Compare Progress Software vs Versa Networks

Progress Software

Based on 133 reviews.

Versa Networks

Based on 29 reviews.

Latest Research

Buyer's Guide

Versa Director vs. WhatsUp Gold

December 2025

Versa Director vs. WhatsUp Gold

Updated: December 2025

Buyer's Guide

Versa Director vs. WhatsUp Gold

December 2025

WhatsUp Gold vs. Versa Director

Updated: December 2025

Sample Customers

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Popular Solutions

Kemp LoadMaster

2 reviews

Chef

7 reviews

WhatsUp Gold

4 reviews

Versa Unified Secure Access Service Edge (SASE) Platform

4 reviews

Versa Director

1 reviews

Versa Cloud Services Gateway

0 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kiran Raju L
Project Manager at a consultancy
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at a tech vendor
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at a consultancy
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at a manufacturing company
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

PriyankDubey
Product manager at a consultancy

Read full review of Versa Director »
Ashkan Waghu
Assistant Vice President at a consultancy
The primary use case for Versa Unified Secure Access Service Edge (SASE) Platform is application prioritizing and...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »

Review 1 of 2

Customer Service

Raghvendra Jyothi
Manager Project Management at a tech vendor
Technical support is good so I rate support a nine out of ten.
Read full review of Telerik Test Studio »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
We usually work with the Chef teams and community support, who are always willing to assist. We often reach out...
Read full review of Chef »
K. Rajesh
Senior Consultant Development at a tech vendor
I would rate customer service as a four out of ten.
Read full review of Chef »
Kiran Raju L
Project Manager at a consultancy
The support is standard, but clients should have their proper quotations for support. For our client, they had two...
Read full review of MOVEit »
SyedKareemuddin
IT Manager at a retailer
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Ryan Keimig
RPA Developer / System Solutions Analyst at a financial services firm
You do have to have an account to contact support. They are pretty responsive and also extremely knowledgeable about...
Read full review of MOVEit »
MarceloPrintac
VP Business Development at a tech services company
The technical support is good.
Read full review of WhatsUp Gold »
Sai Chandra
Principal Engineer at a tech vendor
Customer support is quite good.
Read full review of Chef »
PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
Rahul Soman
IT Infrastructure Specialist at a manufacturing company
The support for this solution is good. I would rate it a four out of five.
Read full review of WhatsUp Gold »
Timothy Rogers
Engineer II at a transportation company
We have had to open a few Amazon support tickets. However, they have typically not been Chef-related, they have been...
Read full review of Chef »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Anonymous User
Senior Consultant at a tech services company
We are satisfied with technical support.
Read full review of Kemp LoadMaster »
Jason Dunn
Systems Administrator at a construction company
Customer service is fast and responsive. Haven't had to use it very often, if at all.
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Rakesh Joshi
General Manager at a mining and metals company
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »
Anonymous User
Vice President Strategic Development at a hospitality company
Technical support is great. It's 24/7, 365 days a year.
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Messaging Architect at a tech services company
Customer Service: They are are very knowledgeable and friendly. Technical Support: They are are very knowledgeable...
Read full review of Kemp LoadMaster »
Anonymous User
Manager, Building and IT Infrastructure at a energy/utilities company
Great support, fast and really professional.
Read full review of Kemp LoadMaster »
Mike Silva
Senior Operations Engineer at a retailer
We did use technical support, but not on a regular basis. We use our contact there, our account manager, who is...
Read full review of Chef »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at a construction company
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Erik Cheng
Technical Manager at a manufacturing company
I will ask the Taiwan local support, specifically 01 Technology, for any technical support regarding WhatsUp Gold.
Read full review of WhatsUp Gold »
Anonymous User
Presale Network Security at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Anonymous User
DevOps Director at a tech vendor
Because we're using the open software, we never get a chance to call their support. We just use the community...
Read full review of Chef »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »

Review 1 of 30

PranavGupta
Assistant Manager at a comms service provider
Technical support is very good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
As I am in product management, I have not had occasion to contact technical support. This would be in the purview of...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
Versa Director's technical support is good.
Read full review of Versa Director »
Tristan Van Rhyn
Account Manager at a tech services company
Customer support could be faster and escalate to more advanced levels of support.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Hassam_Uddin
Director of Pre-Sales at a media company
The technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
Versa's technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Corey Taub
Senior Network Administrator at a construction company
Technical support has been responsive. This has been a co-managed implementation so when there are any high-end...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at a comms service provider
The tech support does not have familiarity with its product. They could be more knowledgeable.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Expert IP Access Engineer at a comms service provider
Customer service is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Presales Solutions Consultant/Engineer at a comms service provider
I can say that I am satisfied with customer support but I'm not quite sure because it is my colleagues who manage...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Network Engineer at a tech services company
Their technical support is good. We directly communicate with Versa if we have any issues or questions. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I haven't had to deal directly with technical support because everything was done through the service providers.
Read full review of Versa Director »
Ashkan Waghu
Assistant Vice President at a consultancy
I work with a partner, not directly with the OEM, which makes getting technical support on call very challenging. The...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Aashiesh Sharrma
Senior Client Partner at a tech vendor
At this point in time, I would rate Versa Unified Secure Access Service Edge (SASE) Platform's technical support...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
Technical support is very good at every stage. We have not faced any issues with the production support and live...
Read full review of Versa Director »
Reviewer9537h4
Networking Consultant / Networking Business Manager at a tech vendor
They're helpful, however, we actually rarely use them. It's almost never happened, in terms of having any issues.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Consultant
Technical support is beneficial and very knowledgeable. They understand issues very well. They come back with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Application Architect at a manufacturing company
Versa Director has pretty good technical support engineers that are knowledgeable and will figure out solutions to...
Read full review of Versa Director »
Anonymous User
Expert IP Access Engineer at a comms service provider
The technical support that the company offers is very good. They've been very supportive. We're satisfied with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Nemo Lin
Directior of product line at a comms service provider
It is generally stable but when we have trouble with deploying or configuration we encounter certain issues. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vishal Kale
Deputy General Manager- Solutions Engineering at a comms service provider
There are no issues with their support. Their TAC support is very good at identifying and resolving problems.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I have had almost no interaction with technical support. The provider handles all VPN, connectivity or cloud issues,...
Read full review of Versa Cloud Services Gateway »
Carlos Junco
Engineering Manager at a comms service provider
Their technical support is very good. Their response times are good. They provide us with very clear information —...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Core Network Manager at a comms service provider
Their support is okay, but they need to grow it out faster. They need a better mechanism for getting quick responses...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Arjun Alva
IT Manager at a construction company
On a scale from one to ten, with one being the worst and ten being the best, I would rate technical support at six....
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vikas Upadhyay
Executive at a recreational facilities/services company
During the testing phase, Versa provided a dedicated person for support. However, I cannot comment on their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Aashiesh Sharrma
Senior Client Partner at a tech vendor
I rate their technical support a ten.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »

Review 1 of 27

Technical Support

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