QlikView »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Solution Architect at Zaizi Ltd
Customer Service: It is an open-source application; you do not have the customer service. You can refer to the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Consultant at a tech consulting company
Customer Service: Excellent and great community interactions as well.Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Director of Information Manager Unit at BCI
Customer Service: Low here, at Mozambique.Technical Support: Low here, at Mozambique.
Read full review of Talend Open Studio [EOL] »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Principal Consultant at a tech consulting company
Technical support has been quite good. We are very happy with them so far. Of course, they could always be more...
Read full review of Talend Open Studio [EOL] »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
Director Software Engineer at a computer software company
Customer service is satisfactory. They have a good level of knowledge base on their community sites. Generally, I do...
Read full review of Qlik Sense »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »
Anonymous User
BI Consultant at a tech services company
I have never contacted the product’s technical support services in the ten years since the beginning.
Read full review of QlikView »
Anonymous User
IT Manager at a insurance company
Sometimes, we have challenges because they don't understand the business, but we have to explain it to them. I can't...
Read full review of Qlik Talend Cloud »
Leander du Plessis
Data Analyst at a financial services firm
Technical support is good.
Read full review of QlikView »
Anonymous User
IT Admin at a logistics company
Issues with the software itself are really rare; we just needed help implementing license keys after installation...
Read full review of QlikView »
Anonymous User
head of data at a healthcare company
The customer support of Stitch is horrible. On a scale of one to ten, I would rate the customer support a two.
Read full review of Stitch »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Adil Varadkar
System Analyst at a tech services company
Most of the technical information is readily available so we haven't really used the technical support.
Read full review of Talend Open Studio [EOL] »
Anonymous User
BI Expert at a tech services company
Technical support is very good.
Read full review of QlikView »
Martin Stufi
CEO at Solutia, s.r.o.
We have never used any kind of support from Talend, as a vendor. All of the problems that we have encountered, we...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Senior IT Project Manager at a financial services firm
Technical support is very good, with an exceptional user base. I’m largely self-taught on Qlik because of their...
Read full review of QlikView »
Anonymous User
BI Project Leader
Technical support is good, but needs to be better for our local service.
Read full review of QlikView »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
Information System & Business Enterprise Manager at a government
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from...
Read full review of QlikView »
Anonymous User
Operations Officer Team Leader at a consultancy
I don't have any communication with technical support.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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